ARCHIVE: 2012-2016 Subscription notifications, questions, problems, etc.
Oct 10, 2016, 5:37 pm
#121
Administrator
Join Date: Apr 2008
Location: Los Angeles, CA
Programs: SPG
Posts: 607
FlyerTalk has switched its email provider to a newer provider with additional provisions made to sign the email correctly to avoid spam and increase delivery success.
The process that generates these email(s) is reporting "success" every day and additionally for some of you I am seeing that you have successfully received email.
Will investigate further.
Is it only "daily digest" email that's failing to deliver for everyone?
The process that generates these email(s) is reporting "success" every day and additionally for some of you I am seeing that you have successfully received email.
Will investigate further.
Is it only "daily digest" email that's failing to deliver for everyone?
Oct 10, 2016, 8:32 pm
#122
Administrator
Join Date: Apr 2008
Location: Los Angeles, CA
Programs: SPG
Posts: 607
Flyertalk changed outgoing email providers to actually decrease the overall spam rating of the forum notification emails. They're obviously tracking "clicks" by default and I'll see if we can disable that option.
Oct 11, 2016, 1:31 am
#123
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
I usually get about 10 forum updates per day, but lately it's only been 4 I'm getting. Clearly something changed.
Oct 11, 2016, 5:55 am
#124
Join Date: Apr 2012
Location: Central Maryland
Posts: 205
FlyerTalk has switched its email provider to a newer provider with additional provisions made to sign the email correctly to avoid spam and increase delivery success.
The process that generates these email(s) is reporting "success" every day and additionally for some of you I am seeing that you have successfully received email.
Will investigate further.
Is it only "daily digest" email that's failing to deliver for everyone?
The process that generates these email(s) is reporting "success" every day and additionally for some of you I am seeing that you have successfully received email.
Will investigate further.
Is it only "daily digest" email that's failing to deliver for everyone?
Difficult for me to definitively tell about thread subscriptions, but I think I'm getting all the thread subscriptions I should be getting.
Thanks for investigating.
Oct 11, 2016, 8:30 am
#125
Join Date: Feb 2002
Location: BOS
Programs: AA EXP 1MM, DL PM, Bonvoy Titanium (Plat Life), HH G, Amtrak, B6, MR
Posts: 1,551
Hey, the same thing is happening to me too. Nothing in my spam folder.
Oct 12, 2016, 2:08 am
#126
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Only 3 forum updates today. Is anyone looking into this?
Oct 12, 2016, 3:13 pm
#127
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
Mike is continuing to examine this issue.
Oct 12, 2016, 6:22 pm
#128
Join Date: Jan 2013
Posts: 743
Data point: Not getting daily premium fare updates. Am getting Special Credit card offers notification.
So whatever it is, it is inconsistent.
So whatever it is, it is inconsistent.
Oct 12, 2016, 6:24 pm
#129
Administrator
Join Date: Apr 2008
Location: Los Angeles, CA
Programs: SPG
Posts: 607
A possible issue was identified and the next email task, scheduled for midnight pacific time should hopefully resolve the problem.
Oct 12, 2016, 6:48 pm
#130
Join Date: Dec 2011
Location: West
Posts: 3,357
Good that its being worked on. But why is no one checking these things out when the change occurs to see if the "improvement" actually works. I am referring to folks that make the change. Obviously they must be subscribing to some if not all the forums. I have these issues for at least 2 weeks now but went to the subscription site to subscribe again the ones I remembered by heart and some of these are coming back but not all and the most important subscription to me is not coming even after several attempts to renew.
Oct 15, 2016, 9:44 am
#131
Join Date: Apr 2012
Location: Central Maryland
Posts: 205
Looks like things took a turn for the worse. I haven't received a single Flyertalk email since Oct 12.
Oct 15, 2016, 10:49 am
#132
Join Date: Dec 2011
Location: West
Posts: 3,357
Issues are not resolved.
Last edited by 1Newflyer; Oct 16, 2016 at 4:29 pm
Oct 15, 2016, 11:16 am
#133
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Yeah, whatever they did, please reverse it. Zero digests are arriving now.
Oct 15, 2016, 12:23 pm
#134
Join Date: Dec 2011
Location: West
Posts: 3,357
Improvements are hard to swallow.
Oct 16, 2016, 1:16 am
#135
Join Date: Aug 2009
Location: UK
Programs: BD Gold, BAEC Gold, Hilton HHonors
Posts: 869
I'm the same - haven't received forum daily digests for at least a week and probably a bit longer. Using gmail, and it's not even getting as far as my spam folder...