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ARCHIVE: Issues with FT -- 2018 MOBILE Devices BUG REPORTS

ARCHIVE: Issues with FT -- 2018 MOBILE Devices BUG REPORTS

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Old Jan 22, 19, 3:28 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
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NOTE: Please see the 2019 Mobile Devices BUG REPORTS thread here.
PLEASE POST SCREENSHOTS of the FULL SCREEN and report your DEVICE TYPE, OPERATING SYSTEM, BROWSER TYPE AND VERSIONS you are using in your post.This thread is strictly for the reporting bugs related to the 15 November 2017 upgrade of FlyerTalk Mobile on your MOBILE device. (Please refrain from discussion or speculation about issues if they are not reports as specified here.)

Your full report (see above) will assist Internet Brands / FlyerTalk in handling these expeditiously. Admin / Tech attempts to respond to all reports speedily, but eliminating problems / bugs may require devising technical solutions that may require time. (Internet Brands operates during usual work hours on the U. S. West Coast; customary holidays, weekends, etc. are observed.)

To see how to include a screen shot in your post, once you have taken the screen shot follow the instructions "Inserting a photo or image from your device into a post:" in the first post in the thread http://www.flyertalk.com/forum/techn...mage-post.html

NOTE: Internet Brands and FlyerTalk discourage the use of software that modifies your FlyerTalk browsing experience (e.g. ad blocking software). IB / FT declines all responsibility for the use of such software and can not provide support or assistance if such software is used. As well, we remind you IB / FT can only provide FlyerTalk free to members because of the financial support of advertisers; using ad blockers denies IB / FT income that would normally pay for your free community membership and browsing experience..

Posts advocating, suggesting, or recommending use of ad blocking etc. software will be summarily deleted.

Link to Archive of 2017 FT 15 Nov 2017 Upgrade Tech Thread - BUG REPORTS.

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Old Jan 31, 18, 3:35 pm
  #31  
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Originally Posted by ashill View Post
I find that often when I try to edit a post (of my own) on mobile in which I quoted someone, only the quotation is there to edit; any text that I added and posted is gone in edit mode. And it's not just a display glitch: if I click save, the post is modified to contain only the quotation, deleting any text I've added.

This is using an up-to-date iPhone 6s (iOS 11.2.5) with up-to-date Safari; it's been an issue for maybe a month or two, so dating back at least a few point releases of iOS. It happens usually but not always when I (try to) edit a post.

(I don't have access to my phone to produce screenshots at the moment.)
Are you using the mobile or desktop skin? I tested with both, but when I was on the mobile skin, t did at first appear that I couldn't see my own text. I just had to scroll down.
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Old Jan 31, 18, 3:52 pm
  #32  
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Originally Posted by IBobi View Post
Can you take a screen shot? I don't know which banner you're referring to.
​​​​​​​
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Old Jan 31, 18, 3:55 pm
  #33  
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Originally Posted by enviroian View Post
You are on a mobile device, I take it. This is a known bug that happens when you zoom in on a mobile device -- the right banner ad moves into the content column and covers the posts. We hope to have that resolved in a future software patch, but no eta as yet.

Thank you for reporting this and for your patience.
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Old Jan 31, 18, 4:06 pm
  #34  
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Originally Posted by IBobi View Post
You are on a mobile device, I take it. This is a known bug that happens when you zoom in on a mobile device -- the right banner ad moves into the content column and covers the posts. We hope to have that resolved in a future software patch, but no eta as yet.

Thank you for reporting this and for your patience.
yes i am on an iPhone X and when I pull apart to magnify the threads are unreadable.

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Old Jan 31, 18, 4:07 pm
  #35  
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Originally Posted by enviroian View Post


yes i am on an iPhone X and when I pull apart to magnify the threads are unreadable.


Yep, sorry about that. If you use the mobile skin, this problem won't occur.
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Old Feb 1, 18, 12:44 pm
  #36  
 
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Originally Posted by IBJoel View Post
Are you using the mobile or desktop skin? I tested with both, but when I was on the mobile skin, t did at first appear that I couldn't see my own text. I just had to scroll down.
Mobile skin. I try scrolling down but there's no text further down. I also try switching to the source view (which I far prefer to the poor WYSIWYG editor); same issue there.

(Don't have access to my phone now so I can't test at the moment.)
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Old Feb 23, 18, 9:25 pm
  #37  
 
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Originally Posted by Sopwith View Post

Still not fixed.
Still not fixed. Jumps back a page or two when Iím reading a post. Veeeeerrrrry slow to load. Posts I type are still covered by the tool bar.

For Godís sake, people, what is it going to take to get this clusterfumble fixed!?
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Old Feb 26, 18, 2:13 pm
  #38  
 
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Originally Posted by Sopwith View Post

Still not fixed. Jumps back a page or two when Iím reading a post. Veeeeerrrrry slow to load. Posts I type are still covered by the tool bar.

For Godís sake, people, what is it going to take to get this clusterfumble fixed!?

I'm still seeing the jumping back too. I've upgraded my iPhone 6 to latest iOS and this hasn't fixed it. It doesn't happen all the time but when it happens it's annoying. I've seen this behaviour both with and without an ad blocker running.
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Old Feb 26, 18, 5:00 pm
  #39  
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Originally Posted by Sopwith View Post

Still not fixed. Jumps back a page or two when Iím reading a post. Veeeeerrrrry slow to load. Posts I type are still covered by the tool bar.

For Godís sake, people, what is it going to take to get this clusterfumble fixed!?
Originally Posted by OttawaMark View Post
I'm still seeing the jumping back too. I've upgraded my iPhone 6 to latest iOS and this hasn't fixed it. It doesn't happen all the time but when it happens it's annoying. I've seen this behaviour both with and without an ad blocker running.
On the jumping, prevailing wisdom is that you may be using very slow connections and the ads are still loading. Wait for the page to fully load and you will not see the screen jump.

The tool bar covering your typing is an issue that has been reported, and acknowledged, and I will update the thread when it's fixed. There is no ETA on that fix at this time. Wish I had better news.
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Old Feb 26, 18, 8:45 pm
  #40  
 
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Originally Posted by IBobi View Post
On the jumping, prevailing wisdom is that you may be using very slow connections and the ads are still loading. Wait for the page to fully load and you will not see the screen jump..
This wasnít a problem before the November downgrade. Iím not having a problem on any other site.
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Old Feb 28, 18, 7:07 am
  #41  
 
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Originally Posted by IBobi View Post
On the jumping, prevailing wisdom is that you may be using very slow connections and the ads are still loading. Wait for the page to fully load and you will not see the screen jump.

The tool bar covering your typing is an issue that has been reported, and acknowledged, and I will update the thread when it's fixed. There is no ETA on that fix at this time. Wish I had better news.
prevailng wisdom is grasping at straws. Iím on a gigabit connection and the jumping occurs even a minute or two after the page loads. Itís intermittent so I canít even get a video of it happening.
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Old Feb 28, 18, 1:42 pm
  #42  
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Originally Posted by OttawaMark View Post


prevailng wisdom is grasping at straws. Iím on a gigabit connection and the jumping occurs even a minute or two after the page loads. Itís intermittent so I canít even get a video of it happening.
Have you tried turning off Infinite Scroll?
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Old Feb 28, 18, 5:27 pm
  #43  
 
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Originally Posted by IBobi View Post
Have you tried turning off Infinite Scroll?

I have it turned off on desktop. Can I turn it off on mobile too? If so, I'll gladly try it.
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Old Feb 28, 18, 5:44 pm
  #44  
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Originally Posted by OttawaMark View Post
I have it turned off on desktop. Can I turn it off on mobile too? If so, I'll gladly try it.
The only way to not use IS on a phone or tablet is to use the full desktop site on mobile. If you use the mobile skin, you can't turn IS off.
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Old Feb 28, 18, 9:13 pm
  #45  
 
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Originally Posted by IBobi View Post
The only way to not use IS on a phone or tablet is to use the full desktop site on mobile. If you use the mobile skin, you can't turn IS off.

Ah. I really don't want to use the full site in a small iPhone 6 so I'll just put up with occasional uncommanded scrolling. Hopefully the others who are experiencing this can give you some more feedback. Thanks for your help.
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