Go Back  FlyerTalk Forums > Support&Services > Technical Support and Feedback
Reload this Page >

ARCHIVE: Issues with FT -- 2018 MOBILE Devices BUG REPORTS

ARCHIVE: Issues with FT -- 2018 MOBILE Devices BUG REPORTS

    Hide Wikipost
Old Jan 22, 19, 3:28 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JDiver
Wiki Link
NOTE: Please see the 2019 Mobile Devices BUG REPORTS thread here.
PLEASE POST SCREENSHOTS of the FULL SCREEN and report your DEVICE TYPE, OPERATING SYSTEM, BROWSER TYPE AND VERSIONS you are using in your post.This thread is strictly for the reporting bugs related to the 15 November 2017 upgrade of FlyerTalk Mobile on your MOBILE device. (Please refrain from discussion or speculation about issues if they are not reports as specified here.)

Your full report (see above) will assist Internet Brands / FlyerTalk in handling these expeditiously. Admin / Tech attempts to respond to all reports speedily, but eliminating problems / bugs may require devising technical solutions that may require time. (Internet Brands operates during usual work hours on the U. S. West Coast; customary holidays, weekends, etc. are observed.)

To see how to include a screen shot in your post, once you have taken the screen shot follow the instructions "Inserting a photo or image from your device into a post:" in the first post in the thread http://www.flyertalk.com/forum/techn...mage-post.html

NOTE: Internet Brands and FlyerTalk discourage the use of software that modifies your FlyerTalk browsing experience (e.g. ad blocking software). IB / FT declines all responsibility for the use of such software and can not provide support or assistance if such software is used. As well, we remind you IB / FT can only provide FlyerTalk free to members because of the financial support of advertisers; using ad blockers denies IB / FT income that would normally pay for your free community membership and browsing experience..

Posts advocating, suggesting, or recommending use of ad blocking etc. software will be summarily deleted.

Link to Archive of 2017 FT 15 Nov 2017 Upgrade Tech Thread - BUG REPORTS.

Print Wikipost

Closed Thread

Old Jan 16, 18, 5:22 pm
  #16  
Administrator
2019 FlyerTalk Awards
 
Join Date: Mar 2011
Location: Los Angeles, CA
Posts: 4,677
Originally Posted by GoSh4rks View Post
Stutters. The usual 120fps turns into 15 or so. If I scroll really quickly, I see white space and then the content fills in after a short delay. Similar thing happens on my iPhone X, but is more noticeable after zooming in.

Here's a short video of what I see on my ipad. Once I go into the posts page, it scrolls fine.
https://youtu.be/0XLVBunjVmA
It's taking time to load the ads and that's causing the stutter.
IBobi is offline  
Old Jan 17, 18, 2:31 am
  #17  
 
Join Date: Jan 2016
Location: SFO
Programs: UA 1K, MR PP
Posts: 685
That can’t be the intended experience on apple’s fastest current hardware, right?
GoSh4rks is offline  
Old Jan 18, 18, 6:25 pm
  #18  
Administrator
2019 FlyerTalk Awards
 
Join Date: Mar 2011
Location: Los Angeles, CA
Posts: 4,677
I would try using the mobile skin. It's the way the site is designed to be browsed from Mobile.
IBobi is offline  
Old Jan 21, 18, 12:08 am
  #19  
 
Join Date: Feb 2007
Location: YVR
Programs: Accidental AC E35K
Posts: 2,225
Originally Posted by Sopwith View Post
The page jumping when not signed in is still not fixed.
Still not fixed.
Sopwith is offline  
Old Jan 21, 18, 12:11 am
  #20  
 
Join Date: Feb 2007
Location: YVR
Programs: Accidental AC E35K
Posts: 2,225
Originally Posted by IBobi View Post
It's taking time to load the ads and that's causing the stutter.
Iím having the same problem. Again, it wasnít a problem before the recent downgrade.
Sopwith is offline  
Old Jan 25, 18, 12:13 pm
  #21  
 
Join Date: Apr 2009
Location: YYF/YLW
Programs: AA, DL, AS MVP, VA
Posts: 4,667
I find that often when I try to edit a post (of my own) on mobile in which I quoted someone, only the quotation is there to edit; any text that I added and posted is gone in edit mode. And it's not just a display glitch: if I click save, the post is modified to contain only the quotation, deleting any text I've added.

This is using an up-to-date iPhone 6s (iOS 11.2.5) with up-to-date Safari; it's been an issue for maybe a month or two, so dating back at least a few point releases of iOS. It happens usually but not always when I (try to) edit a post.

(I don't have access to my phone to produce screenshots at the moment.)
ashill is offline  
Old Jan 27, 18, 4:50 pm
  #22  
 
Join Date: Dec 2007
Programs: Northwest WorldPerks, Amtrak Guest Rewards
Posts: 646
With the recent mobile skin update, Iíve noticed that the thread titles get truncated, even though thereís plenty of room on the screen for more words.
florens likes this.
rmadisonwi is offline  
Old Jan 28, 18, 2:13 pm
  #23  
 
Join Date: Apr 2014
Programs: UA 1K, AA Gold, Marriott/SPG Plat, Hyatt Explorist
Posts: 740
The page jumps for me, while logged in, if I click on a thread I havenít been on in a while. If I scroll up slightly, it jumps way up to my oldest unread post, which can sometimes be tens or hundreds of pages back. Only on mobile.
getagb is offline  
Old Jan 28, 18, 9:18 pm
  #24  
 
Join Date: Apr 2004
Location: Ottawa
Programs: Aeroplan, Mileage Plus
Posts: 2,426
Originally Posted by getagb View Post
The page jumps for me, while logged in, if I click on a thread I havenít been on in a while. If I scroll up slightly, it jumps way up to my oldest unread post, which can sometimes be tens or hundreds of pages back. Only on mobile.
I'm still seeing this random jumping too. It's hard to know when it's going to happen and it happens inconsistently. It has nothing to do with ads loading. iPhone 6 with iOS 10.
OttawaMark is online now  
Old Jan 29, 18, 5:13 pm
  #25  
Administrator
2019 FlyerTalk Awards
 
Join Date: Mar 2011
Location: Los Angeles, CA
Posts: 4,677
Originally Posted by getagb View Post
The page jumps for me, while logged in, if I click on a thread I havenít been on in a while. If I scroll up slightly, it jumps way up to my oldest unread post, which can sometimes be tens or hundreds of pages back. Only on mobile.
Originally Posted by OttawaMark View Post


I'm still seeing this random jumping too. It's hard to know when it's going to happen and it happens inconsistently. It has nothing to do with ads loading. iPhone 6 with iOS 10.
I'm not seeing that. If you'd like to report your browser/device/skin, and post a video capture, we can take a look!
IBobi is offline  
Old Jan 29, 18, 9:52 pm
  #26  
 
Join Date: Oct 2000
Location: SEA, or BOS, or other places. What day is it?
Programs: DL PM/1MM, NEXUS/GE, CLEAR, {Hilton, Bonvoy} Gold
Posts: 1,094
I switched to the desktop skin to check something and now I can't get my iPad browser to go back to the mobile site; there is no longer a link at the end of each thread to switch back!
CKDGM is offline  
Old Jan 30, 18, 2:18 pm
  #27  
Administrator
2019 FlyerTalk Awards
 
Join Date: Mar 2011
Location: Los Angeles, CA
Posts: 4,677
Originally Posted by CKDGM View Post
I switched to the desktop skin to check something and now I can't get my iPad browser to go back to the mobile site; there is no longer a link at the end of each thread to switch back!
If you have an ad blocker, turn off. If not, try clearing cache?
IBobi is offline  
Old Jan 31, 18, 12:16 am
  #28  
2019 FlyerTalk Awards
 
Join Date: Oct 2010
Location: Switzerland
Programs: BA Gold, Hilton Honors Diamond, Club Carlson Silver
Posts: 3,700
Originally Posted by rmadisonwi View Post
With the recent mobile skin update, Iíve noticed that the thread titles get truncated, even though thereís plenty of room on the screen for more words.
Same here. Typically after 2.5 lines.
florens is offline  
Old Jan 31, 18, 2:35 pm
  #29  
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: Irving, TX
Programs: American Airlines
Posts: 16,068
Any word on when that very annoying moving banner ad will be removed?
enviroian is offline  
Old Jan 31, 18, 2:38 pm
  #30  
Administrator
2019 FlyerTalk Awards
 
Join Date: Mar 2011
Location: Los Angeles, CA
Posts: 4,677
Originally Posted by enviroian View Post
Any word on when that very annoying moving banner ad will be removed?
Can you take a screen shot? I don't know which banner you're referring to.
IBobi is offline  

Thread Tools
Search this Thread
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: