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Old Aug 22, 2017, 10:13 pm
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Last edit by: JDiver
If you're feeling challenged using our Search or Advanced Search, please read further below. See post #1 for some basics.

If you're having strange search issues you've not noticed previously:


1) Try searching using another browser and see if it's replicating the trouble. If it is, it might be a FkyerTalk issue. Read the last posts to see if the issue has been reported; if not, please add your observations as completely as possible.

2) If you can't replicate the issue with another browser, try clearing the cache of the browser displaying faulty search results.


Searching for information on FlyerTalk
FlyerTalk Advanced Search can seem quirky to the infrequent user, but it's fairly powerful if one knows how to use it.

Some resources for searching FlyerTalk:

Canarsie's Using the Search Feature on FlyerTalk: The Definitive Thread has relocated to the Information Desk Forum; it can be found there.

One can search FlyerTalk with Google with this web form.

Or, if you are used to Google search, go to Google and preface your search terms with site:www.flyertalk.com in the box on the main page, along with your search terms.

Or, use Google Advanced Search and insert www.flyertalk.com in the site or domain: box.

Other options using Google from FT Moderator essxjay:

"If I only need search results from FT I make it explicit e.g., site:flyertalk.com "Amanwana", which returns just 671 results rather than tens of thousands.

And since you know which forum to look in you could refine the above even further to search just the luxury hotels/travel forum. Thusly, site:flyertalk.com inurl:luxury-hotels intext:Amanwana. That returns 629 hits.

Here's a nifty 10 minute overview of advanced search operators if you're so inclined."
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FT Search / Advanced Search Related Issues (master thread)

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Old Aug 24, 2017 | 10:11 am
  #16  
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Originally Posted by JDiver
Friday, most likely. A tweak was performed that broke search, but it was reversed Friday afternoon. We had a few hours without any search at all.

But if you're having current problems like that, I'd suspect cache issues.

IBobi may give us some other ideas when he's back at work ~9:00 am Wednesday Pacific time.
This has been ongoing.


___


Advanced Search OMNI/PR thread titles, results as titles only, search term russia+sanctions

Results: Exxon seeks waiver from Russia Sanctions (link)
That is not the thread to which I am referring.



Trying to find a thread if you can't search it by title is very challenging. - I will try to find "Russia Sanctions" in /PR to prove it exists... but it will be a page by page ctl+F over months of threads, potential 50+ pages of thread titles.
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Old Aug 24, 2017 | 10:12 am
  #17  
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boom -- here it is --- 7th page of PR

http://www.flyertalk.com/forum/omni-...sanctions.html


title "Russia Sanctions"


search of titles using the word Russia does not bring this up for me.
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Old Aug 24, 2017 | 12:49 pm
  #18  
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so adding quotes to each word helps, but doesnt always work, im still getting fails

omni is impossible because one cannot use google

i might try playing around with thread you just found dergon darkhelm, nice effort

is it possible there is some kind of index split or something? i dont know this stuff
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Old Aug 24, 2017 | 2:42 pm
  #19  
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Tech is looking into search issues

Hi all! I have asked our techs to look into search to see what's up. Will update if they find/change anything!

Paul
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Old Aug 24, 2017 | 7:20 pm
  #20  
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thanks! i need to do more testing, but this is clear example >

Originally Posted by Kagehitokiri
now this is interesting >
oneworld malaysia = doesnt work
"oneworld" "malaysia" = works
and that reflects a change, as in past i only put words like "the" in quotes, as FT literally tells you such words are excluded because they are too common
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Old Aug 25, 2017 | 12:03 am
  #21  
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Originally Posted by dergon darkhelm
boom -- here it is --- 7th page of PR

http://www.flyertalk.com/forum/omni-...sanctions.html


title "Russia Sanctions"


search of titles using the word Russia does not bring this up for me.
Advanced search, search thread titles, results as threads, OMNI/PR:

Search terms "russia" - many, many threads

Search terms russia+sanctions

Reveals http://www.flyertalk.com/forum/omni-...sanctions.html

Does NOT reveal http://www.flyertalk.com/forum/omni-...sanctions.html

Search terms "russia"+sanctions

Reveals http://www.flyertalk.com/forum/omni-...sanctions.html

Does NOT reveal http://www.flyertalk.com/forum/omni-...sanctions.html

That's a glitch for sure.

Now, as to using quotation marks to force the search:

It's true these need to be used for search terms of three or fewer characters, or very common terms.

Common terms do not have to be those such as "the"; they extend to words like choice or choices and others.

I don't know if "common terms" are determined by human intervention, or automatically by software algorithms counting word usage.
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Old Aug 25, 2017 | 9:38 am
  #22  
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that is what we noticed. re quotes, this >
Originally Posted by Kagehitokiri
oneworld malaysia = doesnt work
"oneworld" "malaysia" = works
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Old Aug 26, 2017 | 6:25 am
  #23  
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Thanks for the effort.

(Really was just looking for the psychological support of "You're not crazy or stupid. It's actually the search engine." )
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Old Aug 28, 2017 | 3:16 am
  #24  
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Something I have brought to attention in the past still seems not to be resolved.

When I select a subforum, in which I want the search to happen, I still have to deselect manually "search all open forums" every time.

It would be much easier if the "search all open forums" would be deselected automatically, whenever a specific forum is selected.
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Old Aug 28, 2017 | 1:56 pm
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Tech is looking into it. I am not search if it is related to recent "fixing up" the search that was done.
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Old Aug 29, 2017 | 12:25 pm
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RE: Search- it will be handled in the next 24 hours. I spoke with tech and they believe they know the fix, it's just time-consuming.
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Old Aug 29, 2017 | 2:18 pm
  #27  
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FT search has gotten so bad that it's to the point where I'm thinking I shouldn't even bother with it anymore.

I'll do a search on a thread that I know exists & nada, buptkus, comes up (but I truly appreciate a Rome Italy thread coming up first in search results when I search on Aruba in the Marriott forum, for example ). Do Aruba+Marriott+Flyertalk search on Google & the first thread/link that pops up on Google is the one I'm looking for that did not come up w/ FT search.

FT search has sucked for a long time, but it's been getting worse. I could fill up this thread w/ examples where I'll do a particular search, including the exact title of the thread, & get about multiple threads listed that areunrelated to what I searched for, or I get nothing at all w/ the appropriate no results found message, but again do the search on Google & the exact thread (that does exist) pops up on Google but didn't on FT.

Cheers.
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Old Aug 29, 2017 | 4:48 pm
  #28  
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Originally Posted by SkiAdcock
FT search has gotten so bad that it's to the point where I'm thinking I shouldn't even bother with it anymore.

I'll do a search on a thread that I know exists & nada, buptkus, comes up (but I truly appreciate a Rome Italy thread coming up first in search results when I search on Aruba in the Marriott forum, for example ). Do Aruba+Marriott+Flyertalk search on Google & the first thread/link that pops up on Google is the one I'm looking for that did not come up w/ FT search.

FT search has sucked for a long time, but it's been getting worse. I could fill up this thread w/ examples where I'll do a particular search, including the exact title of the thread, & get about multiple threads listed that areunrelated to what I searched for, or I get nothing at all w/ the appropriate no results found message, but again do the search on Google & the exact thread (that does exist) pops up on Google but didn't on FT.

Cheers.
I'm puzzled we have such varied experiences with search, so:

Advanced Search, Marriott | Rewards forum. Search thread titles, return as threads, search term aruba. No Rome, but
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Old Aug 29, 2017 | 7:00 pm
  #29  
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SkiAdcock, did you notice a sudden recent change?

im not in bigger forums here, but few problems until recently, then dead

Originally Posted by IBJoel
they believe they know the fix, it's just time-consuming.
sorry! but great to hear they identified something to fix, and how to fix it! thanks all!
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Old Sep 8, 2017 | 8:21 am
  #30  
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Originally Posted by Kagehitokiri
SkiAdcock, did you notice a sudden recent change?
Nope. I've gotten to the point where I'll do a search & if it doesn't show up in FT search I just immediately go to google, use the same search parameters+Flyertalk & it pops up immediately. I should note I've done this using exact property names (in the Marriott forum, for example) & property thread doesn't pop up on FT, but does on google. Yesterday I did a # of searches, using specifics & also on threads I myself created & knew the thread title & only a couple came up on FT - the rest required me going to Google to find them. nsx is the one who gave me the idea of doing the google search when FT search comes up w/ buptkus.

Cheers.
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