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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Report FT SLOWNESS on this thread (https://www.flyertalk.com/forum/technical-support-feedback/165219-report-ft-slowness-thread.html)

planeluvr Feb 15, 2008 10:44 am


Kiwi Flyer
20 minutes to log in, a further 10 minutes to open this thread. :(


Yes, it is extremely slow!!!!

Kiwi Flyer Feb 15, 2008 10:53 am

20 minutes to log in, a further 10 minutes to open this thread

:(

oklAAhoma Feb 15, 2008 11:18 am

And here I thought it was just me. :(

JDiver Feb 15, 2008 11:32 am

In a word, dreadful!

I do know FT is perhaps the largest BBS supported by the software, and I know there are good tech people working on this very hard - but I certainly can not do my job as Moderator, nor can I really read / contribute as a member.

planeluvr Feb 15, 2008 11:40 am

Moving at the speed of .....

Cholula Feb 15, 2008 11:49 am


Originally Posted by JDiver (Post 9256854)

I do know FT is perhaps the largest BBS supported by the software

I had never heard this before. As a non-techie, can I ask how other, larger IBB's operate?

JohnMcG Feb 15, 2008 11:53 am

Yeah, this has been bad...apologies for this. We are adding a second database server, as that is where the bottleneck is occurring. Our tech team tells me it will take a day or two to get this operational. I'll keep you updated on this.

-- John

ed1 Feb 15, 2008 11:54 am

This mess has caused MANY Multiple Posts !!!!!
 
When things get working can someone please clean up the, probably hundreds, of multiple posts in all the forums that this mess has caused?

Firewind Feb 15, 2008 11:55 am

I waited 15 minutes to post this when a reply I posted didn't for that length of time. Now I have waited 15 more minutes to get past the "Database Error" screen that's popped up repeatedly when I tried to access this one, and the reply I wrote that prompted me to come here still hasn't posted.

Last night, I inadvertently posted a comment three times over a 35 minute period when I couldn't tell if it were me (uncleared cashe? too many files? etc.) or Explorer or FT. I'm at least glad to find out that it's not something I have to fix.....

It's now 11:54am when I press "Submit Reply".

Edit: Interesting that this posted almost immediately, but the one that prompted me to come here hasn't yet.

GoingAway Feb 15, 2008 11:56 am


Originally Posted by JohnMcG (Post 9256902)
Yeah, this has been bad...apologies for this. We are adding a second database server, as that is where the bottleneck is occurring. Our tech team tells me it will take a day or two to get this operational. I'll keep you updated on this.

-- John

I don't want to be rude here, but isn't running various bboards your business? Is FT just larger than any other you've taken on or busier? or why has it been so painful to get an operational site?

HOM did a great (okay, incredible) job from their small operation with the occasional time the system went *poof* on us, but I can't recall any previous period of consistently poor performance or response anywhere close to what we're dealing with here.

Sure hope this new server solves the problem

Dovster Feb 15, 2008 12:08 pm

Suggestion: Do NOT try hitting your "Submit Reply" button over and over. It will only result in multiple posts.

Hit it once, and then open FT in a new window -- you may well see your post there while it appears in the original window to still be pending.

Jaimito Cartero Feb 15, 2008 12:10 pm


Originally Posted by Kiwi Flyer (Post 9256782)
20 minutes to log in, a further 10 minutes to open this thread

:(

Hey, no Omni posts not counting protests going on here!

(Seriously, I know you just hit resubmit, but it's easier to open a new FT window and see if your post "took" or not.)

magiciansampras Feb 15, 2008 12:10 pm


Originally Posted by Dovster (Post 9256993)
Suggestion: Do NOT try hitting your "Submit Reply" button over and over. It will only result in multiple posts.

Hit it once, and then open FT in a new window -- you may well see your post there while it appears in the original window to still be pending.

I've had limited success with this, unfortunately. Sometimes the post goes through, sometimes it doesn't. And sometimes the new window just hangs. :(

The only solution when FT is acting like that is to not use FT, unfortunately.

ed1 Feb 15, 2008 12:26 pm


Originally Posted by Dovster (Post 9256993)
Suggestion: Do NOT try hitting your "Submit Reply" button over and over. It will only result in multiple posts.

Hit it once, and then open FT in a new window -- you may well see your post there while it appears in the original window to still be pending.

That's what I've been doing last night and today, actually opening another tab in Firefox in which to write the post and then reloading the original tab to see if the reply took.

Firewind Feb 15, 2008 12:36 pm


Originally Posted by ed1 (Post 9256910)
When things get working can someone please clean up the, probably hundreds, of multiple posts in all the forums that this mess has caused?

I think we can be confident of this, seeing how many moderators are ringing in here, and, in particular, one of them with seven identical posts..... :eek:

By the way, what changes were made a week ago, or so?


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