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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Cookie Problems? (https://www.flyertalk.com/forum/technical-support-feedback/164748-cookie-problems.html)

Michael at WebFlyer Jan 10, 2000 9:34 am

Thought I'd check in and let you know that we are still working on this. I have a second email into UBB and I believe this one will be more apt to get a better response.

Everything "seems" to be functioning fine for me but I'm using IE 5 and that may be why. I don't believe it's Y2K related, I think it's in the way that the BB was coded. It's a lot of code to go over and UBB makes calls to the cookie routines numerous times.

Because we didn't write the code it makes for some very slow going...especially since if we tinker with anything and break it further that invalidates our license and support.

Thank you very much for your continued patience.

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ThanX...
Michael at WebFlyer


shadow Jan 10, 2000 10:31 am

Thanks, Michael....and FWIW Netscape is still
not working properly as of this morning.

IE 5.0 is working fine...

Rudi Jan 10, 2000 11:33 am

... I start suspecting that MS is boycotting Netscape cookies ...

But I will go on using Netscape ... and I have 'just' to watch posting times of each threads when surfing ... http://www.flyertalk.com/forum/frown.gif

UK Stages Jan 10, 2000 9:44 pm

fyi, i'm running netscape 4.7 on Mac Os 8.5.1 and resetting cookies does work to restore the light bulbs,

but it seems to be a one time only kinda thing. if you quit netscape or return a day later, the lightbulbs are gone.

shadow Jan 11, 2000 8:45 am

UKStages, that's been the main problem with Netscape.

When you re-set, the Preferences only hold for that session, then the cookies go away & you need to set them again next time.

Int. Explorer is working fine (except for a day last week) and holding the cookies once they're re-set.

Michael at WebFlyer Jan 11, 2000 9:40 am

You guys are great. This is the kind of feedback we need when it comes to these sorts of problems.

I'm starting to see enough of a pattern here that I can act in a specific direction to see what might be happening.

Thank you all very much.

------------------
ThanX...
Michael at WebFlyer


sbrower Jan 11, 2000 10:36 pm

Using Netscape 4.7, I haven't been able to "hold" cookies on this site for weeks (I try about once a week, just for fun). It works on the session where I set the preferences, but by the next time I return it loses the bulbs and red folders. I don't have this problem with any other site I use (and I visit about 10 "sign in" sites a day).

dgolds Jan 11, 2000 11:04 pm

I had similar problems using Netscape 4.7 at my client's site today: no red folders, no light bulbs.

Germanfflyer Jan 12, 2000 12:20 pm

No cookie for Netscape 4,7 still!

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Viele Grüße

Oliver

Michael at WebFlyer Jan 14, 2000 10:13 am

Hello all. This is to let you know that we are making some progress with the cookie related issues.

In a response from UBB, the creators of the scripting for our BB, they have acknowledged the fact that there are indeed Y2K related problems with Netscapes cookie technology and that they have compensated for these issues in a new upgrade that I will be implementing ASAP.

We will also be upgrading the RAM on our Solaris server which we feel will impact the speed issues in a positive direction.

We appreciate your continued support and patience.

------------------
ThanX...
Michael at WebFlyer


doc Jan 14, 2000 3:14 pm

Thanks again Michael.

shadow Jan 18, 2000 7:51 am

I sure hope someone at FT is working on the system...

As of 6:50am PST, Jan. 18th, there are NO bulbs or folders in IE 5.0. I've deleted and re-set the cookies; will hope they hold for now.

[This message has been edited by shadow (edited 01-18-2000).]

shadow Jan 18, 2000 12:11 pm

Update to above...

11:10am PST, cookies have held and all seems to be working fine.

I did check Netscape & the same cookie problem is still there. http://www.flyertalk.com/forum/frown.gif

Michael at WebFlyer Jan 23, 2000 12:18 pm

Hello everyone and thank you for your feedback.

I just wanted to let you know that we appreciate your patience and that we are still continueing to work on the cookie & speed issues of FlyerTalk.

I spent many hours yesterday and during the last week attempting to get the UBB upgrade in place. The one that UBB assured me would fix these cookie problems. I hadn't anticipated any problems as the upgrades have never been much of a problem in the past...but alas, this one is giving me a bit of problem for some reason. I managed to get some of it in place, as you can see, but not the critical pieces which was my real goal.

I need to contact UBB again and look over their technical support forums and see if I can determine why this should be a problem. In the meantime keep hanging in there and we'll get this resolved asap.

------------------
ThanX...
Michael at WebFlyer


Germanfflyer Jan 23, 2000 1:35 pm

Thanks for the info! But netscape cookies still do not work....

------------------
Viele Grüße

Oliver


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