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2012 FlyerTalk Awards voting issues

   
Old Jan 16, 2012, 1:59 pm
  #1  
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2012 FlyerTalk Awards voting issues
This thread is to report issues with using the electronic ballot or other technical irregularities with the voting process for the 2012 FlyerTalk Awards.

http://www.flyertalk.com/awards/

Paul
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Old Jan 17, 2012, 1:03 pm
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Tech team, subscribed.
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Old Jan 17, 2012, 2:01 pm
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Moderator: Hilton Honors, Practical Travel Safety Issues & San Francisco
 
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I tried to vote
just kept getting referred back to the voting screen
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Old Jan 17, 2012, 2:03 pm
  #4  
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Originally Posted by squeakr
just kept getting referred back to the voting screen
That sounds like the correct behavior because there are several regions and 2 questions; we did record a successful ballot for you. Were you not able to vote?
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Old Jan 17, 2012, 3:23 pm
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I get "You didn't select any option as votes. Please try again" even when I have.
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Old Jan 17, 2012, 3:26 pm
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Originally Posted by jbfield
I get "You didn't select any option as votes. Please try again" even when I have.
Be sure you've made selections on the region you're currently viewing when you click the submit button; if you have switched regions or toggled between awards, you may not be submitting data.

There are six screens (2 awards/3 regions) that need to be submitted separately in order to vote for all categories.
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Old Jan 17, 2012, 4:14 pm
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Method 1
I previously tried to vote for the "Best Rewards Program" separately from the "Outstanding Benefit Voting", however both gave the same error message, i.e.

"Currently Voting for: Best Rewards Program"
I then selected "Europe/Africa".
I then went to "Airline -> Your #1 Choice" and made a selection.
I then pressed "SUBMIT my final vote for this region."
I got the same error message.

I then went to
"Switch to Outstanding Benefit Voting"
I then selected "Europe/Africa".
I then went to "Airline -> Your #1 Choice" and made a selection.
I then pressed "SUBMIT my final vote for this region."
I got the same error message.

Method 2
I just tried this other way instead:
"Currently Voting for: Best Rewards Program"
I then selected "Europe/Africa".
I then went to "Airline -> Your #1 Choice" and made a selection.

I then went to
"Switch to Outstanding Benefit Voting"
I then selected "Europe/Africa".
I then went to "Airline -> Your #1 Choice" and made a selection.

I then pressed "SUBMIT my final vote for this region."
I got the same error message.
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Old Jan 17, 2012, 4:22 pm
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If you don't mind - what is the browser you are using? Are you voting from a mobile device or similar?

Originally Posted by jbfield
Method 1
I previously tried to vote for the "Best Rewards Program" separately from the "Outstanding Benefit Voting", however both gave the same error message, i.e.

"Currently Voting for: Best Rewards Program"
I then selected "Europe/Africa".
I then went to "Airline -> Your #1 Choice" and made a selection.
I then pressed "SUBMIT my final vote for this region."
I got the same error message.

I then went to
"Switch to Outstanding Benefit Voting"
I then selected "Europe/Africa".
I then went to "Airline -> Your #1 Choice" and made a selection.
I then pressed "SUBMIT my final vote for this region."
I got the same error message.

Method 2
I just tried this other way instead:
"Currently Voting for: Best Rewards Program"
I then selected "Europe/Africa".
I then went to "Airline -> Your #1 Choice" and made a selection.

I then went to
"Switch to Outstanding Benefit Voting"
I then selected "Europe/Africa".
I then went to "Airline -> Your #1 Choice" and made a selection.

I then pressed "SUBMIT my final vote for this region."
I got the same error message.
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Old Jan 18, 2012, 2:56 am
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I'm getting an identical error set - I'm using Chrome 16 on a Win 7 laptop.
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Old Jan 18, 2012, 8:01 am
  #10  
Moderator: InterContinental Hotels and Germany
 
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YOU MAY ONLY VOTE FOR A GIVEN PROGRAM ONCE PER REGION; your #1 choice cannot be the same as your #2 choice, etc. – when you submit your vote, the electronic ballot will return an error until each program you select in a region is unique.

I was able to vote twice for a programm (vote #1 and vote #3) using FF 9.0.1 with XP

And I had to select something in a categorie, I got an error message, if it e.g. do not enter anything in a group (e.g. rental cars in Asia pp)
Last edited by FLYGVA; Jan 18, 2012 at 8:07 am
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Old Jan 18, 2012, 10:29 am
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Originally Posted by FLYGVA

YOU MAY ONLY VOTE FOR A GIVEN PROGRAM ONCE PER REGION; your #1 choice cannot be the same as your #2 choice, etc. – when you submit your vote, the electronic ballot will return an error until each program you select in a region is unique.

I was able to vote twice for a programm (vote #1 and vote #3) using FF 9.0.1 with XP

And I had to select something in a categorie, I got an error message, if it e.g. do not enter anything in a group (e.g. rental cars in Asia pp)
FLYGVA, thanks for the report. I've reviewed your voting ballots and it does not appear that you've voted twice for the same thing. Although a javascript validation glitch is possible, the system - it appears - recorded the ballot correctly.
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Old Jan 18, 2012, 10:30 am
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Originally Posted by GoldCircle
I'm getting an identical error set - I'm using Chrome 16 on a Win 7 laptop.
GoldCircle; can I trouble you to attempt a vote via a different browser and report back on success/failure? Thank you.
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Old Jan 18, 2012, 11:42 am
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I'm also getting the 'You didn't select any option as votes. Please try again' - trying to submit only my top two choices in the Europe region for airlines and hotels only, for both Best Rewards and Outstanding Benefit.

I'm using IE8 on a Windows XP desktop (yeah, I know but it's a company PC )
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Old Jan 18, 2012, 2:19 pm
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Originally Posted by IBxAnders
GoldCircle; can I trouble you to attempt a vote via a different browser and report back on success/failure? Thank you.
Tried with IE9 and Firefox - no dice - same error.
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Old Jan 18, 2012, 2:29 pm
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Originally Posted by IBxAnders
If you don't mind - what is the browser you are using? Are you voting from a mobile device or similar?
Web browser: Firefox 3.6.17
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