Flyertalk iPhone App Feedback (all versions)
#31
Ambassador: Alaska Airlines




Join Date: Jul 2009
Location: Seattle
Programs: AS MVP Gold
Posts: 2,733
Not at all. The design team tried to make a delicate balance between features and real estate. While some may think that they are trying to do too much with the interface, the majority of feedback has been "more features". Given how powerful the forum is, I think they did a pretty good job. Still, improvements will be made.

No one is asking for features to the exclusion of content. Be smart about screen real estate, and add features unobtrusively, in ways that do not detract from the actual content people are here to consume.
Consider the example of another data-heavy application designed for users to consume large amounts of text: Email. Compare Apple's implementation of "all data, all the time" to FT's version of "shovel in the features." I would challenge the app developers to work on flipping the ratio above, so that the majority of the screen is content, and the cruft stays out of the way until it's needed.
Very good excuse for leaving it out: Screen real estate problems are significantly exacerbated when using landscape mode without drastic UI changes. It was decided to not roll it into the product until it was more polished. I'm sure that if we had added it it would have been on this list.
#32
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist




Join Date: Feb 2005
Location: SIN
Programs: SQ PPS, Mar LTT, Hyatt LTG, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,155
I sell enterprise software. As much as I understand why you are saying this, from my perspective this is the FT implementation of the app and I dont care about the other forums. I actually want to use expletives each time i see this response. It seems that someone is confusing generic product with specific implementation. Build generic infrastructure but make sure you are releasing to me something that takes into account how and why I use your forum. This app does a very poor job of providing value in my opinion. Build something specific for the more complex customers and then cut it down to something generic would be a better way to go.
#33
FlyerTalk Evangelist




Join Date: Mar 2002
Location: AVL
Programs: AA EXP, UA LT Plat, Mar LTT
Posts: 18,147
EXACTLY!!!
BTW: What is this "mobile site" others are talking about??? Do they mean the use of a mobile web browser, or is there a different site that I've missed? TIA!
Dave
Last edited by bseller; Dec 21, 2010 at 5:07 am
#35

Join Date: Mar 2007
Location: Thatcham, UK or Adelaide Australia
Programs: Marriott Lifetime Plat OZ Diamond SK Diamond BA Blue
Posts: 3,331
Consistently crashes on trying to load this thread:
Community Buzz - Community Lounge.
+1
for the ads. As a premium FT subscriber, if the app doesn't come ad free there should be a paid app that does.
To be fair, there was no MyFlyerTalk link from the home page of the mobile site either, but you could load it and bookmark it which was almost as good. You couldn't quote, or edit your posts on the mobile version so hopefully this is the first, albeit very wonky, step forward.
Community Buzz - Community Lounge.
+1
To be fair, there was no MyFlyerTalk link from the home page of the mobile site either, but you could load it and bookmark it which was almost as good. You couldn't quote, or edit your posts on the mobile version so hopefully this is the first, albeit very wonky, step forward.
#36




Join Date: Jul 2005
Location: OSL
Programs: SK-Gold, TG-Gold, HH-Gold, Sixt-Plat, Hertz-PC
Posts: 118
I've been looking forward to an app from FlyerTalk, and having inspected it and tried it out I am very disappointed.
The worst thing about it is the amount of ads. I've never seen an app with more ads. I've already deleted the app and will not recommend it to anyone. My price for a useful 'leisure' app is 1$. Let's pay and be done with it. As it is now it's simply ridiculous.
PS: It also needs a 'My FT'-button. But without losing tons of ads that alone won't save it.
The worst thing about it is the amount of ads. I've never seen an app with more ads. I've already deleted the app and will not recommend it to anyone. My price for a useful 'leisure' app is 1$. Let's pay and be done with it. As it is now it's simply ridiculous.
PS: It also needs a 'My FT'-button. But without losing tons of ads that alone won't save it.
#37
Join Date: Jan 2009
Posts: 367
for some reason, it keeps crashing on me..
ipod touch, latest gen
ipod touch, latest gen
#38
Original Poster
Join Date: Feb 2009
Posts: 959
A slightly different slant - I tried the app on my iPad.
1) It's way too small on my iPad. Even at 2x resolution, everything just looks far too jaggy. OTOH I can use the SPG app on my iPad just fine (even though it too is a bit jaggy).
2) The double ad thing takes up too much real estate on an already too-small screen.
3) The way the ads flip is kind of annoying too. A static ad would be much more bearable.
4) I like the way the threads just kind of keep scrolling as opposed to having to hit "next page" then wait for it to load. Having said that I'm not sure how easy / hard it would be to navigate a monster of a thread.
5) The functionality of tapping a response and posting in general is good. I particularly like the easy access to smilies.
6) Broadly speaking, for an iPad user I think there's limited gain in using the app vs just surfing in on Safari. It's not a bad app, but it's not an app which immediately offers incredible gains either. In the end I think it's just going to be personal preference that drives app use.
1) It's way too small on my iPad. Even at 2x resolution, everything just looks far too jaggy. OTOH I can use the SPG app on my iPad just fine (even though it too is a bit jaggy).
2) The double ad thing takes up too much real estate on an already too-small screen.
3) The way the ads flip is kind of annoying too. A static ad would be much more bearable.
4) I like the way the threads just kind of keep scrolling as opposed to having to hit "next page" then wait for it to load. Having said that I'm not sure how easy / hard it would be to navigate a monster of a thread.
5) The functionality of tapping a response and posting in general is good. I particularly like the easy access to smilies.

6) Broadly speaking, for an iPad user I think there's limited gain in using the app vs just surfing in on Safari. It's not a bad app, but it's not an app which immediately offers incredible gains either. In the end I think it's just going to be personal preference that drives app use.
I'm not sure what your definition of "delicate balance" is, but it seems to imply that there should be a bare minimum amount of content to justify even posessing the app, while as much "stuff" as possible should clutter up the screen at all times. Nearly 2 out of every 3 pixels displayed by the FT app are devoted to stuff that is not actual content!

No one is asking for features to the exclusion of content. Be smart about screen real estate, and add features unobtrusively, in ways that do not detract from the actual content people are here to consume.

No one is asking for features to the exclusion of content. Be smart about screen real estate, and add features unobtrusively, in ways that do not detract from the actual content people are here to consume.
We're looking into the crashes.
#39
Ambassador: Alaska Airlines




Join Date: Jul 2009
Location: Seattle
Programs: AS MVP Gold
Posts: 2,733
Compare the current FT app to the existing mobile site as displayed in mobile Safari:

Note how nearly the whole screen is devoted to actual content. Even the post metadata like date posted and FT handle scrolls off the screen to make room for more content.
The mobile site is already largely appropriate for FT consumption on the go. I like the idea of a dedicated app for an even better reading/posting experience, but it seems like the execution so far is heading in the wrong direction. I'd rather have an excellent FT reading & posting experience than a mediocre one jammed with pointless features.
#40
FlyerTalk Evangelist




Join Date: Dec 2009
Programs: UA, LY
Posts: 13,179
Consistently crashes on trying to load this thread:
Community Buzz - Community Lounge.
+1
for the ads. As a premium FT subscriber, if the app doesn't come ad free there should be a paid app that does.
To be fair, there was no MyFlyerTalk link from the home page of the mobile site either, but you could load it and bookmark it which was almost as good. You couldn't quote, or edit your posts on the mobile version so hopefully this is the first, albeit very wonky, step forward.
Community Buzz - Community Lounge.
+1
To be fair, there was no MyFlyerTalk link from the home page of the mobile site either, but you could load it and bookmark it which was almost as good. You couldn't quote, or edit your posts on the mobile version so hopefully this is the first, albeit very wonky, step forward.
Yes you can
#41
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
I have now given up. Crashes far too often to be of any use to me and will therefore wait till the ad free version 2.0 gets released.
#42
In Memoriam




Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,111
If you are replying to a PM, and try to add a second recipient in addition to the original sender, the message screen where you've written your message goes blank.
#43




Join Date: Feb 2007
Location: LAX
Programs: United Two Million Miler; United 1K, Hilton Lifetime Diamond, Hyatt Globalist, Bonvoy Platinum
Posts: 594
I've been playing with the app for a couple of days, and there are no crashes. I hate the ads and find using safari for FT just a bit slower on a wireless connection, but a lot slower on a 3G.
I would gladly pay $3-5 for a "premium" version to get rid of the ads. I would of course pay with this through the AMEX bonus points mall into itunes to get 4 times the points.
I would gladly pay $3-5 for a "premium" version to get rid of the ads. I would of course pay with this through the AMEX bonus points mall into itunes to get 4 times the points.
#44
Suspended
Join Date: Dec 2006
Location: Paris, France
Programs: Over-entitled UA 1PMM; JetSmarter; HHonors Gold
Posts: 9,723
Not at all useful for the iPad (which is where I would use it the most). Not only do the ads take up way too much space, but it simply is much worse than using FT on safari.
Shame, too, as I really was looking forward to an iPad app...
Shame, too, as I really was looking forward to an iPad app...
#45




Join Date: Jun 2001
Location: London, UK / (TLV), Israel
Programs: BA Gold (GGL/GfL), *A Gold - SAS, SkyTeam E+ (AF), IHG Diamond AMB, HH Diamond, Sixt PL, GE/TSA Pre
Posts: 1,664
Have you applied a major update in the last 24hrs?
I've just logged back in (on iPhone4 iOS 4.2.1) and i'm seeing NO Ads and plenty more space for real content.
Along the top of the page are the 'page numbers' which you just swipe to scroll and then i would say 75% of the screen is dedicated to 'Text / Post' content with 10% at the bottom for (Subscribe / Search).
Is anyone else seeing the same?
I've just logged back in (on iPhone4 iOS 4.2.1) and i'm seeing NO Ads and plenty more space for real content.
Along the top of the page are the 'page numbers' which you just swipe to scroll and then i would say 75% of the screen is dedicated to 'Text / Post' content with 10% at the bottom for (Subscribe / Search).
Is anyone else seeing the same?

