Received spam at my dedicated Flyertalk email address
Mar 9, 2011, 6:19 pm
#17
Join Date: Aug 2010
Posts: 77
We are aware of the e-mail being discussed. This one-time e-mail was sent in error, and precautions have been taken to prevent an occurrence like this from happening again. Your e-mail address has not been compromised.
We apologize for the inconvenience.
We apologize for the inconvenience.
Mar 10, 2011, 12:54 am
#18
Join Date: Nov 2006
Programs: AA PLT/2MM, SWA A+, SPG Titanium, Avis Chairman
Posts: 1,024
I suspect that someone at IB screwed up and sent the quilting message to the wrong group of users. However it is a mistake that should have been caught much much earlier in the process and there is automation that could have prevented this from happening in the first place.
Still, we need IB to step forward and admit the screw up and tell us what happened and what they're going to do to stop it from happening again, or my e-mail account will vanish and they won't be able to send me any more e-mail EVER AGAIN.
Still, we need IB to step forward and admit the screw up and tell us what happened and what they're going to do to stop it from happening again, or my e-mail account will vanish and they won't be able to send me any more e-mail EVER AGAIN.
Thank you very much for letting us know. I am sure you saved many of us from having to change out our FT email addresses.
Mar 10, 2011, 3:26 am
#20
Join Date: Dec 2009
Programs: flying blue, miles&more, executive club, etihad
Posts: 2
FT members flagged it.
The quilting mail should have been followed up by a FT email with an apology, explanation and reassurance by FT that this will not happen again.
Mar 11, 2011, 5:23 am
#21
FlyerTalk Evangelist
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,943