Go Back  FlyerTalk Forums > Support&Services > Technical Support and Feedback
Reload this Page >

Received spam at my dedicated Flyertalk email address

Received spam at my dedicated Flyertalk email address

Reply

Old Mar 9, 11, 5:51 pm
  #16  
 
Join Date: Apr 2005
Location: BMI
Programs: AA
Posts: 3
Count me as another, using a dedicated email address that wasn't affected with the OP... until now.
Freak Went Flying is offline  
Reply With Quote
Old Mar 9, 11, 6:19 pm
  #17  
 
Join Date: Aug 2010
Posts: 77
We are aware of the e-mail being discussed. This one-time e-mail was sent in error, and precautions have been taken to prevent an occurrence like this from happening again. Your e-mail address has not been compromised.

We apologize for the inconvenience.
IBAngel is offline  
Reply With Quote
Old Mar 10, 11, 12:54 am
  #18  
 
Join Date: Nov 2006
Programs: AA PLT/2MM, SPG Gold, Avis Chairman
Posts: 1,023
Originally Posted by scotty72 View Post
I suspect that someone at IB screwed up and sent the quilting message to the wrong group of users. However it is a mistake that should have been caught much much earlier in the process and there is automation that could have prevented this from happening in the first place.

Still, we need IB to step forward and admit the screw up and tell us what happened and what they're going to do to stop it from happening again, or my e-mail account will vanish and they won't be able to send me any more e-mail EVER AGAIN.
IMHO, that is a bit harsh. Based on the email below, I am pretty sure it was just human error. I don't mind deleting an occasional misdirected email, as long as it isn't a growing pattern. Since it does not appear to be commercial in nature, I see no reason to believe they did it on purpose.

Originally Posted by IBAngel View Post
We are aware of the e-mail being discussed. This one-time e-mail was sent in error, and precautions have been taken to prevent an occurrence like this from happening again. Your e-mail address has not been compromised.

We apologize for the inconvenience.
Thank you very much for letting us know. I am sure you saved many of us from having to change out our FT email addresses.
edlin303 is offline  
Reply With Quote
Old Mar 10, 11, 1:22 am
  #19  
Original Poster
 
Join Date: Oct 2002
Location: UK
Posts: 7,557
Glad to hear it was just human error.

BTW, I associate salutations like "Dear Valued Customer" with spam... and that quilting message certainly read like spam!
Aviatrix is offline  
Reply With Quote
Old Mar 10, 11, 3:26 am
  #20  
 
Join Date: Dec 2009
Programs: flying blue, miles&more, executive club, etihad
Posts: 2
Originally Posted by edlin303 View Post
Thank you very much for letting us know. I am sure you saved many of us from having to change out our FT email addresses.
They didn't let us know.

FT members flagged it.

The quilting mail should have been followed up by a FT email with an apology, explanation and reassurance by FT that this will not happen again.
simeocerous is offline  
Reply With Quote
Old Mar 11, 11, 5:23 am
  #21  
FlyerTalk Evangelist
 
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,940
Originally Posted by simeocerous View Post
They didn't let us know.

FT members flagged it.

The quilting mail should have been followed up by a FT email with an apology, explanation and reassurance by FT that this will not happen again.
Agreed (I also got the email)
GoingAway is offline  
Reply With Quote

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Thread Tools
Search this Thread