Originally Posted by
scotty72
I suspect that someone at IB screwed up and sent the quilting message to the wrong group of users. However it is a mistake that should have been caught much much earlier in the process and there is automation that could have prevented this from happening in the first place.
Still, we need IB to step forward and admit the screw up and tell us what happened and what they're going to do to stop it from happening again, or my e-mail account will vanish and they won't be able to send me any more e-mail EVER AGAIN.
IMHO, that is a bit harsh. Based on the email below, I am pretty sure it was just human error. I don't mind deleting an occasional misdirected email, as long as it isn't a growing pattern. Since it does not appear to be commercial in nature, I see no reason to believe they did it on purpose.
Originally Posted by
IBAngel
We are aware of the e-mail being discussed. This one-time e-mail was sent in error, and precautions have been taken to prevent an occurrence like this from happening again. Your e-mail address has not been compromised.
We apologize for the inconvenience.
Thank you very much for letting us know. I am sure you saved many of us from having to change out our FT email addresses.