MEGAthreads - your thoughts?
#76
Moderator: Hyatt Gold Passport & Star Alliance
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The standard with “mega-threads” should be the following. The thread being merged must be sufficiently germane to the mega-thread that a reasonable person would look for the information requested in the merged thread in the mega-thread.
I.E. if the mega-thread is titled “will my upgrade clear?” you have to ask yourself would a thread asking about the purchase price of said upgrade belong in that thread.
More concerning is the trend where merged threads go like this.
Post 1: OP Q’s
Post 2: Reply, “search is your friend” and a link or two if any.
Post 3: Mod either locking the thread or merging it.
At least to me, the “search is your friend” posts come off as unfriendly and unwelcoming. Next the instant lock or merge by the moderation is a) also unfriendly and b) sometimes not warranted. It seems that the proposal to let threads develop more before merger or lock would let the information flow before the necessary clean up action takes place.
I am sure most of us can agree that the search function on FT is only marginally functional. Demanding that people use it only to find mega-threads that may only be tangentially related to the OP's original topic is a touch hostile.
I.E. if the mega-thread is titled “will my upgrade clear?” you have to ask yourself would a thread asking about the purchase price of said upgrade belong in that thread.
More concerning is the trend where merged threads go like this.
Post 1: OP Q’s
Post 2: Reply, “search is your friend” and a link or two if any.
Post 3: Mod either locking the thread or merging it.
At least to me, the “search is your friend” posts come off as unfriendly and unwelcoming. Next the instant lock or merge by the moderation is a) also unfriendly and b) sometimes not warranted. It seems that the proposal to let threads develop more before merger or lock would let the information flow before the necessary clean up action takes place.
I am sure most of us can agree that the search function on FT is only marginally functional. Demanding that people use it only to find mega-threads that may only be tangentially related to the OP's original topic is a touch hostile.
#77
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I agree Mega Threads is a moderation issue.. and as such the jurisdiction lies with the Moderators.. If they need some input perhaps, they can let TB know in what sort of form that would look like..
#78
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But, as there's no "ORP"-type forum to express concerns like this & have a discussion around them & there is, IMHO, a chance a thread like this would get closed in the Suggestions forum (and not as widely read there), this forum can serve as an outlet for things that may not be fully within our scope, but that may require attention for the good of FlyerTalk.
#79
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I do think this is a mod issue & not a TB issue. I'm glad that some mods are willing to consider the issue & look at their own forum (and in some cases even poll their forum members - yeah peter & markie!) re: the issue.
BTW - count me in the irritated re: mega-threads getting merged - well, at least w/ mods not actually reading the OP & just merging it into another thread because the title had a couple of words another megathread did. I started a thread today; had one reply 7 minutes after posting & right after that it got merged into a 2-page thread - which had to do w/ revenue travel & my question was award-related. When i questioned that, my comment was removed. So I did what any good FTer would do - I went away from FT to other sources to find my answer
Cheers.
BTW - count me in the irritated re: mega-threads getting merged - well, at least w/ mods not actually reading the OP & just merging it into another thread because the title had a couple of words another megathread did. I started a thread today; had one reply 7 minutes after posting & right after that it got merged into a 2-page thread - which had to do w/ revenue travel & my question was award-related. When i questioned that, my comment was removed. So I did what any good FTer would do - I went away from FT to other sources to find my answer
Cheers.
Last edited by SkiAdcock; Jan 30, 2012 at 11:04 pm
#80
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i do think this is a mod issue & not a tb issue. I'm glad that some mods are willing to consider the issue & look at their own forum (and in some cases even poll their forum members - yeah peter & markie!) re: The issue.
Btw - count me in the irritated re: Mega-threads getting merged - well, at least w/ mods not actually reading the op & just merging it into another thread because the title had a couple of words another megathread did. I started a thread today; had one reply 7 minutes after posting & right after that it got merged into a 2-page thread - which had to do w/ revenue travel & my question was award-related. When i questioned that, my comment was removed. So i did what any good fter would do - i went away from ft to other sources to find my answer
Cheers.
Btw - count me in the irritated re: Mega-threads getting merged - well, at least w/ mods not actually reading the op & just merging it into another thread because the title had a couple of words another megathread did. I started a thread today; had one reply 7 minutes after posting & right after that it got merged into a 2-page thread - which had to do w/ revenue travel & my question was award-related. When i questioned that, my comment was removed. So i did what any good fter would do - i went away from ft to other sources to find my answer
Cheers.
FT fail.
#82
Moderator: Hyatt Gold Passport & Star Alliance
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#84
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What is the best way to solve this?
In the "Tricks" megathread, there is a lot of debate/gnashing of teeth about how we know when something is a "Deal" or if it should be merged into "Tricks". While I think this is probably a moderator decision, I think it would be useful to have a public discussion as to how we know when/if something is an 'error' or a 'trick'.
It's a serious problem, because it results in pages and pages of internal debate every time a thread gets merged, and most of this debate violates TOS because people are criticizing or praising moderator actions. It's driving me crazy. What is the proper FT method to initiate a discussion about 'what belongs' in a Megathread?
It's a serious problem, because it results in pages and pages of internal debate every time a thread gets merged, and most of this debate violates TOS because people are criticizing or praising moderator actions. It's driving me crazy. What is the proper FT method to initiate a discussion about 'what belongs' in a Megathread?
#85
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In the "Tricks" megathread, there is a lot of debate/gnashing of teeth about how we know when something is a "Deal" or if it should be merged into "Tricks". While I think this is probably a moderator decision, I think it would be useful to have a public discussion as to how we know when/if something is an 'error' or a 'trick'.
It's a serious problem, because it results in pages and pages of internal debate every time a thread gets merged, and most of this debate violates TOS because people are criticizing or praising moderator actions. It's driving me crazy. What is the proper FT method to initiate a discussion about 'what belongs' in a Megathread?
It's a serious problem, because it results in pages and pages of internal debate every time a thread gets merged, and most of this debate violates TOS because people are criticizing or praising moderator actions. It's driving me crazy. What is the proper FT method to initiate a discussion about 'what belongs' in a Megathread?
Thread merging hasn't been a perfect science ..
#86
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In the "Tricks" megathread, there is a lot of debate/gnashing of teeth about how we know when something is a "Deal" or if it should be merged into "Tricks". While I think this is probably a moderator decision, I think it would be useful to have a public discussion as to how we know when/if something is an 'error' or a 'trick'.
It's a serious problem, because it results in pages and pages of internal debate every time a thread gets merged, and most of this debate violates TOS because people are criticizing or praising moderator actions. It's driving me crazy. What is the proper FT method to initiate a discussion about 'what belongs' in a Megathread?
It's a serious problem, because it results in pages and pages of internal debate every time a thread gets merged, and most of this debate violates TOS because people are criticizing or praising moderator actions. It's driving me crazy. What is the proper FT method to initiate a discussion about 'what belongs' in a Megathread?
http://www.flyertalk.com/forum/talkb...-feedback.html
You will find that some moderators have implemented moderation feedback threads in the forums they moderate.
Ask the forum moderator to do the same. If they refuse, keep asking.
#87
Moderator: Hilton Honors forums
Join Date: Dec 2002
Location: Marietta, Georgia, United States
Posts: 24,997
It is a FlyerTalk member issue. Give the majority of FlyerTalk members in a particular forum what they want if it helps to enhance the user experience. If the majority of FlyerTalk members want threads to be merged into mega-threads, then let us grant that request. If the majority of FlyerTalk members want to leave things as they are, then we shall leave things well enough alone. FlyerTalk members should have the final say.
It is quite simple, really — at least, in my opinion and experience, anyway...
In the Hilton HHonors forum, we have the following discussions open for FlyerTalk member feedback:
- UPDATE: Hilton Forum Thread Count Decreased by Greater Than 20%!
- Trip Reports and Reviews of Multiple Properties: Your Opinions are Requested
- The Merged Merged Threads Thread
- The Unofficial Hilton HHonors “Newbie” Questions and Comments Thread
When I first became moderator of the Hilton HHonors forum, the single most popular complaint by far by FlyerTalk members was the proliferation of threads discussing the same hotel property or location.
After spending weeks merging and consolidating threads, the number of threads in the Hilton HHonors forum was reduced by 20 percent, and the complaints subsided substantially. Most hotel properties in the Hilton HHonors forum have two threads: a general main thread whose title is the exact name of the hotel property for ease of searching, and a trip reports and reviews thread.
One policy we adopted due to FlyerTalk member feedback is to not merge threads right away. We now usually wait a couple of weeks, a month, or when the original request is answered before we merge many — if not most — threads which would have originally been merged immediately.
For extremely popular hotel properties, we attempt to have more than two different threads, as those separate discussions in and of themselves can be substantial.
I have personally proactively sought the opinions of FlyerTalk members who frequent the Hilton HHonors forum and many — if not most — seem to be happy with the current format. If and when that is no longer the case, we are prepared to follow the feedback we receive at any time, including splitting apart discussions to form separate threads, if necessary. All FlyerTalk members who frequent the Hilton HHonors forum need to do is simply let us know.
#88
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It is a FlyerTalk member issue. Give the majority of FlyerTalk members in a particular forum what they want if it helps to enhance the user experience. If the majority of FlyerTalk members want threads to be merged into mega-threads, then let us grant that request. If the majority of FlyerTalk members want to leave things as they are, then we shall leave things well enough alone. FlyerTalk members should have the final say.
Note I say that in the generic sense to avoid getting tossed off of FT due to TOS violation, but it's true.
Cheers.
#89
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#90
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While it could certainly be improved, I would say that the Search function on FlyerTalk has worked rather well for me recently.I would argue that this is neither a moderation nor a TalkBoard issue.
It is a FlyerTalk member issue. Give the majority of FlyerTalk members in a particular forum what they want if it helps to enhance the user experience. If the majority of FlyerTalk members want threads to be merged into mega-threads, then let us grant that request. If the majority of FlyerTalk members want to leave things as they are, then we shall leave things well enough alone. FlyerTalk members should have the final say.
It is a FlyerTalk member issue. Give the majority of FlyerTalk members in a particular forum what they want if it helps to enhance the user experience. If the majority of FlyerTalk members want threads to be merged into mega-threads, then let us grant that request. If the majority of FlyerTalk members want to leave things as they are, then we shall leave things well enough alone. FlyerTalk members should have the final say.
I think that feedback from members has always been part of the equation.. the question was who would be the correct party (TB or Moderators) to handle the feedback, and channel the proper solutions based on the feedback. As moderators are on the front line and handling the merging and organization of megathreads already, the decisions could be made by moderators to format threads as desired by FT members..