LX First Class - differences between fare classes?
Oct 10, 2022 | 2:54 pm
#16
Join Date: May 2012
Location: AMS
Programs: BA, KL PFL, LH *G, Hilton LTD, Bonvoy T
Posts: 1,369
Oct 10, 2022 | 3:07 pm
#17
Original Poster
Join Date: Feb 2017
Posts: 234
Oct 10, 2022 | 3:07 pm
#18
Original Poster
Join Date: Feb 2017
Posts: 234
Oct 11, 2022 | 12:45 am
#19
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,741
As HON i have the Core customer care team number.
Oct 11, 2022 | 6:04 am
#20
Join Date: Nov 2000
Location: The World! Home Base = DCA/IAD + CPT (2026)
Programs: HHonors, Hyatt GP, Marriott, Varying Levels w/ AF / EK / SQ
Posts: 2,722
I have had a LOT of frustrations trying to change a LX FC flex ticket (as noted in another thread) and any info. to contact LX would be helpful.
Oct 12, 2022 | 10:11 am
#23
Join Date: Apr 2006
Posts: 877
This only will work if you purchase the ticket direct from them
Oct 13, 2022 | 3:18 pm
#24
Senior Moderator & Moderator: SAS
Join Date: Feb 2018
Location: BOS & BLL & CPH & ZRH
Programs: LX SEN, SK EBG
Posts: 3,472
For the love of First Class please share this number (even if it's just via PM). Here I've been thinking (and even worse) saying on this forum no LX First Class Hotline exists, just the LHG one. I've had more than one situation I wished there was a dedicated LX First Class hotline to deal with some issues I encountered. Where did you find this? And how long has this number, whose mere existence has so far eluded me, existed?
Oct 14, 2022 | 9:40 am
#25
Join Date: Nov 2000
Location: The World! Home Base = DCA/IAD + CPT (2026)
Programs: HHonors, Hyatt GP, Marriott, Varying Levels w/ AF / EK / SQ
Posts: 2,722
During a call with the LH first class booking office in Germany (I'm having difficulties in changing a full first flex fare ticket by one day, as noted in another thread here), they suggested that I call the SWISS first class booking/ticket office in CH. The number they gave me was +41 848 365 365.
I did not call the number, so I can't vouch for it being correct (vs. just another regular booking office), however someone is welcome to try it and report back.
I did not call the number, so I can't vouch for it being correct (vs. just another regular booking office), however someone is welcome to try it and report back.
Oct 14, 2022 | 10:53 am
#26
Join Date: Jun 2000
Location: NYC -- UA 1K; SPG Platinum; HH Diamond.
Posts: 3,259
During a call with the LH first class booking office in Germany (I'm having difficulties in changing a full first flex fare ticket by one day, as noted in another thread here), they suggested that I call the SWISS first class booking/ticket office in CH. The number they gave me was +41 848 365 365.
I did not call the number, so I can't vouch for it being correct (vs. just another regular booking office), however someone is welcome to try it and report back.
I did not call the number, so I can't vouch for it being correct (vs. just another regular booking office), however someone is welcome to try it and report back.
sbams please share the number via PM or otherwise
Oct 14, 2022 | 11:47 am
#27
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 16,741
sbams please share the number via PM or otherwise
Oct 14, 2022 | 12:05 pm
#28
Join Date: Nov 2000
Location: The World! Home Base = DCA/IAD + CPT (2026)
Programs: HHonors, Hyatt GP, Marriott, Varying Levels w/ AF / EK / SQ
Posts: 2,722
Sorry gang, I tried.
I'll try getting the number again (I was thinking maybe I missed a digit?) on Monday, when I call LH AGAIN in DE; the agent I spoke with this a.m. had a natural incuriosity, a natural defensiveness about his own limitations and stupidity, and no desire to be helpful other than telling me that the itinerary I wanted wasn't showing as available on his screen.
So, I'll continue trying to fight the good fight, and that includes finding a workable LX 1st phone number in CH (assuming such a thing exists).
I'll try getting the number again (I was thinking maybe I missed a digit?) on Monday, when I call LH AGAIN in DE; the agent I spoke with this a.m. had a natural incuriosity, a natural defensiveness about his own limitations and stupidity, and no desire to be helpful other than telling me that the itinerary I wanted wasn't showing as available on his screen.
So, I'll continue trying to fight the good fight, and that includes finding a workable LX 1st phone number in CH (assuming such a thing exists).
Oct 14, 2022 | 12:48 pm
#29
Join Date: Jun 2000
Location: NYC -- UA 1K; SPG Platinum; HH Diamond.
Posts: 3,259
I just remembered that a few months ago I was dealing with the LH F line and there was some issue with my LX ticket and they suggested I speak to the LX desk. So, I found the number in my contacts. It doesn't work from my US phone but works via skype. It's "Swiss core customer care". TravelinWilly chris63 Nick Art anonimous I will PM it to you now.
Oct 14, 2022 | 12:48 pm
#30
Join Date: Nov 2000
Location: The World! Home Base = DCA/IAD + CPT (2026)
Programs: HHonors, Hyatt GP, Marriott, Varying Levels w/ AF / EK / SQ
Posts: 2,722
It doesn't work calling from the US or via Skype. Great!
sbams please share the number via PM or otherwise
sbams please share the number via PM or otherwise
I was prompted to press 3 for English, I pressed 3, and the call was picked up immediately. I asked the man if this was a general reservations line or a first class line, and he said that it was for first class customers.
SO...I guess others' mileage may vary? But the number I posted above (+41 848 365 365) worked for me for SWISS first class reservations.