“Likely to be cancelled” on Swiss website?
May 26, 2022, 6:27 pm
#16
Join Date: May 2007
Location: Zurich
Programs: BA GGL, TK*G EL, KL P ELPL, ex AB P, ex LH/LX Sen, HHonors D4L, Bonvoy P
Posts: 1,649
May 27, 2022, 8:26 am
#17
Join Date: Sep 2015
Programs: BAEC, M&M, VA Flying Club
Posts: 126
Oh, so I had no idea LX IT was so bad. I found out last night, purely by chance, that due to a flight number change 3 months ago Swiss dropped our flight entirely from JNB to ZUR. It was a First Class companion fare ticket MAN-FRA-JNB-ZUR-MAN and all the other segments were intact. When I contacted them they seemed confused and had to go through the Revenue department to sanction F booking class rather than the A that we had booked.
I had just signed up for a free expertflyer trial and thought I'd take a look at our flights and there I saw the seats that I'd booked 5 months ago empty!!
I won't take "confirmed" tickets for granted ever again.
I had just signed up for a free expertflyer trial and thought I'd take a look at our flights and there I saw the seats that I'd booked 5 months ago empty!!
I won't take "confirmed" tickets for granted ever again.
Jun 2, 2022, 11:09 am
#18
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,322
Two lessons here - (1) check all your future itineraries periodically, at least once a month, and (2) you can use the ExpertFlyer seat alert function -- set to alert you if your assigned seat becomes available -- to serve as a back-up monitor for this type of thing.
Jun 4, 2022, 4:29 pm
#19
Join Date: Aug 2004
Location: OSL/IAH/ZRH (time, not preference)
Programs: UA1K, LH GM, AA EXP->GM
Posts: 38,312