Complaints
Oct 15, 2006 | 3:19 pm
#1
Original Poster
Join Date: Oct 2006
Posts: 4
Complaints
Is there an area here where one can complain about customer service from X-airline and maybe find help in resolving the problem?
If so, I’ve a complaint toward Continental’s Customer Serivce Manager—I need my email/letter to be elevated over him/her, but he/she refuses to send it further. I have Larry Kellner’s address, but he/she has already told me that ALL mail goes through him/her; thus, telling me that I will not be able to reach him.
Just so you know; I feel they owe me a huge refund for circumstances—he/she refuses to pay.
Thanks in advance to anyone who really can assist me.
Mr DJ
If so, I’ve a complaint toward Continental’s Customer Serivce Manager—I need my email/letter to be elevated over him/her, but he/she refuses to send it further. I have Larry Kellner’s address, but he/she has already told me that ALL mail goes through him/her; thus, telling me that I will not be able to reach him.
Just so you know; I feel they owe me a huge refund for circumstances—he/she refuses to pay.
Thanks in advance to anyone who really can assist me.
Mr DJ
Last edited by Mr DJ; Oct 15, 2006 at 3:29 pm
Oct 15, 2006 | 3:32 pm
#2
FlyerTalk Evangelist
Join Date: Jan 2005
Location: BER
Programs: Hilton Diamond, SAS Gold, BA Bronze
Posts: 15,758
I moved your other thread to the continental forum. We'll follow the discussion in the other thread. At FlyerTalk, we do not cross-post in several forums.
chrissxb
co-moderator
communitybuzz!
senior moderators, please close that thread. thank you
chrissxb
co-moderator
communitybuzz!
senior moderators, please close that thread. thank you