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Household Points Transfer Limit

 
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Old Jul 27, 2018, 12:16 am
  #16  
 
Join Date: Jun 2018
Programs: Hilton Diamond, Marriott Plat, Shangri-la Gold, Taj Gold, Krisflyer Gold, BA Gold
Posts: 101
so my household transfer was denied because of a very minor difference in address

what happens now? if i change the address now and wait for 30 days . would i still be able to do it after 30 days?
Kingboomer is offline  
Old Jul 27, 2018, 2:10 am
  #17  
alc
 
Join Date: Dec 2008
Posts: 4,519
Originally Posted by jiteshjerome
so my household transfer was denied because of a very minor difference in address

what happens now? if i change the address now and wait for 30 days . would i still be able to do it after 30 days?
I assumed you rec'd an email from SPG stating the incorrect address between the 2 accounts. In that email they asked you to provide proof the 2 members are indeed living at the same address. Once you provide that info, they will proceed with the transfer. Alternately, you can go thru thr Marriott transfer route that mentioned above.
alc is offline  
Old Jul 29, 2018, 11:09 pm
  #18  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Anyone done a transfer the past week? Requested one 8 days ago and still nothing
frudd38 is offline  
Old Jul 29, 2018, 11:12 pm
  #19  
 
Join Date: Jun 2018
Programs: Hilton Diamond, Marriott Plat, Shangri-la Gold, Taj Gold, Krisflyer Gold, BA Gold
Posts: 101
Originally Posted by frudd38
Anyone done a transfer the past week? Requested one 8 days ago and still nothing

tweeted to them- got an email within a few hours saying address did not match. I then emailed them address proofs - points transferred within a few hours. Kudos to SPG social media team!
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Old Jul 29, 2018, 11:15 pm
  #20  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,577
Originally Posted by jiteshjerome
tweeted to them- got an email within a few hours saying address did not match. I then emailed them address proofs - points transferred within a few hours. Kudos to SPG social media team!
Hm, I've done transfers between the accounts before so that shouldn't be the issue, but a tweet would've been my next move, thanks.

Update: DM'd, responded, and transfer taken care of in an under an hour.

Last edited by frudd38; Jul 30, 2018 at 12:01 am
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