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Existing SPG Cash + Points bookings - after 1st Aug?

Existing SPG Cash + Points bookings - after 1st Aug?

 
Old Jul 29, 18, 6:25 am
  #1  
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Join Date: Jan 2010
Location: London, UK
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Existing SPG Cash + Points bookings - after 1st Aug?

I have an existing SPG cash + points booking for a hotel in Vancouver.

I think I might need to cancel it, but sometime in August.

What will happen to the points returned to the account? Will they automatically get Marriott points at 1:3? I tried searching the FAQs around the merger of the programmes but couldn't find an answer. Just wanted to make sure the points would automatically come back, so I can use them to make a new reward booking, if required!
boonkoh is offline  
Old Jul 29, 18, 7:12 am
  #2  
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Originally Posted by boonkoh View Post
I have an existing SPG cash + points booking for a hotel in Vancouver.

I think I might need to cancel it, but sometime in August.

What will happen to the points returned to the account? Will they automatically get Marriott points at 1:3? I tried searching the FAQs around the merger of the programmes but couldn't find an answer. Just wanted to make sure the points would automatically come back, so I can use them to make a new reward booking, if required!
I'm sure the points will come back to your account. Not sure if they will be updating all reservations to show the new point count, but even if they don't, a call to CS should get it taken care of. Keep copies of confirmations and do screenshots of account activity so you have facts readily available instead of memories of what happened.
RogerD408 is offline  
Old Jul 30, 18, 4:20 am
  #3  
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Join Date: Jan 2010
Location: London, UK
Posts: 179
Thanks! Was just worried there would be a lot of hassle to get them posting back correctly (as Marriott points) because ideally I would cancel and then just the returned points for booking another property for later in the trip.

Oh well, I'll just have to wait and see!
boonkoh is offline  

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