Hapuna Beach Resort, Waimea, Hawaii [to become a Westin Spring 2018 after renovation]
#61
Join Date: Aug 1999
Location: Howell, Michigan, USA
Programs: DL 2+Million Miler, Delta Platinum(by choice), Hilton Diamond, Marriott Titanium, IHG Platinum
Posts: 649
Yes, you can walk to the Mauna Kea along the golf course and not along the cliffs. We would walk along the cliff in the morning and walk back along the golf course and some of the private homes on the return. I would stick to the golf course and homes; very pleasant and reasonably short walk. Outside of the construction noise during the day, it was super quiet the rest of the time; almost ghost town like without any major restaurant open when I was there in late January.
#62
Join Date: Aug 2001
Location: San Diego,CA,USA
Programs: Southwest Companion Pass American Admirals Club Lifetime,IHG Rewards Spire,HHonors Gold
Posts: 1,358
Booked with points for July
Hopefully renovation will be done by July. Booked for 10,000 SPG points per night which is not bad for a 6 night stay.,
Would like to see a lounge, Makes sense to have one as the Sheraton Kona put one in a couple years ago.
Would like to see a lounge, Makes sense to have one as the Sheraton Kona put one in a couple years ago.
#63
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
The most recent reviews on Trip Advisor seem to indicate that renovations are done, at least outside of some individual rooms. My guess is the property is awaiting Westin collateral for rooms as well as the final inspection from Marriott/Westin.
#64
Join Date: Mar 2018
Programs: SPG Platinum
Posts: 7
I contacted the hotel directly, and they will be adding a lounge. I think it may, in fact, be reading for your stay in July.
I'm staying at the property in 3 weeks, so I'll unfortunately not get a chance to experience the lounge. I'm really interested to know what they'll be able to offer SPG Plats...
I'm staying at the property in 3 weeks, so I'll unfortunately not get a chance to experience the lounge. I'm really interested to know what they'll be able to offer SPG Plats...
#65
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
I contacted the hotel directly, and they will be adding a lounge. I think it may, in fact, be reading for your stay in July.
I'm staying at the property in 3 weeks, so I'll unfortunately not get a chance to experience the lounge. I'm really interested to know what they'll be able to offer SPG Plats...
I'm staying at the property in 3 weeks, so I'll unfortunately not get a chance to experience the lounge. I'm really interested to know what they'll be able to offer SPG Plats...
#67
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,232
I contacted the hotel directly, and they will be adding a lounge. I think it may, in fact, be reading for your stay in July.
I'm staying at the property in 3 weeks, so I'll unfortunately not get a chance to experience the lounge. I'm really interested to know what they'll be able to offer SPG Plats...
I'm staying at the property in 3 weeks, so I'll unfortunately not get a chance to experience the lounge. I'm really interested to know what they'll be able to offer SPG Plats...
#68
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
I spoke to the hotel today.
1) It becomes a Westin on May 7.
2) The last of the room renovations will be finished by the first of July, when the official grand opening will be held.
3) There will be a club lounge with access granted to eligible SPG elites and those guests who buy access. Offerings will include a continental breakfast in the korning and happy hout at night. No date on when the lounge opens.
1) It becomes a Westin on May 7.
2) The last of the room renovations will be finished by the first of July, when the official grand opening will be held.
3) There will be a club lounge with access granted to eligible SPG elites and those guests who buy access. Offerings will include a continental breakfast in the korning and happy hout at night. No date on when the lounge opens.
#70
Join Date: Oct 2016
Programs: Several...
Posts: 175
We stopped by here last week. The renovations are still underway but I didn't hear a ton of noise on the property. Most common areas are open. It will be gorgeous when complete.
#71
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
Bad news.
There will be no club lounge. My contact called me and apologized. Apparently, the management has now decided the lounge will only be for guests who own a residence. The hotel must have timeshare units on-property.
Here was her explanation:
There will be no club lounge. My contact called me and apologized. Apparently, the management has now decided the lounge will only be for guests who own a residence. The hotel must have timeshare units on-property.
Here was her explanation:
I did double check with the powers that be regarding the Club Lounge and how that will play a role at our resort when we officially switch to a Westin property. I misunderstood the scope of our offerings. I apologize for providing you with incorrect assumptions on this matter. We will not have a ClubLounge as other Westin Hotels have. Because we are a franchised Westin “Resort” (not a Westin “Hotel”) it was not a mandatory requirement during our renovation period. At this time, It will be a Lounge for the Homeowners of the Hapuna Residence – Not SPG/Marriott Members.
#72
Join Date: Feb 2005
Location: PHL
Programs: AA EXP MM, HHonors Lifetime Diamond, Marriott Lifetime Ti, UA Silver
Posts: 5,036
Hapuna Beach Residences ? Mauna Kea Living
Looks to be in the northernmost part of the property, beachfront.
Last edited by PHLGovFlyer; Apr 7, 2018 at 4:47 am
#73
Join Date: Mar 2018
Programs: SPG Platinum
Posts: 7
That's too bad. Did you get a sense about what SPG elites can expect at the property? There are some mixed reviews on the value of the complimentary continental breakfast. One assumes they'll be keen to have some good order to win over the SPG crowd.
#74
Suspended
Join Date: Jun 2005
Programs: Delta Diamond, Marriott Ambassador & Lifetime Titanium, Hertz President's Circle, United Silver
Posts: 6,334
I don't anticipate any benefits beyond the breakfast. I haven't heard back on whether the resort fee will be reduced or waived.
I only eat yogurt or oatmeal -- sometimes an egg-white omelette -- for breakfast so I'm pretty easy to please.
#75
Join Date: Mar 2018
Programs: SPG Platinum
Posts: 7
I've already conveyed to the hotel that my small group, all of whom are SPG platinums, would switch to the Westin Moana in Honolulu if we could change our flights. While lounges are not a Westin brand standard, many Sheraton and Westin properties in Hawaii have a lounge. I also told them their excuse that they are franchisee is not a legit excuse.
I don't anticipate any benefits beyond the breakfast. I haven't heard back on whether the resort fee will be reduced or waived.
I only eat yogurt or oatmeal -- sometimes an egg-white omelette -- for breakfast so I'm pretty easy to please.
I don't anticipate any benefits beyond the breakfast. I haven't heard back on whether the resort fee will be reduced or waived.
I only eat yogurt or oatmeal -- sometimes an egg-white omelette -- for breakfast so I'm pretty easy to please.
Accordingly, I was hugely disappointed when emailing the property, asking about their SPG benefits, only to receive a reply noting the elite point bonus. That's a terrible answer because that's a simple point adjustment from SPG -- nothing to do with the property itself. In my opinion, that's just laziness from the property/management. Basically they're saying "we'll let SPG give you some extra points on your cash nights, and otherwise, you're just a regular guest."
Hopefully there is enough concern expressed via the SPG platinum concierge (telephone) that the management gets feedback that members expect real recognition, not lip service.