Jan 1, 2016, 2:17 pm
Last edit by: uxb
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POSTING FORMAT
Property:
Date(s):
Room booked:
Room received:
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.)
BRG stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
Previous Discussion
Platinum Upgrade Successes 2003 - 2005
Platinum Upgrade Successes 2006
Platinum Upgrade Successes 2007
Platinum Upgrade Successes 2008
Platinum Upgrade Successes 2009
Platinum Upgrade Successes 2010
Platinum Upgrade Successes 2011
Platinum upgrade Successes 2012
Platinum Upgrade Successes 2013 - 2014
Platinum Upgrade Successes 2015
POSTING FORMAT
Property:
Date(s):
Room booked:
Room received:
Award stay: (yes/no), type (C+P, FAN, FWN, FRN, SPG50, etc.)
BRG stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
Previous Discussion
Platinum Upgrade Successes 2003 - 2005
Platinum Upgrade Successes 2006
Platinum Upgrade Successes 2007
Platinum Upgrade Successes 2008
Platinum Upgrade Successes 2009
Platinum Upgrade Successes 2010
Platinum Upgrade Successes 2011
Platinum upgrade Successes 2012
Platinum Upgrade Successes 2013 - 2014
Platinum Upgrade Successes 2015
Post Your SPG Platinum Upgrade Successes 2016
Nov 20, 2016, 5:19 am
#361
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
Property: Sheraton Hanoi
Date(s): 2 nights
Room booked: cheapest
Room received: Executive Suite
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Decent hotel. Good breakfast. Cheap. Nothing to write home about… it's definitely still a Sheraton.
Property: Le Meridien Saigon
Date(s): 4 nights
Room booked: cheapest
Room received: Club Deluxe Room (1 night) / Grande Suite (3 nights)
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Asked for an upgrade, but no suites were available the first night. The following night, however, they were able to upgrade to a suite. Loved the rooms here. Great hotel; but the lack of a real lobby bar is a bit disappointing. Solid club lounge.
Property: W Taipei
Date(s): 2 nights
Room booked: cheapest
Room received: Spectacular Room
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Had a pretty mediocre experience with the service, and the property is starting to show its age. That said, it's a W, so it's always fun. They were sold out of Marvelous Suites but had other suites available, yet they flat out refused to upgrade me despite being Plat75.
Property: Prince Gallery (Luxury Collection) Tokyo
Date(s): 4 nights
Room booked: Deluxe Room (only room left, otherwise sold out)
Room received: Deluxe Room (1 night) / Grand Deluxe Premier (highest room category. 3 nights)
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Had a rough check-in experience because my travel agent screwed up and didn't add my SPG number to the reservation. (So checkin was at the front desk, not lounge; and they had to scramble to give plat benefits unexpectedly once I asked them to add my SPG number). Absolutely fantastic property. Honestly this might be my new favorite in the Starwood portfolio. They didn't have a better room available for upgrade on check-in day, but the following day they were able to give a Grand Deluxe Premier room which is 62m2 and is the best room category they have. Absolutely fantastic room, though I even loved the based room that they gave the first night.
Date(s): 2 nights
Room booked: cheapest
Room received: Executive Suite
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Decent hotel. Good breakfast. Cheap. Nothing to write home about… it's definitely still a Sheraton.
Property: Le Meridien Saigon
Date(s): 4 nights
Room booked: cheapest
Room received: Club Deluxe Room (1 night) / Grande Suite (3 nights)
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Asked for an upgrade, but no suites were available the first night. The following night, however, they were able to upgrade to a suite. Loved the rooms here. Great hotel; but the lack of a real lobby bar is a bit disappointing. Solid club lounge.
Property: W Taipei
Date(s): 2 nights
Room booked: cheapest
Room received: Spectacular Room
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Had a pretty mediocre experience with the service, and the property is starting to show its age. That said, it's a W, so it's always fun. They were sold out of Marvelous Suites but had other suites available, yet they flat out refused to upgrade me despite being Plat75.
Property: Prince Gallery (Luxury Collection) Tokyo
Date(s): 4 nights
Room booked: Deluxe Room (only room left, otherwise sold out)
Room received: Deluxe Room (1 night) / Grand Deluxe Premier (highest room category. 3 nights)
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Had a rough check-in experience because my travel agent screwed up and didn't add my SPG number to the reservation. (So checkin was at the front desk, not lounge; and they had to scramble to give plat benefits unexpectedly once I asked them to add my SPG number). Absolutely fantastic property. Honestly this might be my new favorite in the Starwood portfolio. They didn't have a better room available for upgrade on check-in day, but the following day they were able to give a Grand Deluxe Premier room which is 62m2 and is the best room category they have. Absolutely fantastic room, though I even loved the based room that they gave the first night.
Nov 20, 2016, 8:17 am
#362
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,820
Property: Prince Gallery (Luxury Collection) Tokyo
Date(s): 4 nights
Room booked: Deluxe Room (only room left, otherwise sold out)
Room received: Deluxe Room (1 night) / Grand Deluxe Premier (highest room category. 3 nights)
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Had a rough check-in experience because my travel agent screwed up and didn't add my SPG number to the reservation. (So checkin was at the front desk, not lounge; and they had to scramble to give plat benefits unexpectedly once I asked them to add my SPG number). Absolutely fantastic property. Honestly this might be my new favorite in the Starwood portfolio. They didn't have a better room available for upgrade on check-in day, but the following day they were able to give a Grand Deluxe Premier room which is 62m2 and is the best room category they have. Absolutely fantastic room, though I even loved the based room that they gave the first night.
Date(s): 4 nights
Room booked: Deluxe Room (only room left, otherwise sold out)
Room received: Deluxe Room (1 night) / Grand Deluxe Premier (highest room category. 3 nights)
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Had a rough check-in experience because my travel agent screwed up and didn't add my SPG number to the reservation. (So checkin was at the front desk, not lounge; and they had to scramble to give plat benefits unexpectedly once I asked them to add my SPG number). Absolutely fantastic property. Honestly this might be my new favorite in the Starwood portfolio. They didn't have a better room available for upgrade on check-in day, but the following day they were able to give a Grand Deluxe Premier room which is 62m2 and is the best room category they have. Absolutely fantastic room, though I even loved the based room that they gave the first night.
Nov 20, 2016, 7:55 pm
#363
Join Date: Dec 2013
Location: NYC
Programs: Delta, Marriott, Kimpton
Posts: 196
Property: Le Parker Meridien - NYC
Date(s): 1 night in November
Room booked: Park View Standard King
Room received: Diplomatic suite (one level below Presidential Suite)
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Booked this directly through SPG app and it was actually cheaper to book a breakfast package than the regular rate (it was prepaid). Reached out to hotel to see about in-room options to make our anniversary stay more special (we've stayed here several times before in the junior suite category but wanted a park view this time around). Heard back and was immediately upgraded to a "Deluxe Park View King" that day. On the day of check in I noticed the app updated and I was placed in a Diplomatic Suite which is around 900 sf and has a living/dining room, two separate bathrooms and a beautiful bedroom. A pretty awesome upgrade for a Saturday night stay!
Helpful hint - look for the breakfast package when booking as this included the "American Start" which was the highest tier and a much better value than taking the plat amenity of grab and go in the lobby bar. It was also about $30 cheaper to book this option the day I booked.
Date(s): 1 night in November
Room booked: Park View Standard King
Room received: Diplomatic suite (one level below Presidential Suite)
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Booked this directly through SPG app and it was actually cheaper to book a breakfast package than the regular rate (it was prepaid). Reached out to hotel to see about in-room options to make our anniversary stay more special (we've stayed here several times before in the junior suite category but wanted a park view this time around). Heard back and was immediately upgraded to a "Deluxe Park View King" that day. On the day of check in I noticed the app updated and I was placed in a Diplomatic Suite which is around 900 sf and has a living/dining room, two separate bathrooms and a beautiful bedroom. A pretty awesome upgrade for a Saturday night stay!
Helpful hint - look for the breakfast package when booking as this included the "American Start" which was the highest tier and a much better value than taking the plat amenity of grab and go in the lobby bar. It was also about $30 cheaper to book this option the day I booked.
Nov 21, 2016, 7:18 am
#364
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,726
Property: W Chicago - Lakeshore
Date(s): November 18th - 22nd, 2016
Room booked: Wonderful Room
Room received: Fabulous Room
Award stay: No
BRG stay: Yes
SNAs redeemed: No
Comments: No Marvelous Suites available when we checked in; the only one available was the Extreme Wow which is obviously not in the upgrade pool. Still got a great upgrade to a Fabulous Room on the 29th floor with phenomenal views over Lake Michigan. Great staff, standard rooms are pleasantly spacious and the L-shaped couches make the space easier to spread out in.
Date(s): November 18th - 22nd, 2016
Room booked: Wonderful Room
Room received: Fabulous Room
Award stay: No
BRG stay: Yes
SNAs redeemed: No
Comments: No Marvelous Suites available when we checked in; the only one available was the Extreme Wow which is obviously not in the upgrade pool. Still got a great upgrade to a Fabulous Room on the 29th floor with phenomenal views over Lake Michigan. Great staff, standard rooms are pleasantly spacious and the L-shaped couches make the space easier to spread out in.
Nov 21, 2016, 7:59 am
#365
Join Date: Jan 2016
Posts: 905
Westin Palace Madrid
4 nights November. Points stay using SNAs. Junior Suite ( at least I guess that's what it was, separate living room, 1&half baths). Probably would have got that upgrade anyway but I wanted the certainty.
Platinum breakfast now comes with a card to be presented in the restaurant: " Platinum Continental Breakfast". However, no one was very interested in it and I just had whatever I wanted from the extensive buffet and anticipated getting a bill/being charged as appropriate ( but no bill, no charge).
First stay here for 5 or 6 years: nice, relaxing, convenient.
4 nights November. Points stay using SNAs. Junior Suite ( at least I guess that's what it was, separate living room, 1&half baths). Probably would have got that upgrade anyway but I wanted the certainty.
Platinum breakfast now comes with a card to be presented in the restaurant: " Platinum Continental Breakfast". However, no one was very interested in it and I just had whatever I wanted from the extensive buffet and anticipated getting a bill/being charged as appropriate ( but no bill, no charge).
First stay here for 5 or 6 years: nice, relaxing, convenient.
Nov 21, 2016, 3:24 pm
#366
Join Date: May 2015
Posts: 146
Property: Sheraton La Caleta Tenerife
Date(s): 3 nights
Room booked: deluxe
Room received: club sea view (no suite)
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: No suites available (long week-end)
-club lounge: very good with evening tapas & wine / alcohol
-late checkout: benefit not fully delivered, some difficulties with FD agents
-good breakfast & restaurants in general, some service issues
Date(s): 3 nights
Room booked: deluxe
Room received: club sea view (no suite)
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: No suites available (long week-end)
-club lounge: very good with evening tapas & wine / alcohol
-late checkout: benefit not fully delivered, some difficulties with FD agents
-good breakfast & restaurants in general, some service issues
Nov 21, 2016, 3:33 pm
#367
Join Date: May 2015
Posts: 146
Property: Sheraton Puerto Rico Casino hotel
Date(s): 2 nights
Room booked: traditional
Room received: bayview suite
Award stay: No
BRG stay: Yes
SNAs redeemed: No
Comments: Excellent hotel & service and excellent upgrade to a huge and very nice suite with a huge balcony and wonderful views in one of the highest floors (5 categories up). Club access with breakfast.
Property: Four points Caguas
Date(s): 3 nights
Room booked: king guest room
Room received: suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments:
Date(s): 2 nights
Room booked: traditional
Room received: bayview suite
Award stay: No
BRG stay: Yes
SNAs redeemed: No
Comments: Excellent hotel & service and excellent upgrade to a huge and very nice suite with a huge balcony and wonderful views in one of the highest floors (5 categories up). Club access with breakfast.
Property: Four points Caguas
Date(s): 3 nights
Room booked: king guest room
Room received: suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments:
Nov 21, 2016, 3:54 pm
#368
Join Date: May 2015
Posts: 146
Property: Four points coca beach
Date(s): 1 nights, 2 rooms
Room booked: traditional + junior suite
Room received: whirpool suite + junior suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: The hotel is not in good shape / not very clean. Nice upgrade. We were 5 and were given breakfast for 4 (9 usd each).
Property: Sheraton Lake buenavista
Date(s): 1 night
Room booked: 2x traditional
Room received: 2x florida parlor room
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: Very good SPG recognition
-highest upgrade to 2 rooms
-waived resort & parking fee for 2 rooms
-buffet breKfast for 5 people
-2 small bottle of white wine at checkin
-500 starpoints additional to breakfast
Property: Four point studio city
Date(s): 1 night
Room booked: 2 x traditional
Room received: traditional + deluxe
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: No suites available, just 1category upgrade in 1 room (nice views, high floor). Very good service, breakfast buffet for 5 people as plat amenity.
Westin Fort Lauderale => no upgrade, but we were given buffet breakfast for 5 people
Date(s): 1 nights, 2 rooms
Room booked: traditional + junior suite
Room received: whirpool suite + junior suite
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: The hotel is not in good shape / not very clean. Nice upgrade. We were 5 and were given breakfast for 4 (9 usd each).
Property: Sheraton Lake buenavista
Date(s): 1 night
Room booked: 2x traditional
Room received: 2x florida parlor room
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: Very good SPG recognition
-highest upgrade to 2 rooms
-waived resort & parking fee for 2 rooms
-buffet breKfast for 5 people
-2 small bottle of white wine at checkin
-500 starpoints additional to breakfast
Property: Four point studio city
Date(s): 1 night
Room booked: 2 x traditional
Room received: traditional + deluxe
Award stay: No
BRG stay: No
SNAs redeemed: No
Comments: No suites available, just 1category upgrade in 1 room (nice views, high floor). Very good service, breakfast buffet for 5 people as plat amenity.
Westin Fort Lauderale => no upgrade, but we were given buffet breakfast for 5 people
Nov 22, 2016, 1:18 am
#369
Join Date: Jan 2012
Location: HEL
Programs: SPG LTP, hotels, OWE, STE+, *G, Octopus
Posts: 5,793
Property: The St. Regis Bangkok
Date(s): 1 night in November 2016
Room booked: lowest
Room received: Metropolitan Suite
Award stay: No
BRG stay: No
SNAs redeemed: Yes
Comments: The property allowed me to check in much earlier even without advance notice. I really appreciated it, having just done 6 flights prior.
Date(s): 1 night in November 2016
Room booked: lowest
Room received: Metropolitan Suite
Award stay: No
BRG stay: No
SNAs redeemed: Yes
Comments: The property allowed me to check in much earlier even without advance notice. I really appreciated it, having just done 6 flights prior.
Nov 22, 2016, 2:27 am
#370
Join Date: Jan 2011
Location: HKG • Ex SFO, NYC
Programs: UA 1K, AA EXP; Marriott Amb; Hyatt Globalist; Shangri-la Diamond; IHG SpireAmb; Hilton D; Accor G
Posts: 3,319
Nov 22, 2016, 1:10 pm
#371
Join Date: Jun 2011
Location: DCA
Programs: AA EXP; BoNVoY Tit LTP
Posts: 1,923
Property: Westin River North Chicago
Date(s): 1 night
Room booked: River view
Room received: 900 sf suite
Award stay: no
BRG stay: no
SNAs redeemed: yes
Comments: Hotel must have been fairly dead but the upgrade was truly amazing. Large suite with dining room table for six and great river views. Only odd note was that I was required to sign some sort of a waiver that I would not invite all my BFFs over to the suite for a wild party.
Date(s): 1 night
Room booked: River view
Room received: 900 sf suite
Award stay: no
BRG stay: no
SNAs redeemed: yes
Comments: Hotel must have been fairly dead but the upgrade was truly amazing. Large suite with dining room table for six and great river views. Only odd note was that I was required to sign some sort of a waiver that I would not invite all my BFFs over to the suite for a wild party.
Nov 22, 2016, 2:08 pm
#372
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,726
Property: SLS Hotel, A Luxury Collection Hotel, Beverly Hills
Date(s): November 22nd - 25th, 2016
Room booked: Superior King
Room received: Studio Suite
Award stay: No
BRG stay: Yes
SNAs redeemed: No
Comments: Just checked in. Seriously lovely suite [tee hee] with lots of open space. As a big fan of Philippe Starck's work, I love the hotel's design aesthetic and look forward to exploring more of it. Service seems off to a great start too - Mary at the reception in particular is FABULOUS. Looking forward to the rest of this stay.
Date(s): November 22nd - 25th, 2016
Room booked: Superior King
Room received: Studio Suite
Award stay: No
BRG stay: Yes
SNAs redeemed: No
Comments: Just checked in. Seriously lovely suite [tee hee] with lots of open space. As a big fan of Philippe Starck's work, I love the hotel's design aesthetic and look forward to exploring more of it. Service seems off to a great start too - Mary at the reception in particular is FABULOUS. Looking forward to the rest of this stay.
Nov 25, 2016, 4:05 am
#373
Join Date: Jan 2013
Location: CEB - primary/YVR -secondary
Programs: AC*Super Elite (100K) / PR*Elite / AY*Platinum (OWE) / SPG*Bonvoy Titanium (LTT)
Posts: 2,273
Property: The Alfonso Seville XIII
Date(s): 4 nights in November 2016
Room booked: lowest
Room received: 1000 square feet Premium deluxe Suite
Award stay: No
BRG stay: Yes
SNAs redeemed: No
Comments: BRG rate 176 euros (with breakfast). Originally used SNA for JR. Suite but it got rejected as property now are renaming JR suites to deluxe suites. Anyways they should rectify this as as of the moment, property is not participating in SNA due to renaming. In any event, got a bigger suite (called "premium deluxe") with super high ceilings and just unique in design. Kinda baroque'ish feel to it
Date(s): 4 nights in November 2016
Room booked: lowest
Room received: 1000 square feet Premium deluxe Suite
Award stay: No
BRG stay: Yes
SNAs redeemed: No
Comments: BRG rate 176 euros (with breakfast). Originally used SNA for JR. Suite but it got rejected as property now are renaming JR suites to deluxe suites. Anyways they should rectify this as as of the moment, property is not participating in SNA due to renaming. In any event, got a bigger suite (called "premium deluxe") with super high ceilings and just unique in design. Kinda baroque'ish feel to it
Last edited by supatight80; Nov 25, 2016 at 6:59 am
Nov 27, 2016, 10:47 am
#374
Join Date: May 2011
Location: Sonoma
Programs: Several here and there, but not as many during my road warrior days!
Posts: 719
Property: Sheraton Wall Street Vancouver
Date(s): 1 night November 2016
Room booked: cheapest
Room received: View Room
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Decent stay. I can't imagine what it was like prior to the renovation.
Property: Gritti Palace Venice
Date(s): 4 nights November 2016
Room booked: cheapest
Room received: FANTASTIC upgrade to the Donghia Suite
Award stay: no
BRG stay: no
SNAs redeemed: yes
Comments: Unbelievable upgrade to the Donghia Suite. Corner suite with views across the Grand Canal. Modern decor, with a sound system that included a turntable and plenty of records to occupy us after dinner. Thank you Carlotta at the front desk for being so generous with us!
Property: Le Dohkan's Paris
Date(s): 2 nights November 2016
Room booked: cheapest
Room received: Executive room
Award stay: no
BRG stay: yes
SNAs redeemed: no
Comments: Another nice stay at this property. We love the authentic feel and residential location.
Property: Le Meridien Etoile Paris
Date(s): 7 nights November 2016
Room booked: cheapest
Room received: Club Room
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Very nice stay in this newly renovated property. Yes it is big and not very well located, but it worked fine for us and our teenage boys. Uber was the factor in getting around. Club was nice, and never crowded. The food offerings at breakfast were adequate, and we only went once in the evening and it was very basic.
Date(s): 1 night November 2016
Room booked: cheapest
Room received: View Room
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Decent stay. I can't imagine what it was like prior to the renovation.
Property: Gritti Palace Venice
Date(s): 4 nights November 2016
Room booked: cheapest
Room received: FANTASTIC upgrade to the Donghia Suite
Award stay: no
BRG stay: no
SNAs redeemed: yes
Comments: Unbelievable upgrade to the Donghia Suite. Corner suite with views across the Grand Canal. Modern decor, with a sound system that included a turntable and plenty of records to occupy us after dinner. Thank you Carlotta at the front desk for being so generous with us!
Property: Le Dohkan's Paris
Date(s): 2 nights November 2016
Room booked: cheapest
Room received: Executive room
Award stay: no
BRG stay: yes
SNAs redeemed: no
Comments: Another nice stay at this property. We love the authentic feel and residential location.
Property: Le Meridien Etoile Paris
Date(s): 7 nights November 2016
Room booked: cheapest
Room received: Club Room
Award stay: no
BRG stay: no
SNAs redeemed: no
Comments: Very nice stay in this newly renovated property. Yes it is big and not very well located, but it worked fine for us and our teenage boys. Uber was the factor in getting around. Club was nice, and never crowded. The food offerings at breakfast were adequate, and we only went once in the evening and it was very basic.
Last edited by sonomawine; Nov 29, 2016 at 8:04 am
Nov 28, 2016, 12:49 am
#375
Join Date: Nov 2016
Posts: 1
Property: W Amsterdam
Date(s):November 26th-27th
Room booked:Marvelous Suite Exchange
Room received: Extreme WOW suite Bank
Award stay: No
BRG stay: NO
SNAs redeemed: NO
Comments: This was the stay that was needed to reach platinum status. I was told at
check in that they normally aren't allowed to upgrade to WOW or E-WOW
suites but that they had made an exception.
Date(s):November 26th-27th
Room booked:Marvelous Suite Exchange
Room received: Extreme WOW suite Bank
Award stay: No
BRG stay: NO
SNAs redeemed: NO
Comments: This was the stay that was needed to reach platinum status. I was told at
check in that they normally aren't allowed to upgrade to WOW or E-WOW
suites but that they had made an exception.