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10 Nov 2014 : Select Member Exclusive Email offer

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Old Nov 10, 2014, 8:27 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: hhoope01
Here is the link if you want to enter your SPG number and see if you've received an offer:

As of Nov 10 2014:
https://www.spgpromos.com/SelectMemberExclusive4/

As of Nov 24 2014:
https://www.spgpromos.com/SelectMemberExclusive5/

As of Feb 15 2015:
https://www.spgpromos.com/SelectMemberExclusive6/

NOTE: Promo website says: "This member exclusive bonus is not available to everyone" or "Your bonus awaits. We don’t make this offer to just anyone. Please enter your SPG member number to access your bonus."

List of Offers Received:

"I got Nothing"
- Unfortunately, you're not eligible for this promotion (LTP, 50 stays, 140 nights)
- (Platinum, LTG, 60 stays, 76 nights)
- (Platinum, LTG, 29 stays 76 nights)
- (Platinum, LTG, 20 stays, 52 nights)
- (Platinum, 27 stays, 52 nights)

"1k points per stay up to 3 stays"
- (Platinum, 11 stays, 27 nights)

"2k points per 2 stays up to 6 stays"
- (Platinum, 20 stays, 77 nights)
- (Gold, 1 stay, 1 night)

"3k points per 3 stays up to 9 stays"
- (Platinum, 30 stays, 40 nights)

"5k points per 5 stays up to 15 stays"
- (Platinum, 33 stays, 43 nights)

"1 free night per 2 stays up to 2 free nights"
- (Gold, 10 stays, 10 nights)

"25% off an award stay after 6 stays"
- (Plat 31 stays 53 nights)
- (Plat 23 stays 56 nights) "got offer via email the day after I re-qualified for platinum"
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10 Nov 2014 : Select Member Exclusive Email offer

 
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Old Feb 12, 2015, 4:04 am
  #241  
 
Join Date: Jul 2009
Posts: 612
Originally Posted by DC777Fan
I got the "25% off an award stay after 6 stays" offer. How soon does it need to be redeemed and are there both "book by" dates and "travel by" dates or just one or the other?
Mine showed up under "My Earned Awards" . The eligible stay dates say 10/31/2014 to 12/31/2015. The book by date is 12/31/2015.
illico is offline  
Old Feb 12, 2015, 10:17 am
  #242  
 
Join Date: May 2013
Location: SIN
Programs: SPG Plat
Posts: 14
Hi everyone, I was lucky enough to have the chance to earn 2 Free Nights last year and just tried to redeem one of those nights.

However the operator told me that it would not be possible as "standard" rooms were not available. However on the hotel website, the lowest tier rooms are still available. I was wondering why I am not able to redeem my award in such a scenario.

Is there a maximum number of rooms a hotel can give out on an award? Also, it is actually possible to redeem using only points right now, instead of using the award night.

Appreciate if someone could enlighten me please.
zjunyuan is offline  
Old Feb 12, 2015, 10:23 am
  #243  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by zjunyuan
...Appreciate if someone could enlighten me please.
My apologies for the inconvenience, but I'd be glad to look into this. However, I will need several items to do so:

Your SPG account number.
The name/city of the hotel.
The dates you are checking.

You can send this via PM here at Flyertalk or to the email address below.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Feb 12, 2015, 11:39 am
  #244  
 
Join Date: Sep 2014
Location: ATL
Programs: Leisure Traveler: Delta DM, Starwood PM50, Global Entry, NEXUS, CLEAR
Posts: 163
Earned 2 free night awards through this promo back in December and I'm about to book them. Anyone know if the Free Night Awards earned through this promo count as an eligible Stay and Night towards status?
droidcore is offline  
Old Feb 13, 2015, 1:32 pm
  #245  
FlyerTalk Evangelist
 
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,680
Originally Posted by megalab
My "3,000 points for 3 stays" bonus posted 3 days after the 3rd stay, 2 days after the stay posted. Appreciate the prompt service.
similar experience here....my 6k points for 6 stays posted 4 days after my 6th stay....
Keyser is online now  
Old Feb 15, 2015, 10:01 am
  #246  
uxb
 
Join Date: Jan 2008
Location: JFK, DCA, BUR, YVR
Programs: AC, AS, BA, DL, HH (D), MR (T/LTP), UA (*S), UScAAre (PLT/1,87MM), WN
Posts: 5,207
Apparently, there's an:

https://www.spgpromos.com/selectmemberexclusive6

Sadly, I'm still ineligible, so
uxb is offline  
Old Feb 15, 2015, 4:48 pm
  #247  
Original Poster
 
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Originally Posted by uxb
Apparently, there's an:

https://www.spgpromos.com/selectmemberexclusive6

Sadly, I'm still ineligible, so
Not eligible as well.
lcpteck is offline  
Old Apr 5, 2015, 3:37 pm
  #248  
 
Join Date: Jan 2008
Location: SF Bay Area
Programs: UA 1K MM, Marriott Life Plat, various others of little note
Posts: 2,763
So I earned the 25% off redemption one, and it shows up on my account. I called the platinum line to book it and they have no idea what I'm talking about. Whom should I call? Also, anybody know if I can use it for a redemption I booked earlier this year? I should have used it when I booked it but forgot and now the hotel has not award availability.
Boghopper is offline  
Old Apr 5, 2015, 9:33 pm
  #249  
Original Poster
 
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,819
Originally Posted by Boghopper
So I earned the 25% off redemption one, and it shows up on my account. I called the platinum line to book it and they have no idea what I'm talking about. Whom should I call? Also, anybody know if I can use it for a redemption I booked earlier this year? I should have used it when I booked it but forgot and now the hotel has not award availability.
Strange, they should have looked at your account details and see what awards you have earned.

I suggest to call again.
lcpteck is offline  
Old Apr 21, 2015, 8:01 pm
  #250  
 
Join Date: Oct 2009
Location: YXU / YUL
Programs: AA LT Gold, Aeroplan, Marriott Titanium (LT Platinum), HH Diamond
Posts: 407
I have a question about the 25% off award redemption. Does anyone know if this can be combined with the fifth night free award? The T&Cs for the promotion are somewhat vague and I'm wondering if anyone has had any experience with booking this reward.
yule_boy is offline  
Old Apr 21, 2015, 8:39 pm
  #251  
 
Join Date: Nov 2010
Location: KSA
Programs: Marriott AMB, Skywards Gold
Posts: 3,737
Originally Posted by yule_boy
I have a question about the 25% off award redemption. Does anyone know if this can be combined with the fifth night free award? The T&Cs for the promotion are somewhat vague and I'm wondering if anyone has had any experience with booking this reward.
In the past, you can always combine it with the fifth night free. Not sure about this one.
LovetoTravel83 is offline  
Old Apr 21, 2015, 10:21 pm
  #252  
Company Representative - Starwood
 
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
Originally Posted by yule_boy
I have a question about the 25% off award redemption. Does anyone know if this can be combined with the fifth night free award? The T&Cs for the promotion are somewhat vague and I'm wondering if anyone has had any experience with booking this reward.
Hi yule_boy,

My apologies for the wrong information.

The 25% off award redemption can NOT be combined with the fifth night free award.

Best Regards,

Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]

Last edited by Starwood Lurker III; May 29, 2015 at 9:13 pm Reason: Corrected information.
Starwood Lurker III is offline  
Old Apr 22, 2015, 8:56 am
  #253  
 
Join Date: Oct 2009
Location: YXU / YUL
Programs: AA LT Gold, Aeroplan, Marriott Titanium (LT Platinum), HH Diamond
Posts: 407
Originally Posted by Starwood Lurker III
Hi yule_boy,

The 25% off award redemption can be combined with the fifth night free award.

Best Regards,

Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Thanks Christina. I made a reservation but there seemed to be an issue with the computer system and it wouldn't let them combine the 25% off and the fifth night free in one reservation. The agent I spoke with tried a number of ways to make it work and eventually spoke to a supervisor and was told they can't be used together. Do you have any suggestions?
yule_boy is offline  
Old Apr 22, 2015, 10:03 am
  #254  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by yule_boy
...Do you have any suggestions?
My apologies for the inconvenience, but you might want to send us your SPG account number so we can look into this further.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide

[email protected]
Starwood Lurker is offline  
Old Apr 23, 2015, 3:27 am
  #255  
 
Join Date: Feb 2001
Location: Wesseling, NRW, Germany
Programs: UA *S , MR LT Titanium, HH Diamond, Hertz PC
Posts: 3,940
I also have a question about the 25% off award redemption...is there a cap on the number of nights that can be booked using this discount? Also, is my assumption correct that I cannot reserve more than one room per reservation when using Starpoints, thus I cannot use this award to cover two rooms at the same property during the exact same dates, correct?

Greetings - Dirk
djohannw is offline  


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