$200 Check from SPG Amex
Oct 3, 2014, 2:41 pm
#1
Original Poster
Join Date: Jan 2005
Posts: 930
$200 Check from SPG Amex
Just received a check for $200 saying that they had failed to credit my account with the proper amount of starpoints. Seems kind of strange. Has anyone ever received something like this before?
Oct 3, 2014, 2:47 pm
#2
Join Date: Dec 2002
Location: Austin, TX, USA
Posts: 283
I just received the exact same thing with a similar cryptic message.
Does anyone know what this is for? Do we know how they valued the points (as I would like prefer 20k starpoints over $200 if that is indeed the amount).
Does anyone know what this is for? Do we know how they valued the points (as I would like prefer 20k starpoints over $200 if that is indeed the amount).
Oct 3, 2014, 4:13 pm
#3
Join Date: Oct 2006
Location: BUF
Programs: SPG Plt, HHonors Gold, UA Gold, PC Plat, Marriott Gold
Posts: 880
So did my mother (I manage her account). Very odd, because I am 100 percent sure ever point posted...
Oct 3, 2014, 4:55 pm
#4
Join Date: Jul 2006
Location: Western North Carolina
Programs: HH Diamond,Ambassador Club,Delta FF,USAIR FF
Posts: 237
We also received $200 as well today - really wish they had provided more details.
Oct 3, 2014, 5:39 pm
#5
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
ditto
just got mine today for the "delay". i don't really remember a delay, but I'm pretty sure I've gotten all my points, so they aren't necessarily mutually exclusive.
Also, I'm assuming the is for a Business card I opened about 6 months ago, vs. the Personal card I've had opened for a few years now-- unless this isn't bonus related, but I don't really put a lot of spend in the Personal so it would be pretty darn generous of them to give me $200
Also, I'm assuming the is for a Business card I opened about 6 months ago, vs. the Personal card I've had opened for a few years now-- unless this isn't bonus related, but I don't really put a lot of spend in the Personal so it would be pretty darn generous of them to give me $200
Oct 3, 2014, 5:43 pm
#6
Join Date: Jan 2000
Location: fort worth, texas
Posts: 946
language
"reimbursement for the value of the Starwood Starpoints that we were unable to apply to your account at the time you earned them"
So, actually to me it's unclear now if this was for a simple delay, or they think they didn't post at all. This is truly weird.
So, actually to me it's unclear now if this was for a simple delay, or they think they didn't post at all. This is truly weird.
Oct 3, 2014, 6:03 pm
#7
Join Date: Feb 2002
Location: Fort Worth tx
Programs: Lifetime AA Platinum
Posts: 154
$600
Another thing that is unusual about this is that all the reported amounts are in hundred dollar increments. if they were reimbursing for Starpoints wouldn't they likely would be in various odd amounts? We cancelled my wife's Starwood card at least 5 - 8 years ago. Anyway, we'll cash her $600 check tomorrow.
Last edited by dfwdal; Oct 3, 2014 at 9:18 pm
Oct 4, 2014, 1:36 am
#8
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
I would not cash any check that I did not know why I received it.
Often there is a catch - "cash this check and you're forever enrolled in the Jelly of the Month Club" or something equally awful (seriously, often some type of insurance or roadside assistance or warranty program).
Does everything about these checks scream authentic SPG Amex?
And why send you cash, why not just give the elusive points?
Often there is a catch - "cash this check and you're forever enrolled in the Jelly of the Month Club" or something equally awful (seriously, often some type of insurance or roadside assistance or warranty program).
Does everything about these checks scream authentic SPG Amex?
And why send you cash, why not just give the elusive points?
Oct 4, 2014, 7:58 am
#9
Join Date: Feb 2005
Location: ATL
Programs: DL Spam; SPG Gold; other randoms
Posts: 198
I received a $200 check yesterday as well. I genuinely have no idea why--I don't recall missing out on any bonuses. @Eujeanie--the check looks completely legit--drawn off JPMorgan Chase Bank. There aren't any "weasel words" anywhere that would lead anyone to think that cashing it enters one into a contract of any sort. In fact, the letter states "You don't need to take any further action before using this check."
Weird--but I'm inclined to take it at face value (which is $200!)
Weird--but I'm inclined to take it at face value (which is $200!)
Oct 4, 2014, 8:26 am
#10
Join Date: Aug 2008
Location: Texas
Programs: AA Exec Plat, Starwood Platinum
Posts: 244
Compensation
Who do i contact for compensation as i didn't get a check? 
Oct 4, 2014, 9:29 am
#11
Join Date: Jan 2005
Location: OAK
Programs: AS MVPG 100k
Posts: 3,756
My wife got one ($200) earlier in the week. I checked her account and there are no missing points, and no obvious delays.
Oct 4, 2014, 11:23 am
#12
Join Date: Apr 2004
Programs: Starwoods/ Marriott Life Time Platinum, Hilton-Diamond, and HP
Posts: 823
I received a $200 check yesterday as well. I genuinely have no idea why--I don't recall missing out on any bonuses. @Eujeanie--the check looks completely legit--drawn off JPMorgan Chase Bank. There aren't any "weasel words" anywhere that would lead anyone to think that cashing it enters one into a contract of any sort. In fact, the letter states "You don't need to take any further action before using this check."
Weird--but I'm inclined to take it at face value (which is $200!)
Weird--but I'm inclined to take it at face value (which is $200!)
Oct 4, 2014, 12:27 pm
#13
Join Date: Nov 2006
Location: Tulsa, OK
Programs: HHonors Diamond, SPG Gold
Posts: 306
I also received a $200. check. I checked my last 12 months amex Starwood statements - all posted correctly. gift horse, mouth.
Oct 4, 2014, 1:31 pm
#14
Join Date: Nov 2011
Location: California
Posts: 2,731
Sounds like the sort of thing you might get as settlement for a class-action suit. However, if there was such a case being pursued, you all would have been notified at some point. Plus, I can't believe anything like that related to AmEx AND SPG it wouldn't have been discussed somewhere on FT.
Oct 4, 2014, 1:40 pm
#15
Join Date: May 2009
Location: EUG
Programs: AS MVP, AA MM, HH Diamond, MR Gold
Posts: 8,220
And why send a check? Why not a statement credit?
Not that I don't hope I get one, too, but still sounds fishy to me.
Not that I don't hope I get one, too, but still sounds fishy to me.