Dec 31, 2014, 10:04 am
Discussion: 10 Suite Night Awards (SNAs) for Plats with 50 nights in calendar year
Jan 8, 2013, 10:29 am
#1021
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
2. Do the SNAs have to be entirely used before expiry (i.e. the hotel check-out date must be prior to expiry)...
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Jan 8, 2013, 2:35 pm
#1022
Join Date: Nov 2002
Location: Ellicott City, MD USA
Programs: SPG Plat and that is that!
Posts: 253
I apologize if answered - but in what order/priority are the SNA's filled, or in other words, I have a reservation booked for August already, for which I will likely want to use SNA's. Is there any reason to request now, or wait in case I want to use them elsewhere? Will I be "first in line" if I request 8 months out?
Jan 8, 2013, 2:35 pm
#1023
Join Date: Jun 2007
Location: europe
Programs: EX²-*wood platinum, EX-hyatt diamond, sixt platinum, hilton silver, leaders club, esselunga verde...
Posts: 2,048
Right now tried to upgrade a 4 nights stay at the Le Meridien Beach Plazza Monaco, but wasn't able even though I have still 13 SNAs and the upgrade posibility was shown...
Jan 8, 2013, 3:22 pm
#1024
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Of course, if you really did not want to use SNA's for this reservation, let me know and I'll cancel them for you.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Jan 8, 2013, 3:23 pm
#1025
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
I apologize if answered - but in what order/priority are the SNA's filled, or in other words, I have a reservation booked for August already, for which I will likely want to use SNA's. Is there any reason to request now, or wait in case I want to use them elsewhere? Will I be "first in line" if I request 8 months out?
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Jan 8, 2013, 4:04 pm
#1026
Join Date: Jun 2007
Location: europe
Programs: EX²-*wood platinum, EX-hyatt diamond, sixt platinum, hilton silver, leaders club, esselunga verde...
Posts: 2,048
It allowed me to do it for you. Not sure why it could not be done online, but you can ask someone at the call center via phone or chat to do try this if it happens again.
Of course, if you really did not want to use SNA's for this reservation, let me know and I'll cancel them for you.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Of course, if you really did not want to use SNA's for this reservation, let me know and I'll cancel them for you.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Jan 8, 2013, 4:17 pm
#1027
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Jan 8, 2013, 4:27 pm
#1028
Join Date: Jun 2007
Location: europe
Programs: EX²-*wood platinum, EX-hyatt diamond, sixt platinum, hilton silver, leaders club, esselunga verde...
Posts: 2,048
Okay. I will drop the other suite type choice, then.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
I have to submit you a big thank you from my girlfriend...
Jan 8, 2013, 7:03 pm
#1029
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,417
Upgrades over and above the room category booked no matter what room type booked (usually) is the clincher for me. So book a suite, get a better suite. Add to this the free mini bar and decent accrual rate on North America IC's plus points good bonuses makes it a lot better I think. The free minibar can be a great benefit too depending on property.
My upgrades with IC are generally far better than those with Starwood and much more dependable. On leisure trips I almost always want a suite and I can guarantee this with IC by booking an appropriate room category to be upgraded from or just booking a suite and knowing I will get a better one. Very rarely have I ever been upgraded from a suite booking with Starwood (I know it is not part of the programme) but this means I get pretty much zero benefit as a Plat booking a suite with SPG. This is why IC works for me so well and why they get high value stays rather than higher volume cheaper stays from me.
I have had 4 upgrades to tne Presidential Suite with IC in my 2 years as RA zero with Starwood in 7 years as a Plat.
My upgrades with IC are generally far better than those with Starwood and much more dependable. On leisure trips I almost always want a suite and I can guarantee this with IC by booking an appropriate room category to be upgraded from or just booking a suite and knowing I will get a better one. Very rarely have I ever been upgraded from a suite booking with Starwood (I know it is not part of the programme) but this means I get pretty much zero benefit as a Plat booking a suite with SPG. This is why IC works for me so well and why they get high value stays rather than higher volume cheaper stays from me.
I have had 4 upgrades to tne Presidential Suite with IC in my 2 years as RA zero with Starwood in 7 years as a Plat.
Jan 9, 2013, 3:11 pm
#1030
Join Date: Jun 2003
Location: columbus,ohio, USA
Posts: 103
Anyone with experience using a SNA to get a PREMIUM OWB upgrade from a
DELUXE OWB at the St Regis Bora Bora ??.....
and if so will they let you know more than 5 days
before ??
tia
DELUXE OWB at the St Regis Bora Bora ??.....
and if so will they let you know more than 5 days
before ??
tia
Jan 11, 2013, 9:16 am
#1031
Join Date: Jun 2008
Posts: 17
As a Platinum booking 2 rooms, is it possible to use the Suite Night Award on one room and have the standard Platinum upgrade be applied to the other room that I did not use the Suite Night Award on?
Jan 11, 2013, 9:38 am
#1032
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Jan 11, 2013, 9:49 am
#1033
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,682
8 more reservations this month & 7 of them won't allow me to use suite nights....the 8th being an airport hotel where i don't care whether i get a suite or not....sucks....
Jan 11, 2013, 10:41 am
#1034
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,773
Actually I've had two above and beyond upgrades from a suite to a much better suite during the last three months. At one hotel, which was close to sold out, I reserved a regular one bedroom suite (I would assume that this was their standard suite but I don't know) at an expensive AAA rate and was given a two-bedroom deluxe (corner with large balconies) suite with a nice view from the top floor. (I don't know whether this is the property's best suite, but it seems to be the highest category that can be booked on line.) At the other property, I used a SNA and was immediately confirmed into the highest category suite (a very nice one) that can be selected for a SNA but was upgraded into a larger and better suite with a huge and attractive foyer, a dining area, and an office. It was fun and a very nice surprise at check in.
However with IC I can pretty much depend on a minimum 1 category upgrade and often 2 categories or more, regardless what room type I book.
That is a pretty fundamental difference.
Jan 11, 2013, 4:54 pm
#1035
Join Date: Jan 2008
Location: SF Bay Area
Programs: UA 1K MM, Marriott Life Plat, various others of little note
Posts: 2,763
You would have to apply it to the room reservation that you do not intend to occupy, but yes, as long as you will be staying as well, this is possible as long as both rooms are on their own reservation.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]