Dec 31, 2014, 10:04 am
Discussion: 10 Suite Night Awards (SNAs) for Plats with 50 nights in calendar year
Apr 10, 2012, 6:19 am
#496
Join Date: Mar 2007
Posts: 3,990
LOL, maybe this will help us find out if all those posters who claimed to be just '1 or 2' nights short really were! 
Cheers,
Cheers,
Apr 10, 2012, 6:27 am
#497
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,757
Very pleasant surprise...received at 8:50pm tonight
This year, we introduced exciting new benefits, like Suite Night Awards™, to give SPG® members more choice than ever. Platinum members with 50 eligible nights in a calendar year now receive 10 Suite Night Awards to confirm an upgrade to a suite or premium room. You came so close to achieving that milestone in 2011 — within two nights, in fact — that we simply couldn't let it go unrecognized. So we're awarding you with five Suite Night Awards to thank you for all the time you spent with us last year. It's a great way for you to try out one of our favorite new member benefits.
Your Suite Night Awards will be in your account as of April 10 and can be redeemed through December 31, 2013.
This year, we introduced exciting new benefits, like Suite Night Awards™, to give SPG® members more choice than ever. Platinum members with 50 eligible nights in a calendar year now receive 10 Suite Night Awards to confirm an upgrade to a suite or premium room. You came so close to achieving that milestone in 2011 — within two nights, in fact — that we simply couldn't let it go unrecognized. So we're awarding you with five Suite Night Awards to thank you for all the time you spent with us last year. It's a great way for you to try out one of our favorite new member benefits.
Your Suite Night Awards will be in your account as of April 10 and can be redeemed through December 31, 2013.
Apr 10, 2012, 6:45 am
#498
FlyerTalk Evangelist
Join Date: May 2003
Location: AA Plat / UA NOTHING / Alaska 75K / Hyatt Diamond / SPG LT Plat / Marriott Gold / Priority Club Plat / Hertz Pres
Posts: 24,710
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9330; en-US) AppleWebKit/534.8+ (KHTML, like Gecko) Version/6.0.0.706 Mobile Safari/534.8+)
Exactly my thoughts. Wait til all the folks 3 or 4 nights short hear about this....
Originally Posted by Flews
LOL, maybe this will help us find out if all those posters who claimed to be just '1 or 2' nights short really were!
Cheers,
Cheers,
Apr 10, 2012, 6:45 am
#499
Join Date: Dec 2009
Location: NYC
Programs: DL DM, SPG Plat
Posts: 270
yeah, class move. Good to know there's some flexibility at the top when it comes to these things.
Apr 10, 2012, 7:28 am
#500
Join Date: Jun 2011
Location: USA
Programs: SPG Plat, etc.
Posts: 190
Was 2nts Short...
SPG Has Suite News for You
This year, we introduced exciting new benefits, like Suite Night Awards™, to give SPG® members more choice than ever. Platinum members with 50 eligible nights in a calendar year now receive 10 Suite Night Awards to confirm an upgrade to a suite or premium room. You came so close to achieving that milestone in 2011 — within two nights, in fact — that we simply couldn't let it go unrecognized. So we're awarding you with five Suite Night Awards to thank you for all the time you spent with us last year. It's a great way for you to try out one of our favorite new member benefits.
Your Suite Night Awards will be in your account as of April 10 and can be redeemed through December 31, 2013. For details on all the new SPG benefits, including Suite Night Awards, visit spg.com/morepower.
As a reminder, each Suite Night Award allows you a one-night room upgrade to a suite or premium room. You can apply your Awards during regular paid stays, Free Night Award stays and/or Cash & Points stays. Check out the FAQs and information below for details on how Suite Night Awards work.
Enjoy your Awards — and put them to good use when it matters most.
Apr 10, 2012, 8:12 pm
#501
Join Date: Jun 2003
Location: YVR
Programs: AC E75, SPG Plat, HH peon-by-choice (ex Gold)
Posts: 8,090
Apr 18, 2012, 4:58 am
#502
Join Date: Apr 2011
Programs: SPG Platinum, Delta silver medallion
Posts: 19
Suite night award, is this a joke?
I have a stay coming up in three days and I applied the suite night award certificate to my reservation couple of months back. SPG website shows all kind of suites available, never upgraded, so called the hotel to follow up on my award and reservation disk asked me to pay extra 250 dollars a night to confirm the upgrade.
I thought suite night award guarantee you a suite, if available within 5 days of check in time. If it's not the case then this award is a total joke.
I thought suite night award guarantee you a suite, if available within 5 days of check in time. If it's not the case then this award is a total joke.
Apr 18, 2012, 5:42 am
#503
Join Date: Nov 2008
Programs: SPG-Plat, Hilton-Diamond, Club Carlson-Silver, Cathay-Diamond, Virgin-Gold
Posts: 2,183
It depends if the suite type available is the standard suite that is allocated to the Suite Night Awards. Check with Plat Concierge which suite type it is for this hotel and if it is showing available ask why it has not been allocated. It could be the suites available are all higher cat than the ones used for Suite Nights!
Apr 18, 2012, 6:08 am
#504
Join Date: Oct 2005
Location: United Arab Emirates & Arizona, USA
Programs: UA MM/1P, EK Au, QR, TK, Marriott Life Ti, Hilton Dia, IC Dia, Hyatt Glob, Accor Pt, Shangri-La
Posts: 4,526
I just had my first experience with this and it was rather underwhelming. I booked the lowest refundable rate at the St. Regis Osaka and applied the suite night award. My upgrade was to a "Grande deluxe room with a skyline view." This was my first time at the hotel, so I am not sure what the lower category of room would have been, but the room didn't feel like much of an upgrade.
The room and hotel were fine, don't get me wrong, but it seemed like a standard room and, as the hotel occupies the upper floors of a skyscraper, I wonder what room wouldn't have a "skyline view"?
The room and hotel were fine, don't get me wrong, but it seemed like a standard room and, as the hotel occupies the upper floors of a skyscraper, I wonder what room wouldn't have a "skyline view"?
Apr 18, 2012, 6:19 am
#505
Join Date: Feb 2012
Location: GVA
Programs: BA Silver (OW Sapphire), A3 Gold (*G), Bonvoy LTTE, HHonors Diamond, LeClubAccor Silver, UA Silver
Posts: 1,778
I just had my first experience with this and it was rather underwhelming. I booked the lowest refundable rate at the St. Regis Osaka and applied the suite night award. My upgrade was to a "Grande deluxe room with a skyline view." This was my first time at the hotel, so I am not sure what the lower category of room would have been, but the room didn't feel like much of an upgrade.
The room and hotel were fine, don't get me wrong, but it seemed like a standard room and, as the hotel occupies the upper floors of a skyscraper, I wonder what room wouldn't have a "skyline view"?
The room and hotel were fine, don't get me wrong, but it seemed like a standard room and, as the hotel occupies the upper floors of a skyscraper, I wonder what room wouldn't have a "skyline view"?
Apr 18, 2012, 7:02 am
#506
Join Date: Feb 2010
Programs: MR-Amb, Hyatt-Globalist, AA-EXP
Posts: 1,744
I just had my first experience with this and it was rather underwhelming. I booked the lowest refundable rate at the St. Regis Osaka and applied the suite night award. My upgrade was to a "Grande deluxe room with a skyline view." This was my first time at the hotel, so I am not sure what the lower category of room would have been, but the room didn't feel like much of an upgrade.
The room and hotel were fine, don't get me wrong, but it seemed like a standard room and, as the hotel occupies the upper floors of a skyscraper, I wonder what room wouldn't have a "skyline view"?
The room and hotel were fine, don't get me wrong, but it seemed like a standard room and, as the hotel occupies the upper floors of a skyscraper, I wonder what room wouldn't have a "skyline view"?
Apr 18, 2012, 8:41 am
#507
Join Date: Apr 2011
Programs: SPG Platinum, Delta silver medallion
Posts: 19
Thanks for the replies. Here is my 2 cent experience with the platinum desk. They can't modify anything to the award and it is weight as much as the request that I would be added on my file when I book a room. I have request an upgrade within the pool of suites that W new Orleans offer and all are available for all my dates but still upgrade is pending. Will keep you updated but I'm underwhelmed with this award!
Apr 18, 2012, 9:00 am
#508
Join Date: Jun 2011
Programs: SPG Plat US G Delta G
Posts: 166
Thanks for the replies. Here is my 2 cent experience with the platinum desk. They can't modify anything to the award and it is weight as much as the request that I would be added on my file when I book a room. I have request an upgrade within the pool of suites that W new Orleans offer and all are available for all my dates but still upgrade is pending. Will keep you updated but I'm underwhelmed with this award!
Apr 18, 2012, 10:16 am
#509
Join Date: Oct 2005
Location: United Arab Emirates & Arizona, USA
Programs: UA MM/1P, EK Au, QR, TK, Marriott Life Ti, Hilton Dia, IC Dia, Hyatt Glob, Accor Pt, Shangri-La
Posts: 4,526
The "suite night award" moniker is a misnomer.
Apr 18, 2012, 12:00 pm
#510
Join Date: Dec 2004
Location: MKE
Programs: Hyatt Globalist, AA Plat Pro, MR LTP, others from cards
Posts: 890
For comparison, Hyatt's suite upgrades (5 stays a year of up to 7 nights each, not applicable to awards) can be confirmed at the time of booking. Hotels differ in terms of what they give you. I had a huge suite at the Grand Hyatt in DC, and large suites at the Hyatt Bellevue in Philadelphia. One time I was told at booking it would be for a larger class of suite, but finished up in a smaller one (800 square feet vs. 550) because the hotel was sold out for Thanksgiving. However they kept me in a true suite. On the other hand, the Hyatt Regency Chicago tends to upgrade to a junior suite that's a double size room with a sofa but no separate sleeping area. I had the same upgrade without using the cert.
I'd assumed the SPG certs would be similar, in assuring you get something called a suite even if in reality it might be more of an extra large or L shaped room that a true suite. Shocked to find out they don't, but maybe this will be fixed as the new benefit settles down.
I'd assumed the SPG certs would be similar, in assuring you get something called a suite even if in reality it might be more of an extra large or L shaped room that a true suite. Shocked to find out they don't, but maybe this will be fixed as the new benefit settles down.