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Old Feb 10, 2008 | 6:27 am
  #1  
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Lounge Access on Code Share

I was checking in last week on a LX flight operated by LY out of TLV.

I am AC Elite.

Normally at TLV when checking in with LX or LH directly, passengers are given a voucher for access to a lounge shared by Diners and other airlines.

Since it's operated by LY, I was checking in with them. I wasn't sure if I was supposed to go to the LY lounge or the shared lounge, so I asked them. The staff asked me if I had status with LY, which I don't. They said that without LY status, I was not entitled to anything from them and they wouldn't give me access to the LY lounge and knew nothing about any vouchers for the other lounge.

Is this normal? I bought a ticket from LX. Why should the fact that LY is the carrier matter?
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Old Feb 10, 2008 | 8:09 am
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Originally Posted by sartech
Is this normal? I bought a ticket from LX. Why should the fact that LY is the carrier matter?
Erm ... because it's an LY flight?

cheers,

Henry
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Old Feb 10, 2008 | 9:08 am
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Originally Posted by henry999
Erm ... because it's an LY flight?
I would have expected that code share agreements include provisions for accommodating each carrier's respective status members. Is this not the case?

Steve
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Old Feb 10, 2008 | 9:32 am
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Originally Posted by sartech
I would have expected that code share agreements include provisions for accommodating each carrier's respective status members. Is this not the case?

Steve
It is pretty much on a case-by-case basis, with the dominant trend being against mutual accommodation of elites outside intra-alliance codeshares.
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Old Feb 10, 2008 | 9:44 am
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In most cases, benefits are defined by the operator of the flight. The codeshare status rarely makes any difference.
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Old Feb 10, 2008 | 9:56 am
  #6  
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Originally Posted by sartech
I would have expected that code share agreements include provisions for accommodating each carrier's respective status members. Is this not the case?
Codeshare agreements usually contain provisions for lounge access for premium cabin class PAX only.
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Old Feb 10, 2008 | 10:46 am
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Disappointing, but good to know. Thanks.
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Old Feb 10, 2008 | 11:43 am
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Originally Posted by sartech
Disappointing, but good to know. Thanks.
Speaking of potential disappointments, the flight in question can only be credited to LX's own FFP (i.e. it can't be credited to Aeroplan).
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