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Lounge Access on Code Share
I was checking in last week on a LX flight operated by LY out of TLV.
I am AC Elite. Normally at TLV when checking in with LX or LH directly, passengers are given a voucher for access to a lounge shared by Diners and other airlines. Since it's operated by LY, I was checking in with them. I wasn't sure if I was supposed to go to the LY lounge or the shared lounge, so I asked them. The staff asked me if I had status with LY, which I don't. They said that without LY status, I was not entitled to anything from them and they wouldn't give me access to the LY lounge and knew nothing about any vouchers for the other lounge. Is this normal? I bought a ticket from LX. Why should the fact that LY is the carrier matter? |
Originally Posted by sartech
(Post 9225133)
Is this normal? I bought a ticket from LX. Why should the fact that LY is the carrier matter?
cheers, Henry |
Originally Posted by henry999
(Post 9225383)
Erm ... because it's an LY flight?
Steve |
Originally Posted by sartech
(Post 9225644)
I would have expected that code share agreements include provisions for accommodating each carrier's respective status members. Is this not the case?
Steve |
In most cases, benefits are defined by the operator of the flight. The codeshare status rarely makes any difference.
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Originally Posted by sartech
(Post 9225644)
I would have expected that code share agreements include provisions for accommodating each carrier's respective status members. Is this not the case?
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Disappointing, but good to know. Thanks.
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Originally Posted by sartech
(Post 9226055)
Disappointing, but good to know. Thanks.
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