E-tix and Changing Carrier
#1
Original Poster




Join Date: Jul 2002
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I have RTW and it is E-tix. I am booked NRT-BKK on SQ. Now I want to take TG instead. I called SQ to change to TG flight, but was told (three different agents) that in order to revalidate the E-tix to reflect TG flight, it means the E-tix must be reissued, and thus the fee will be charged.
In the mean time, I also try to deal with TG directly. The same answer was given. Even though RTW is valid for any *A, but in order to switch from SQ to TG, the ticket must be re-issued which involves a fee. (And I had stressed to TG or SQ that no routing change involved, but keeps getting the same answer that the only no fee would be to change the date with same carrier)
Am I missing something? Is this a new rule? I tried to do search here, but could not find similar case.
And yes, one more thing, for E-tix, is it true that no open segment allowed since the E-tix can not be issued with an open segment?
In the mean time, I also try to deal with TG directly. The same answer was given. Even though RTW is valid for any *A, but in order to switch from SQ to TG, the ticket must be re-issued which involves a fee. (And I had stressed to TG or SQ that no routing change involved, but keeps getting the same answer that the only no fee would be to change the date with same carrier)
Am I missing something? Is this a new rule? I tried to do search here, but could not find similar case.
And yes, one more thing, for E-tix, is it true that no open segment allowed since the E-tix can not be issued with an open segment?
#2
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Is the segment in question the first major segment of the trip? If so, it may be an issue because many carriers require that the issuing carriers also be the carrier for the first intercontinental hop.
#3
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Originally Posted by zrs70
Is the segment in question the first major segment of the trip? If so, it may be an issue because many carriers require that the issuing carriers also be the carrier for the first intercontinental hop.
#4




Join Date: Mar 2003
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I assume that by reissuing they mean reiusse it into a paper ticket. The so-called interline e-ticketing has not yet been established for all thinkable reciprocal combinations, not even within alliances. Still a long way to go until 2008, by which date IATA wants to have ALL paper tickets completely abolished.
Regarding the open segment question - that's up to every airline to allow them or not. The rules can be quite complicated, e.g. BA used to allow them only for members of their FF program. Seems not to be the case any more.
Regarding the open segment question - that's up to every airline to allow them or not. The rules can be quite complicated, e.g. BA used to allow them only for members of their FF program. Seems not to be the case any more.
#5
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Originally Posted by jreichel
I assume that by reissuing they mean reiusse it into a paper ticket. The so-called interline e-ticketing has not yet been established for all thinkable reciprocal combinations, not even within alliances.
Perhaps the E-tix reciprocity hasn't been established yet.
#6



Join Date: Jan 2005
Location: Tampere
Posts: 3,346
Originally Posted by CGK
I am booked NRT-BKK on SQ. Now I want to take TG instead. ...no routing change involved...
cheers,
Henry
#7
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Originally Posted by henry999
Sorry, but is there something missing here? Presumably 'NRT-BKK on SQ' would be NRT-sin-BKK, while taking 'TG instead' would mean NRT-BKK direct. So isn't this a routing change?
cheers,
Henry
cheers,
Henry
CGK,
would be interested to see how your e-tix is sorted out. good luck.
#8
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Originally Posted by henry999
Sorry, but is there something missing here? Presumably 'NRT-BKK on SQ' would be NRT-sin-BKK, while taking 'TG instead' would mean NRT-BKK direct. So isn't this a routing change?
cheers,
Henry
cheers,
Henry
Basically, for the route NRT-BKK, I have the options for NH (only 2-class service), UA, SQ, and TG.
Originally Posted by RWY02KTM
Nope, there is a SQ flight NRT-BKK-SIN and v.v
CGK,
would be interested to see how your e-tix is sorted out. good luck.
CGK,
would be interested to see how your e-tix is sorted out. good luck.
I will wait another week, perhaps RTW experts here will give better suggestion.
#9
Join Date: Jul 2006
Location: KUL for work, ZRH home base
Programs: sq solitaire;LH-Sen
Posts: 176
Originally Posted by RWY02KTM
Nope, there is a SQ flight NRT-BKK-SIN and v.v
CGK,
would be interested to see how your e-tix is sorted out. good luck.
CGK,
would be interested to see how your e-tix is sorted out. good luck.
Or try with NH maybe they rebook you - the TG flight has a code share NH flight No.
cheers

