Linking two itineraries
May 18, 2005 | 4:43 pm
#1
Original Poster
FlyerTalk Evangelist
Join Date: Apr 2001
Location: Denver, CO
Programs: UA Silver, Bonvoy Gold, Hyatt Discoverist
Posts: 23,178
Linking two itineraries
For my trip this summer, I have a SK award ticket (ORD-ARN-ORD) and purchased a UA ticket (DEN-ORD-DEN). These transactions were done separately. Is there any way to link these two itineraries together before I arrive at the airport? I'm afraid (from past experiences) that SK in ARN will refuse to interline my bags to DEN because my UA portion is on a separate record locator.
May 19, 2005 | 2:41 am
#3
Join Date: Oct 1999
Location: Sydney NSW Australia
Posts: 2,337
Originally Posted by Kiwi Flyer
Tcikets dont need to be linked to get bags tagged through. Just show the second ticket should be enough.
I'd ring both SK and UA and get the connecting flights added into their own bookings as passive segments - certainly can't hurt.
May 19, 2005 | 12:03 pm
#4
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Location: Denver, CO
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Originally Posted by Al B
In this day and age, it's no longer the "given" it once used to be.
I'd ring both SK and UA and get the connecting flights added into their own bookings as passive segments - certainly can't hurt.
I'd ring both SK and UA and get the connecting flights added into their own bookings as passive segments - certainly can't hurt.
Called SK - can't do it. They cite that since it's on a different reservation system, they can't link them. Argh.
Makes me wonder if the UA CSR actual did it. I'm going to call back and see next week.
May 19, 2005 | 4:31 pm
#6
Join Date: Sep 2002
Location: Travelling the skies over Europe
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Posts: 1,819
Originally Posted by pseudoswede
Called UA - no problem.
Called SK - can't do it. They cite that since it's on a different reservation system, they can't link them. Argh.
Makes me wonder if the UA CSR actual did it. I'm going to call back and see next week.
Called SK - can't do it. They cite that since it's on a different reservation system, they can't link them. Argh.
Makes me wonder if the UA CSR actual did it. I'm going to call back and see next week.
May 20, 2005 | 11:29 pm
#7
Join Date: Dec 2004
Location: Generally PHX
Programs: UA 1K, AA EXP, TG Gold, Starwood Gold, Marriott Gold
Posts: 413
SK in ARN won't do it. UA agents shouldn't be a problem. But guess what, when travelling to the US, you need to get your bags at ORD, walk through customs and then give it back to the connecting carriers. And in ORD, they actually have a nice UA desk, where they can tag your baggage.. without you having to haul it through the train and into another terminal.
Either the SK agents simply dont want to do more work (like typing in the terminal). or the system really won't let them do it. It's some kind of point and click windows system they use for check-in.
I had similiar issue two weeks ago. Though my connecting flight was already visible on the itinerary and I had a print of it. In previous experience, as long as the two airline have interline agreement, it's a trivial matter to add the flight segment for baggage. I have done this quite a few times at different places.
Either the SK agents simply dont want to do more work (like typing in the terminal). or the system really won't let them do it. It's some kind of point and click windows system they use for check-in.
I had similiar issue two weeks ago. Though my connecting flight was already visible on the itinerary and I had a print of it. In previous experience, as long as the two airline have interline agreement, it's a trivial matter to add the flight segment for baggage. I have done this quite a few times at different places.