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AMIGO program and *G not recognized by AirIndia

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AMIGO program and *G not recognized by AirIndia

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Old May 29, 2016, 11:13 am
  #1  
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AMIGO program and *G not recognized by AirIndia

AirIndia website and customer service cannot recognize my AviancaBrasil AMIGO number and agents repeatedly insist AviancaBrasil is not a member of Star Alliance despite me showing them on my phone. Any suggestions on who to contact? I actually want to fly with them and this is absurd.
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Old Jun 3, 2016, 8:43 pm
  #2  
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Air India Head Office
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Old Jun 5, 2016, 2:27 pm
  #3  
 
Join Date: Oct 2010
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Common problem.

Here's a thread with a bunch of *A airlines having trouble with O6 FFNs: Amigo Brazil's O6 Elite Status NOT PROPERLY Recognized by SQ

Looks like *A didn't execute the joining of O6 particularly well.
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Old Jun 17, 2016, 12:16 pm
  #4  
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To update and give credit, I contacted the Star Alliance via email and they worked with Air India IT who changed the website, the problem is fixed! Nice job *A and AI!
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Old Jun 18, 2016, 9:41 am
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Well done! Now we just need the united clubs to accept without a hassle.
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