Lounge access
Jan 5, 2013 | 9:47 am
#1
Original Poster
Join Date: Oct 2011
Posts: 103
Lounge access
I am UA Gold. On United's website I read the following:
United and US Airways Star Alliance Gold members may access any United Club or US Airways Club only when holding a boarding pass for a same-day international Star Alliance member flight. United Star Alliance Gold members may access other Star Alliance member lounges before any departure on a Star Alliance member airline flight.
Does this mean that if I have a domestic ticket on UA say SFO-LAX, I will NOT be allowed to use the UA Club in SFO, but I WILL be allowed to use any other *A lounge such as the SilverKris lounge?
That sounds counterintuitive.
United and US Airways Star Alliance Gold members may access any United Club or US Airways Club only when holding a boarding pass for a same-day international Star Alliance member flight. United Star Alliance Gold members may access other Star Alliance member lounges before any departure on a Star Alliance member airline flight.
Does this mean that if I have a domestic ticket on UA say SFO-LAX, I will NOT be allowed to use the UA Club in SFO, but I WILL be allowed to use any other *A lounge such as the SilverKris lounge?
That sounds counterintuitive.
Jan 5, 2013 | 10:08 am
#2
Join Date: Jan 2013
Location: Houston, TX
Programs: United MileagePlus Gold, Southwest Rapid Rewards
Posts: 2
Lounge access
I called UA MP asking the same question. My Presidential Plus Card was charged $395 for this access but I was thinking Golds got in to domestic access. Apparently not...only when traveling internationally do Gold's get access to the Lounge.
Jan 5, 2013 | 10:10 am
#3
Join Date: Dec 2009
Posts: 131
Lounge access
Complimentary access only with international itenary as *G
You can try accessing their lounge but I doubt if they would allow you on a domestic trip
I personally like kris flyer lounge in Singapore and I never heard that they have one here...good to know!
You can try accessing their lounge but I doubt if they would allow you on a domestic trip
I personally like kris flyer lounge in Singapore and I never heard that they have one here...good to know!
Jan 5, 2013 | 10:36 am
#4
Original Poster
Join Date: Oct 2011
Posts: 103
Even Star Alliance own website says the same thing, as per below. Note how the international flight is only mentioned together with United/US clubs. We now have two sources which to me both quite clearly state that non-UA/US clubs can be accessed with domestic tickets.
http://www.staralliance.com/en/benef...access-policy/
Star Alliance Gold Customers Travelling in Any Class: Customers have access to any Star Alliance member carriers' owned lounges with the Star Alliance Gold logo at the entrance.
http://www.staralliance.com/en/benef...access-policy/
Star Alliance Gold Customers Travelling in Any Class: Customers have access to any Star Alliance member carriers' owned lounges with the Star Alliance Gold logo at the entrance.
- Customer must present proof of Star Alliance Gold level status via a valid frequent flyer program Star Alliance Gold level card or other valid indication of Star Alliance Gold level status
- Customer must also present a boarding pass for travel on a Star Alliance flight departing from the local airport
- Customer is entitled to one guest
- United and US Airways Star Alliance Gold customers may only access the United Clubs and US Airways Clubs within the U.S. when travelling in conjunction with a Star Alliance international flight.
Jan 5, 2013 | 3:55 pm
#6
Join Date: Oct 2004
Programs: LH HON
Posts: 4,043
For example in BKK, at the old airport, they had TG and LH Lounges - i used the LH Lounge frequently, even on Domestic TG flights
Similar in NRT
Jan 5, 2013 | 6:28 pm
#7
FlyerTalk Evangelist
Join Date: Jun 2002
Location: ORD, HKG
Programs: UA*G, AA Emerald, HHonors Diamond, Hyatt globalist
Posts: 10,546
You can however use LH lounge in DTW and IAD with a domestic UA boarding pass though.
Jan 5, 2013 | 6:49 pm
#8
Original Poster
Join Date: Oct 2011
Posts: 103
To make matters even less intuitive, if I was Gold on some other airline than UA/US, such as Aegean, all of sudden I would have access to UA/US Clubs when flying domestically in the US (as per the rules above). So members of their own mileage programs are at a disadvantage!? 
So you're saying it's a rule implemented on a lounge specific basis? Would that be available online somewhere, or you have to call them/show up and see what they say?
That's correct, but for sure SQ had set up a rule not to allow anyone flying UA domestically to use its lounge, as in the past tons of UA flyers flood SQ lounge in SFO with a domestic boarding pass.
You can however use LH lounge in DTW and IAD with a domestic UA boarding pass though.
You can however use LH lounge in DTW and IAD with a domestic UA boarding pass though.
Jan 5, 2013 | 10:25 pm
#9
FlyerTalk Evangelist
Join Date: Feb 2000
Location: Los Angeles
Programs: UA Plat 2MM. DL Plat, AS MVP
Posts: 12,913
To make matters even less intuitive, if I was Gold on some other airline than UA/US, such as Aegean, all of sudden I would have access to UA/US Clubs when flying domestically in the US (as per the rules above). So members of their own mileage programs are at a disadvantage!?
So you're saying it's a rule implemented on a lounge specific basis? Would that be available online somewhere, or you have to call them/show up and see what they say?
So you're saying it's a rule implemented on a lounge specific basis? Would that be available online somewhere, or you have to call them/show up and see what they say?
Jan 6, 2013 | 1:27 am
#10
Senior Moderator, Moderator: Community Buzz and Ambassador: Miles & More (Lufthansa, Austrian, Swiss, and other partners)
Join Date: Jun 2005
Location: 150km from MAN
Programs: LH SEN** HH Diamond
Posts: 30,428
That's correct, but for sure SQ had set up a rule not to allow anyone flying UA domestically to use its lounge, as in the past tons of UA flyers flood SQ lounge in SFO with a domestic boarding pass.
You can however use LH lounge DTW and IAD with a domestic UA boarding pass though.
You can however use LH lounge DTW and IAD with a domestic UA boarding pass though.
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