Double credit to/from/within CA - book by 3/8, fly by 4/4
Apr 4, 2007, 5:03 pm
#61
Join Date: Mar 2003
Location: Roseville, CA
Programs: Lifetime Plat Marriott
Posts: 1,358
I can answer this....
I had a flight booked that met the criteria for this promotion. Unfortunately, I had to change my outbound flight, which gave me a new confirmation number...keeping the original confirmation number for my return flight. I even called SW to ask them if you change any part of your flight will you still get your double credit if you are still w/in the period of time of the promo. She said no.
She was correct. I only got one credit on the outbound, but I actually thought, just maybe, that I would still get two credits on the return flight because that leg had been unchanged. Bummer....didn't get two on that one either.
No changes to the itinerary were permitted for the double credit promo.
Apr 8, 2007, 8:22 am
#63
Join Date: Aug 2001
Location: San Diego,CA,USA
Programs: Southwest Companion Pass American Admirals Club Lifetime,IHG Rewards Spire,HHonors Gold
Posts: 1,358
This is strange
I flew on the last day of the promo. SAN-PHX on a booking I made on line on 3-4-07. I only goy one credit. Guess I will have to make the long distance call
and correct
and correct
Apr 8, 2007, 11:47 am
#64
Join Date: Oct 2005
Programs: WN, BA, Kimpton Hotels, Starwood Hotels
Posts: 143
Rapid Rewards has a toll free Customer Service number.
from http://www.southwest.com/about_swa/phone_numbers.html :
Rapid Rewards Customer Service 1-800-445-5764
from http://www.southwest.com/about_swa/phone_numbers.html :
Rapid Rewards Customer Service 1-800-445-5764
Apr 8, 2007, 1:49 pm
#65
Join Date: Aug 2001
Location: San Diego,CA,USA
Programs: Southwest Companion Pass American Admirals Club Lifetime,IHG Rewards Spire,HHonors Gold
Posts: 1,358
That number is the same as reservations
That number is the automated RR number and if you push zero for assistance you will only get reservations. Any technical help will only get you a long distance number to call for Rapid Rewards from the agent. Been down that road before.