Reservation is LAX_DAL but mobile BP says LAX-LIT

Old Oct 9, 19, 11:43 am
  #1  
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Join Date: Apr 2012
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Reservation is LAX_DAL but mobile BP says LAX-LIT

I haven't flown WN for a few years but am flying on them tomorrow LAX-DAL. I checked in on the WN app and my mobile boarding pass said LAX-LIT. I did a double take and thought perhaps I had booked the wrong flight. But no, my reservation was correct.

I called WN and they looked at my boarding pass in their system and said it looked correct. They asked me to log in on Southwest.com and try to print a new BP (or go to the kiosk at the airport). I used the website and was able to print a boarding pass that correctly showed LAX-DAL. I still have the incorrect mobile pass on my phone and asked if they wanted a copy of it. They said no, but that they would report the problem.

The flight NUMBER, 2367, was correct on the mobile BP. 2367 first flies to DAL and then on to LIT, so I guess that's where the problem occurred.

When I spoke to the agent, I also asked her to add my husband's RR# to the reservation. Then I loaded the app on to his phone and checked the mobile BP. Same thing happened! His mobile BP shows LAX-LIT instead of LAX-DAL. I have my hard copy BP's now, so I'm no longer concerned but wanted to post in case others are having an issue.

Last edited by TH310; Oct 9, 19 at 12:40 pm Reason: correct typo
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Old Oct 9, 19, 12:12 pm
  #2  
 
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They are doing a low level flyby at DAL before they go to LIT. You will have to JUMP out in DAL.
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Old Oct 9, 19, 12:15 pm
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The weather is really nice here in LIT today if you end up here.
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Old Oct 9, 19, 1:44 pm
  #4  
 
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Lots of issues with mobile boarding passes since the most recent app update. They are aware of some of them (sporadic users missing PreCheck, no ability to add to wallet, no location-based lock screen display) and are allegedly working on a fix. Hopefully the agent passed your issue on to the appropriate department.
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Old Oct 9, 19, 8:13 pm
  #5  
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Update will be that WN cancelled OPís RR account for engaging in hidden city ticketing by getting off in DAL. Or that the bags went on to LIT.
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Old Oct 14, 19, 6:52 pm
  #6  
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Originally Posted by toomanybooks View Post
Update will be that WN cancelled OPís RR account for engaging in hidden city ticketing by getting off in DAL. Or that the bags went on to LIT.
LOL. I made sure not to check any bags. So far, so good!
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