ricktoronto

Not all airlines. Avianca offered to transfer a rum and coke from glass to plastic so I could take it with me if not finished at landing. No need to waste good rum.

ursine1

Lol. That's a specific Southwest talking point that has always made me roll my eyes. "We hope to make it up to you on the next flight." What does that even mean?! The best you can do is get things right next time. How is that "making it up" to me? Isn't that what you're supposed to be doing in the first place? I appreciate the idea, but the faux-folksy, obvious "marketing-approved" language ultimately has the opposite of the (presumed) desired effect. Just like, "we take your concerns to Heart." That means, literally, nothing. Why not go ahead and add a (c) to the end? Worthless words that function only as branding. I suppose this approach must work on some. And it's definitely better than a nonsensical reply in broken Indian English. But it means NOTHING.

lougord99

ursine1

Are you replying to me? If so, I think maybe you've missed the point.

My complaint wasn't with them "not getting it right." And it wasn't specific to the OPs situation.

BearX220

I find many times FAs are paying no attention to elapsed flight time or descent, and will misjudge things this way. I was on another airline a few weeks ago where we went into descent with no "prepare for arrival" announcement from up front, no double ding, no nothing, and the FA at my elbow was still puttering around in the aisle until I nudged her gently and pointed out that, judging from the terrain out the window, we were about 30 seconds from the runway. She was some surprised and bolted for herv jumpseat.

pinniped

Going back 30+ years, Aeroflot didn't even make you stow your tray table and stop drinking vodka during landing.

Y'know, just in case a modern U.S. airline wants to derive safety best practices from '80's-era Aeroflot.

rsteinmetz70112

There must have been a memo from the "Management Team" pon my last flight Monday evening the FA made an elaborate announcement about picking up service items and that every single thing must be picked up. Don't remember every hearing that before. But maybe she has been hanging out here recently.

bbbb

I was on a Phx to Las flight a few years ago when they announced they were ending drink service early and needed to collect all drinks. I was mad at first until the plane hit a storm and people in front of me were wearing their drinks.

guflyer

I had it where flying from DEN to ABQ, they did not have drink service and said they would make it up on the next flight. Then, on my next flight from ABQ to DEN, they did not have drink service either. It did not bother me, but it amused me that what they said was technically wrong.

rsteinmetz70112

This happened to me on Monday. on a short flight MSY-ATL. I take this flight often and while sometimes there is no service due to bad weather. Most of the time service is fine. In this case weather was fine and the Captain even turned the seat belt sign off earlier than usual. For some reason my FA (row 8) didn't start Cabin Service until halfway thorough the flight. By the time she got to me and handed me my drink she immediately went to the front of the cabin and made the announcement about picking up all service items.

WillCAD

This is just one more reason why I always bring a water bottle on the flight with me. Well, mostly it's because I'm too cheap to pay airport prices for a bottle of Deer Park, so I use a Brita bottle with a filter in it and just keep it available during the flight, but also because I hate those little disposable cups. When I'm not drinking from my bottle, I can close it up to prevent spillage, and put it in a bottle carrier that I hang from the tray table. I can also get to it any time, whether there is beverage service going on or not.

Well, that's why they say they "hope" to make it up on the next flight, not that they "will" make it up. So technically, they were not wrong - they hoped it would happen, but it didn't.