Stunningly positive web site change re: Award seat searches
Nov 12, 2013, 11:05 am
#46
Join Date: Feb 2012
Posts: 751
Totally weird occurrence last evening.
I was looking to book a flight with awards. Logged into my account (no awards) date shows no awards available. Log into my wife's account (2 awards available) showed no awards available on date. Attempted to book flight anyway and it worked. Awards were available and I booked both of us without incident.
I was looking to book a flight with awards. Logged into my account (no awards) date shows no awards available. Log into my wife's account (2 awards available) showed no awards available on date. Attempted to book flight anyway and it worked. Awards were available and I booked both of us without incident.
Nov 12, 2013, 12:42 pm
#47
Join Date: Jul 2013
Posts: 5,813
Confused. Using both accounts it showed no awards available on the date you wanted to fly. How did you select a flight if there is no radio button? Or are you talking about the monthly calender showing no availability on the date? If the latter, the monthly calendar doesn't always show the most up-to-date availability for awards and prices for points/cash. It's always a pleasant surprise to find deals like that.
Searching for Awards Flights I put in my cities and date.
The site told me there was no availability on my date and put up the little calendar thingy which also showed no awards for my date.
However if I hit the "Book Award" button and fill in my travel date and cities flights were available with the radio button on my date.
Once I got that page I was able to book as usual.
In other words the Search for Award availability was wrong.
Mar 31, 2015, 4:54 pm
#48
Join Date: Dec 2007
Location: Westchester Co, NY or Rio Grande Valley, TX or ???
Programs: BAEC G, WN A-, Hyatt G, HH G, MAR T, Hz PC, was [UA2P, FL A+Elite, BD G]
Posts: 2,275
FYI - this still works as of today...
Jul 30, 2015, 8:26 pm
#49
Join Date: Jul 2008
Posts: 27
But it does not appear to work as of today.
Not to necro an old thread but does anyone have a link to check for Award travel when one does not currently have an Award?
I have a ticketed flight with an old Award that I would like to change, and I have no way to look up options prior to cancelling the flight.
Not to necro an old thread but does anyone have a link to check for Award travel when one does not currently have an Award?
I have a ticketed flight with an old Award that I would like to change, and I have no way to look up options prior to cancelling the flight.
Jul 30, 2015, 9:23 pm
#50
Join Date: Jul 2001
Posts: 3,975
I'm not in that situation and can't test it, but can you follow a "Change" option to see what's available, and not complete the change if you don't like what you see?
Jul 30, 2015, 9:37 pm
#51
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,889
But it does not appear to work as of today.
Not to necro an old thread but does anyone have a link to check for Award travel when one does not currently have an Award?
I have a ticketed flight with an old Award that I would like to change, and I have no way to look up options prior to cancelling the flight.
Not to necro an old thread but does anyone have a link to check for Award travel when one does not currently have an Award?
I have a ticketed flight with an old Award that I would like to change, and I have no way to look up options prior to cancelling the flight.
Jul 30, 2015, 10:46 pm
#52
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,626
I doubt it would work; but, what about the manage awards page?
Jul 31, 2015, 7:52 am
#53
Join Date: Nov 1999
Location: SFO
Programs: UA 1.050MM, PersonalCar 0.275MM
Posts: 1,718
Note that I do have additional unreserved RR 1.x standard award certificates and so I can't guarantee this will work for somebody who doesn't have any more certs, but it seems unlikely to me that this functionality would depend on there being additional unused certs.
Jul 31, 2015, 8:09 am
#54
Join Date: Sep 2011
Location: ORD/MDW
Programs: AA EXP, DL-Plat, WN-CP | Hotels: Choice-Gld, IHG-Plt, Rad-Gld, HH-Dia, Hyatt-Glob, Marriott-LtPlt
Posts: 2,889
As I mentioned, I thought it unlikely. Any ideas on what might work for those who don't have at least 1/2 of an unexpired award?
If nothing works, maybe the following thread should be re-opened until next May?
Official Rapid Rewards Availability Check Request Thread
If nothing works, maybe the following thread should be re-opened until next May?
Official Rapid Rewards Availability Check Request Thread
Jul 31, 2015, 8:21 am
#55
Join Date: Jul 2008
Posts: 27
The Change options brings up a page stating the reservation has modifiers to it that do not permit its change online and that I would need to call Southwest for changes.
Aug 1, 2015, 7:02 am
#56
Join Date: Nov 1999
Location: SFO
Programs: UA 1.050MM, PersonalCar 0.275MM
Posts: 1,718
Given the specifics of these circumstances, calling and having a phone rep change your existing flight to a new flight with availability and that is satisfactory to you may be your best option.
Aug 1, 2015, 10:44 am
#57
Join Date: May 2014
Posts: 1,868
So I'm not sure what they're doing, but I was trying to book flights for next week, and kept getting the "not enough funds" error. It happened whether I used a gift card or my credit card for the fees. I was finally able to book yesterday - I don't think I did anything differently, so I assume they're mucking about in the system.
Aug 1, 2015, 8:25 pm
#58
Join Date: Oct 2001
Programs: LTP, PP
Posts: 8,700
So I'm not sure what they're doing, but I was trying to book flights for next week, and kept getting the "not enough funds" error. It happened whether I used a gift card or my credit card for the fees. I was finally able to book yesterday - I don't think I did anything differently, so I assume they're mucking about in the system.
Sep 6, 2015, 8:56 am
#59
Join Date: Jul 2008
Posts: 27
So, I was wondering if a moderator could re-open the Southwest availability thread?
It is no longer possible to check for Certificate Award flight availability without an Award in your account. For anyone who has Certificate Award booked travel and wishes to make a change to the itinerary, this was be a good service until the last of the Certificates are gone.
It is no longer possible to check for Certificate Award flight availability without an Award in your account. For anyone who has Certificate Award booked travel and wishes to make a change to the itinerary, this was be a good service until the last of the Certificates are gone.
Oct 26, 2015, 11:38 pm
#60
Moderator, Southwest Airlines and Choice Privileges
Original Poster
Join Date: Mar 2008
Location: Central Texas
Posts: 3,039
use this link, which will redirect to the advanced search link after switching the server to Award mode.