Tier, CP, and flight or credit posting issues
Mar 1, 2011, 12:49 pm
#16
Join Date: Dec 2010
Location: Texas
Programs: Southwest Rapid Rewards A-List and CP, Qatar Airways Privilege Club Silver
Posts: 64
I am looking on the new website for information about the two ways to earn A-List through 2011 (32 flights or the new 25 flights) and also for the information about points to credit conversion. Anyone see it yet?
Mar 1, 2011, 12:57 pm
#18
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,657
It's in the Transition Terms on the FAQ page (see ftnoob's link posted in the T&C thread).
Mar 1, 2011, 1:03 pm
#19
Join Date: Apr 2010
Location: Dallas
Programs: AA Gold; WN A-List Pref., CP; Marriott Plat.
Posts: 341
I had calendar qualification, but did not have 3/1/2010 to 2/28/2011 (and am kicking myself for not doing a quick hop to get number 50 - my count was at 49).
It also looks as if point equivalency had nothing to do with sweep as I would have absolutely crushed the point qualification with Business Select fares (32 out of 49) under either calendar or 3/1/2010 to 2/28/2011 calculations.
Oh well - off to write Customer Relations to see if they would "prefer" to have my business or if they would like to give it away to AA.
Mar 1, 2011, 1:31 pm
#20
Join Date: Mar 2007
Location: MCO (Orlando, Florida)
Programs: AA Gold, WN P+, Hertz President's Circle, Marriott Platinum Premier, Hilton Diamond
Posts: 209
Didn't Work for Me
I called the number, needed to say my RR#, then had to enter it. In the end they couldn't access my account.
Really poor job Southwest!
Mar 1, 2011, 2:41 pm
#21
Join Date: Apr 2010
Posts: 32
Status
I have 50.5 segements from 3/1-2/28 but when I call the number it says I have 0 points and a-list status. Hopefully, the system will be updated to reflect status. is there anyone else out there that should have a-list preferred and it is not registering?
Jim
Jim
Mar 1, 2011, 2:46 pm
#22
In Memoriam - Company Representative - Southwest Airlines
Join Date: Jan 2007
Location: Dallas, TX
Programs: Southwest spokesperson
Posts: 1,201
From what I understand the automated phone number ties into the same RR computer on southwest.com, so that would explain the answers you have gotten. Once everything comes up it should be correct (I hope).
Mar 1, 2011, 3:15 pm
#23
Join Date: Jan 2008
Location: Rockville, MD
Programs: Southwest Rapid Rewards, AAdvantage, Marriott Rewards Gold, Hilton HHonors Silver
Posts: 61
Wirelessly posted (Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.11) Sprint MP6950SP)
has anyone had flight credit post yet today? maybe they will give 60x60 points by mistake. they'd fix that bug much fast.
if I did a deploy this sloppy I'd be job hunting tomorrow. where is their undo/redirect to the old site that could at least sell tickets?
$100 million devoted to designing the new progrsm must have all been market focus contractors. Now I see they had no $ left over to hire the best programmers or even o.k. programmers with good testers.
heck, ft'ers would have beta tested this for free.
has anyone had flight credit post yet today? maybe they will give 60x60 points by mistake. they'd fix that bug much fast.
if I did a deploy this sloppy I'd be job hunting tomorrow. where is their undo/redirect to the old site that could at least sell tickets?
$100 million devoted to designing the new progrsm must have all been market focus contractors. Now I see they had no $ left over to hire the best programmers or even o.k. programmers with good testers.
heck, ft'ers would have beta tested this for free.
Clearly more testing needs to be done to get the bugs out.
Mar 1, 2011, 3:45 pm
#24
Join Date: Jul 2007
Location: DFW
Programs: AA EXP 1M
Posts: 300
I flew 56 segments from 3.1 - 2.28. Probably 18 of which were BS. I was givern A+ per the phone system, but expires 12/31/11.
I had .25 credits in my account on 2.28, no word yet on how that will play as I am still unable to log in.
I had .25 credits in my account on 2.28, no word yet on how that will play as I am still unable to log in.
Mar 1, 2011, 4:08 pm
#25
Suspended
Join Date: Nov 2009
Location: NY
Programs: DL DIA, HHonors DIA, Marriott PlA
Posts: 161
Where are my Visa Points for last month?
Usually get the visa points end of every month. Haven't seen them on the new RR site. Anyone know when the update will happen now?
I was hoping they would hit on the old system as I timed it so that I would get a last free award. Now I'm going to have to convert points.
http://images.ibsrv.net/ibsrv/res/sr...lies/frown.gif
I was hoping they would hit on the old system as I timed it so that I would get a last free award. Now I'm going to have to convert points.
http://images.ibsrv.net/ibsrv/res/sr...lies/frown.gif
Mar 1, 2011, 4:10 pm
#26
Join Date: Mar 2010
Location: SJC, Northern Cal.
Programs: SWA RR BIS 6.2M, A+'20, CP'20, AA, UA Gold, Hertz PC, Hilton Diamond
Posts: 909
CP A+ Status definitely tangled up.
I was *finally* able to log in via sw.com via a link in one of the posts. Shows me as A+ but SWAbrian is right as it shows me not having CP at all and not even qual'd- having re-qual'd 2 mos ago.
The automated phone shows me as the opposite as CP and re-qual'd but expiring 2011.
Hey at least I was able to log on. I should appreciate that and go with nsx's idea that we just need to let them iron it out over the next couple of days.
Except for booking my flight, none of this really makes any difference to me today, or tomorrow even.
The automated phone shows me as the opposite as CP and re-qual'd but expiring 2011.
Hey at least I was able to log on. I should appreciate that and go with nsx's idea that we just need to let them iron it out over the next couple of days.
Except for booking my flight, none of this really makes any difference to me today, or tomorrow even.
Mar 1, 2011, 4:17 pm
#27
Join Date: Mar 2011
Location: O'Fallon. MO
Programs: SW A+, HHonors Diamond
Posts: 7
Hi first time here for me.
I just logged in and do not like that my CP will expire at the end of this year and not 5/12 (5/11 was my expiration date) while I earned 100 credits in Nov/11. So I am being shorted 5 months of CP. With the new point system I will earn CP by June of this year.
I guess I will try and call to see what the deal is.
I just logged in and do not like that my CP will expire at the end of this year and not 5/12 (5/11 was my expiration date) while I earned 100 credits in Nov/11. So I am being shorted 5 months of CP. With the new point system I will earn CP by June of this year.
I guess I will try and call to see what the deal is.
Mar 1, 2011, 4:27 pm
#28
Join Date: May 2010
Location: HOU, occasional IAH
Programs: WN A+ CP, IHG Status-of-the-Day, Avis First. **Freedom fighter: One grope at a time.**
Posts: 392
I was finally able to log in to my RR account, but I don't understand something. I am now listed as A Preferred (no complaints there) but the progress bar says I am only 48% toward my A-List for 2012. I actually finished my required points toward my next qualification (7 months early) on my Friday flight. I thought that would qualify me through 2012 because it was completed before 2-28?
Now - I'll admit that I am not in top form as I am sitting here grounded with a horrible cold I am sure I caught from the inconsiderate person behind me on my flight last week coughing and sneezing all over the back of my seat for a three hour flight - but I thought I was beginning to understand all this. What am I missing?
Now - I'll admit that I am not in top form as I am sitting here grounded with a horrible cold I am sure I caught from the inconsiderate person behind me on my flight last week coughing and sneezing all over the back of my seat for a three hour flight - but I thought I was beginning to understand all this. What am I missing?
Mar 1, 2011, 4:31 pm
#29
Join Date: May 2010
Posts: 5
Recent credit missing
I flew a same-day R/T on Sunday, 2/27, which has not yet posted to my RR account. I have been able to access my RR 2.0 account, and it doesn't show this recent trip in either past or future trips... it actually doesn't show any of my 12 future trips at the moment.
Mar 1, 2011, 4:36 pm
#30
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,979
I'm A+ now, but only 'till 12/31/11- BUT, under RR1.0 I was A-List 'till 8/2/11 under my 1st qual, and was currently 8 segments over my 2nd qual (which happened on 1/31 or thereabouts). From another thread, it was my understanding that the 2nd Qual would take over on 8/2/11, giving me 'till 8/2/12!
WTH?! At least I should soft-land to A- on 12/31/11 (I hope!)