Lounge in OSL?
#16



Join Date: Jul 2007
Location: Oslo, Norway
Programs: Star Alliance Gold, Skyteam E+, Bonvoy Titanium, Hilton Diamond
Posts: 1,047
There is no Skyteam lounge in Madrid.
No Skyteam lounge in Málaga.
No Skyteam lounge in Thessaloniki.
No Skyteam lounge in Marseille.
And so on and so forth.
But I've been to lounges used by Skyteam airlines in all these places, and in a few more that I can't recall right now. When flying Economy.
The central policy (as interpreted by all Skyteam members apart from CO) is that, if there's a lounge used by the business-class pax on a Skyteam airline, Elite Plus pax of that airline are also welcome to use it. At stations where that's not the case, the problem is not with the central policy, but with local station managers who are actually deviating from it.
No Skyteam lounge in Málaga.
No Skyteam lounge in Thessaloniki.
No Skyteam lounge in Marseille.
And so on and so forth.
But I've been to lounges used by Skyteam airlines in all these places, and in a few more that I can't recall right now. When flying Economy.
The central policy (as interpreted by all Skyteam members apart from CO) is that, if there's a lounge used by the business-class pax on a Skyteam airline, Elite Plus pax of that airline are also welcome to use it. At stations where that's not the case, the problem is not with the central policy, but with local station managers who are actually deviating from it.
You won't get access to the lounge in Oslo unless you have an elite plus card with the carrier you're flying in coach on (FB on AF, OK Plus on OK, and so on). You don't have to discuss this to me, cause I know this from the manager of the lounge, so it's nothing to discuss. That's just the way it is in Oslo! I don't care about the situation in Malaga, it's totally unrelevant. We are discussing the OSL-lounge in this thread, Mister!
#17
FlyerTalk Evangelist
Join Date: May 2004
Location: Soon to be LEGT
Posts: 10,928
Of course, but then they are deviating from it cause the airlines pay them to do so. I have been to many airports where the ST airlines offer lounge access to their business passengers, but not to their ST elite plus flyers (Caracas, Bogota, etc) - both Air France, Copa and Continental serves those airports. But no access for Flying Blue elite plus flyers in coach.
You won't get access to the lounge in Oslo unless you have an elite plus card with the carrier you're flying in coach on (FB on AF, OK Plus on OK, and so on). You don't have to discuss this to me, cause I know this from the manager of the lounge, so it's nothing to discuss. That's just the way it is in Oslo! I don't care about the situation in Malaga, it's totally unrelevant. We are discussing the OSL-lounge in this thread, Mister!
#18
A FlyerTalk Posting Legend




Join Date: Apr 2001
Location: PSM
Posts: 69,232
Please cite such a rule. I do not believe it exists. I've provided my evidence previously. What evidence do you have other than a letter from one person at AF?
#19
FlyerTalk Evangelist
Join Date: May 2004
Location: Soon to be LEGT
Posts: 10,928
The evidence is having used all the above lounges without any issue, and having spoken to multiple employees of member airlines (e.g. CSA station manager at SKG, AF lounge manager at BCN) about such rules. I recall a similar thread a few months ago on an airline (CO?) forum, where (IIRC) GUWonder also chimed in saying he'd been using a massive number of lounges under this rule, even in far-flung places without a local ST member or an awful lot of service (e.g. India).
#20



Join Date: Jul 2007
Location: Oslo, Norway
Programs: Star Alliance Gold, Skyteam E+, Bonvoy Titanium, Hilton Diamond
Posts: 1,047
Been denied several times at CCS by AF, Copa and CO, telling me that the lounge is a contracted lounge, and not operated by any ST airline (private lounge). Access limited to business class passengers only, and not for frequent flyers.
In Sofia for example they gave me lounge invitation at check-in. Flying coach on OK. The lounge was a privately operated lounge used by all airlines.
In Sofia for example they gave me lounge invitation at check-in. Flying coach on OK. The lounge was a privately operated lounge used by all airlines.
#21
FlyerTalk Evangelist
Join Date: May 2004
Location: Soon to be LEGT
Posts: 10,928
You just need to complain every time this happens...Most stations don't offer the luxury of a ST-operated lounge...But (central) AF policy is DEFINITELY access for E+ to the same facilities as provided for C pax.
#22




Join Date: Mar 2006
Location: LAX
Programs: BA Gold, A3*G
Posts: 1,123
To chime in on the NW matter - I would hope that the OSL Lounge would at least let NW PEs flying on NW flights operated by KL out of OSL. Remember there used to be a rule that no US resident could even be a member of Flying Dutchman.
OTOH,
Maybe it's time to switch allegiance - I don't like this team anymore.
OTOH,
Maybe it's time to switch allegiance - I don't like this team anymore.
#23



Join Date: Jul 2007
Location: Oslo, Norway
Programs: Star Alliance Gold, Skyteam E+, Bonvoy Titanium, Hilton Diamond
Posts: 1,047
Yeap, that sucks! Only FLYING BLUE GOLD AND PLATINUM members can use the lounge when flying on KLM or AF operated flights. A codeshare with NW won't get you into the lounge.
Last edited by skrosvik; Sep 24, 2008 at 4:35 pm
#24



Join Date: Jul 2007
Location: Oslo, Norway
Programs: Star Alliance Gold, Skyteam E+, Bonvoy Titanium, Hilton Diamond
Posts: 1,047
GREAT NEWS FOR FLYING BLUE ELITE MEMBERS TRAVELLING OUT OF OSLO:
I just got an e-mail from the supervisor of the OSL-lounge, and she told me that AF/KLM have received many complaints from FB-members, and AF/KLM have now changed their mind, and have cancelled the stupid rule they put into force earlier this year.
Every FB Elite (Gold or Plat) member are now entitled to use the lounge when travelling on a Skyteam carrier from Oslo. Not only when travelling KLM and AF, but also when travelling on SU and OK! Members are also entitled to bring a guest when travelling on the same flight. Basically, just like the good old days
This is great news for me, and others. I am happy that our complaints made it through to AF/KLM.
I just got an e-mail from the supervisor of the OSL-lounge, and she told me that AF/KLM have received many complaints from FB-members, and AF/KLM have now changed their mind, and have cancelled the stupid rule they put into force earlier this year.
Every FB Elite (Gold or Plat) member are now entitled to use the lounge when travelling on a Skyteam carrier from Oslo. Not only when travelling KLM and AF, but also when travelling on SU and OK! Members are also entitled to bring a guest when travelling on the same flight. Basically, just like the good old days

This is great news for me, and others. I am happy that our complaints made it through to AF/KLM.
#25
FlyerTalk Evangelist
Join Date: May 2004
Location: Soon to be LEGT
Posts: 10,928
GREAT NEWS FOR FLYING BLUE ELITE MEMBERS TRAVELLING OUT OF OSLO:
I just got an e-mail from the supervisor of the OSL-lounge, and she told me that AF/KLM have received many complaints from FB-members, and AF/KLM have now changed their mind, and have cancelled the stupid rule they put into force earlier this year.
Every FB Elite (Gold or Plat) member are now entitled to use the lounge when travelling on a Skyteam carrier from Oslo. Not only when travelling KLM and AF, but also when travelling on SU and OK! Members are also entitled to bring a guest when travelling on the same flight. Basically, just like the good old days
This is great news for me, and others. I am happy that our complaints made it through to AF/KLM.
I just got an e-mail from the supervisor of the OSL-lounge, and she told me that AF/KLM have received many complaints from FB-members, and AF/KLM have now changed their mind, and have cancelled the stupid rule they put into force earlier this year.
Every FB Elite (Gold or Plat) member are now entitled to use the lounge when travelling on a Skyteam carrier from Oslo. Not only when travelling KLM and AF, but also when travelling on SU and OK! Members are also entitled to bring a guest when travelling on the same flight. Basically, just like the good old days

This is great news for me, and others. I am happy that our complaints made it through to AF/KLM.
As I said upthread, whenever they shaft you with such questionable locally-made procedures, COMPLAIN COMPLAIN COMPLAIN and make life easier for yourself and fellow elites!
#26




Join Date: Feb 2010
Location: Italy
Programs: ITA Executive Per Sempre (RIP); LH SEN; BA Silver
Posts: 1,955

So, no fears.

