Involuntary Downgrade -- Elite Plus
Feb 14, 2007 | 12:48 am
#16
FlyerTalk Evangelist
Join Date: Jan 2004
Location: Worldwide
Posts: 12,952
From http://www.airfrance.us/US/en/local/...ito_cgt3.htm#0
2. Involuntary Refunds
2.1 If the Carrier cancels a flight, or performs the flight with excessive delays compared to the planned schedule or if the Carrier causes a Passenger to miss a connecting flight or the flight does not stop at the Agreed Stopping Place or scheduled destination, or if the Carrier refuses boarding to a Passenger due to scheduled overbooking, Passengers who hold a single Contract of Carriage may, subject to the applicable law in force, obtain a refund of an amount:
(a) equivalent to the fare paid, if no portion of the Ticket was used.
(b) at least equivalent to the difference between the fare paid and the fare that corresponds to the carriage not performed, with reference to the route mentioned on the Ticket, if a portion of the Ticket was used.
2.2 Involuntary downgrading: if a Passenger is placed in a lower class than that for which the Ticket was purchased, a refund (that corresponds to said difference in class) will be provided in accordance with the European law in force.*
Feb 14, 2007 | 6:06 am
#17
Join Date: Sep 2000
Location: Circle City
Posts: 3,568
Yes, it is garbage. It is like any other myth. Enough people say it, enough people will believe it.
Feb 16, 2007 | 7:49 pm
#18
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, AS MVP Gold, MR LTT, HH Dia, IHG Dia, Amex Plat
Posts: 37,410
This is horrible, as one of their 'own' PEs they should have never downgraded you ... unless the rest of the pax were C2000 
In such a situation I would demand further compensation.
Feb 21, 2007 | 4:47 pm
#19
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,925
After some recent nightmare treatment at CDG, including invol downgrades of *2* PE's in P, AF has joined my personal No Fly List.
Returned on LH in F and the contrast in service quality (both on board and on the ground) is breathtaking.
To add insult to injury AF is insisting we write to customer service to obtain compensation - in open defiance of the EU 7-day rule! Truly unbelievable.
-- Dambus