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Old Feb 21, 2007 | 4:47 pm
  #19  
Dambus
20 Years on Site
 
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,925
Originally Posted by MikeyZBT
Well, if that is true... then all this crap about "Contract of Carriage being from point A to point B" is complete garbage.

Nice find, Dambus. Where'd ya see that?

So, apparently, the airlines aren't honoring their own contracts?
The quote is under the change of reservations section of the AF CoC. Not really worth the electronic ink it is written in....

After some recent nightmare treatment at CDG, including invol downgrades of *2* PE's in P, AF has joined my personal No Fly List.

Returned on LH in F and the contrast in service quality (both on board and on the ground) is breathtaking.

To add insult to injury AF is insisting we write to customer service to obtain compensation - in open defiance of the EU 7-day rule! Truly unbelievable.

-- Dambus
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