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-   -   Sixt - Any Questions? (https://www.flyertalk.com/forum/sixt-sixt-card/1107495-sixt-any-questions.html)

the_lumin8or Aug 8, 2011 9:16 am

Hi Marie,

Previously when I went to book a car on the Sixt.com website, I was able to request an automatic transmission and diesel engine under the "Add Additional Extras?" category. Now these options seemed to have disappeared from the menu. Any reason for this?

How likely would it be to receive an automatic and diesel vehicle in the more economy class? I am looking at renting a car in Heidelberg, DE in the beginning of October.

Thanks! :)

ninjalad Aug 8, 2011 1:04 pm

Try booking on Sixt.de site the auto and diesel options are still there. If the German is too hard then have Sixt.com open as well as an English referance.
You might well get a diesel but auto is less likely on smaller cars ifnot requested

sixtisbest Aug 9, 2011 5:59 am

this is just a system error for a couple of days.
should be working by now or very soon.

3544quebec Aug 11, 2011 6:43 am


Originally Posted by Marie White (Post 16879152)
Hi 3544quebec,

I will have to look into this for you and come back to you as soon as possible.

Kind Regards,
Marie

Any light to be shed? Enquiring minds would like to know

3544quebec Aug 17, 2011 9:20 am


Originally Posted by 3544quebec (Post 16877325)
Australia has disappeared from the dropdown list of countries on the booking engine and I can't book for Sydney. How could you lose an entire continent? :confused::confused::confused::confused::confused:

10 days on and still would like to know what is going on with Sixt in Australia. While the country has been reinstated to the drop-down list, checking random dates for Sydney over the next 4 months returns the following message all the time:

This station does not have any vehicles available at the time stated. (218)

SuperFlyBoy Aug 17, 2011 9:23 am


Originally Posted by 3544quebec (Post 16939630)
10 days on and still would like to know what is going on with Sixt in Australia. While the country has been reinstated to the drop-down list, checking random dates for Sydney over the next 4 months returns the following message all the time:

This station does not have any vehicles available at the time stated. (218)

Same with Delhi/Delhi Airport!

Marie White Aug 18, 2011 1:42 am


Originally Posted by 3544quebec (Post 16877325)
Australia has disappeared from the dropdown list of countries on the booking engine and I can't book for Sydney. How could you lose an entire continent? :confused::confused::confused::confused::confused:

Hi
Sorry for the delay in coming back to you.

We are currently setting up a new partnership in Australia so at this time we are unable to confirm fleet availability.

We hope that this change of partnership will enhance our service and rentals in Australia which will create an overall improved Sixt experience.

I do apologise that you are unable to make a reservation at the moment however please be assured that we are aware of this and plan a re-launch in the near future.

Kind Regards,
Marie

Marie White Aug 18, 2011 1:46 am


Originally Posted by SuperFlyBoy (Post 16939641)
Same with Delhi/Delhi Airport!

Hi SuperFlyBoy,

We do have a location at Delhi Airport and branch are showing availability for certain dates.

Please can you advise when you are trying to reserve a vehicle for?

If you would like to send me some details I would be happy to look into this for you. My e-mail address is [email protected]

Kind Regards,
Marie

3544quebec Aug 18, 2011 2:10 am


Originally Posted by Marie White (Post 16945092)
Hi
Sorry for the delay in coming back to you.

Thanks Marie - we have become so used to instant answers from the Sixt crew that I was concerned that you may have been sent into exile.

Felixberlin Aug 24, 2011 4:19 am


Originally Posted by Gary Coughlan (Post 16530469)
Hi Felix,

Can you send your Express card details to [email protected] and Marie will look into this for you.

Best regards
Gary

Hi Gary, I have provided the details to the above address but I am still waiting for a response.

Thanks,

felix

sngm Aug 28, 2011 5:44 pm

Hurricane Season
 
I'm hoping that someone from Sixt can verify that everything is alright with my reservation :)

I made a reservation from Sixt's Miami Airport location. Before going to Miami we're heading to New York. Because of hurricane Irene coming along we've had to delay for a few days. This means that the pickup from Miami is being pushed back a few days.

I'm not able to reschedule the pickup online, but I talked to a representative at the Miami location and he said he'd make a note about the pickup not happening until a few days later. I just don't feel I'm standing on very solid ground with only a phone convo and a name to refer to.

How likely is it that I'll arrive in Miami with no car to jump into?

I made the reservation quite a while ago, so the prices are very different if I go in to rebook it now (180% of what I booked at, or thereabouts).

Any help would be appreciated.

draerospace Aug 29, 2011 9:50 am

I am trying to book a bigger car in Milan, Italy .

Automatic and Unlimited km


seems like the only choice is Benz B200 and C200 ?

anything larger than those?

Gary Coughlan Aug 30, 2011 5:53 am


Originally Posted by draerospace (Post 17016464)
I am trying to book a bigger car in Milan, Italy .

Automatic and Unlimited km


seems like the only choice is Benz B200 and C200 ?

anything larger than those?

Can you send me the details, dates and branch etc to [email protected]

Gary - Customer Service Team

Gary Coughlan Aug 30, 2011 5:56 am


Originally Posted by sngm (Post 17013405)
I'm hoping that someone from Sixt can verify that everything is alright with my reservation :)

I made a reservation from Sixt's Miami Airport location. Before going to Miami we're heading to New York. Because of hurricane Irene coming along we've had to delay for a few days. This means that the pickup from Miami is being pushed back a few days.

I'm not able to reschedule the pickup online, but I talked to a representative at the Miami location and he said he'd make a note about the pickup not happening until a few days later. I just don't feel I'm standing on very solid ground with only a phone convo and a name to refer to.

How likely is it that I'll arrive in Miami with no car to jump into?

I made the reservation quite a while ago, so the prices are very different if I go in to rebook it now (180% of what I booked at, or thereabouts).

Any help would be appreciated.

Please send me your reservation number and new pickup date to [email protected] and I'll take a look.

Gary - Customer Service Team

tsk1979 Sep 18, 2011 11:48 pm

WE are back from our trip.
Excellent car, and excellent service from Sixt.
We got a bigger car, and that too diesel as requested. Saved us a lot of money, as we drove over 3000kms and the diesel gave us 18.4kmpl (Driving the alps!)
It was a Citreon C3 picasso, and we had booked a compact.
Thanks again. I guess, I will always try to book from SIXT whenever possible. you are doing a great job. Carry on!


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