Sixt - Any Questions?
Aug 9, 2016, 3:49 pm
#2656
Join Date: Feb 2007
Posts: 754
I completed a rental in Dublin on 7/24, but I still have a €5000 hold on my credit card. When will that drop off? I thought it was only 10-14 days?
Aug 10, 2016, 2:35 am
#2657
Company Representative, Sixt Customer Service
Join Date: Nov 2013
Posts: 469
Hi tjbrooks,
Could you send me a private message with your email address and reservation number and ill get someone to take a look and get back to you.
Kind Regards,
Anneka
Could you send me a private message with your email address and reservation number and ill get someone to take a look and get back to you.
Kind Regards,
Anneka
Aug 11, 2016, 10:59 am
#2658
Join Date: Dec 2013
Posts: 12
Well got my answer. This is a total bait and switch company.
Reserved an LCAR, I get there and lo and behold the only LCARs they have are being cleaned.
My options were drop down to a Toyota Corolla but pay the same rate or upgrade to the Audi A8 for another $350..
Will be the last time I use this company.
Reserved an LCAR, I get there and lo and behold the only LCARs they have are being cleaned.
My options were drop down to a Toyota Corolla but pay the same rate or upgrade to the Audi A8 for another $350..
Will be the last time I use this company.
Aug 11, 2016, 12:08 pm
#2659
Join Date: Aug 2016
Posts: 1
Could you advise what cars are available under FDMR and LSAR categories in Ibiza, Spain?
Aug 11, 2016, 4:40 pm
#2660
Join Date: Aug 2016
Location: .be/.nl
Programs: National/Sixt/Miles&More/...
Posts: 38
Well got my answer. This is a total bait and switch company.
Reserved an LCAR, I get there and lo and behold the only LCARs they have are being cleaned.
My options were drop down to a Toyota Corolla but pay the same rate or upgrade to the Audi A8 for another $350..
Will be the last time I use this company.
Reserved an LCAR, I get there and lo and behold the only LCARs they have are being cleaned.
My options were drop down to a Toyota Corolla but pay the same rate or upgrade to the Audi A8 for another $350..
Will be the last time I use this company.
-cod
Aug 11, 2016, 4:59 pm
#2661
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,653
Well got my answer. This is a total bait and switch company.
Reserved an LCAR, I get there and lo and behold the only LCARs they have are being cleaned.
My options were drop down to a Toyota Corolla but pay the same rate or upgrade to the Audi A8 for another $350..
Will be the last time I use this company.
Reserved an LCAR, I get there and lo and behold the only LCARs they have are being cleaned.
My options were drop down to a Toyota Corolla but pay the same rate or upgrade to the Audi A8 for another $350..
Will be the last time I use this company.
-cod
Aug 12, 2016, 1:04 am
#2662
Join Date: Aug 2016
Location: .be/.nl
Programs: National/Sixt/Miles&More/...
Posts: 38
Admittedly, it was on the previous page, but still.Do you have any idea on how many cars were in the lot, i.e. if this really was a sales tactic, or if they were truly just down on stock? In any case, judging by the dates I'm assuming you had a short-term rental, so waiting for a more appropriate car to come available might not have been an option. Sorry to hear about your experiences, crossing my fingers that the same won't happen to me.
Aug 14, 2016, 1:04 am
#2663
Join Date: Dec 2010
Posts: 109
Hi,
I have booked ILAR at LHR. Thats advertised as MB A class, Audi A3 or Volvo V40. Having read some of the stories about much poorer cars being classified in the same group, I want to make sure that LHR actually has such cars available and I can look forward to receiving one?
Also, I am a Platinum - would I be entitled to an upgrade?
Many thanks,
UK212
I have booked ILAR at LHR. Thats advertised as MB A class, Audi A3 or Volvo V40. Having read some of the stories about much poorer cars being classified in the same group, I want to make sure that LHR actually has such cars available and I can look forward to receiving one?
Also, I am a Platinum - would I be entitled to an upgrade?
Many thanks,
UK212
Aug 14, 2016, 11:40 am
#2664
Join Date: Jan 2016
Posts: 5
Hello everyone,
I reserved XFAR at Sixt LAX - which cars can I expect? Do they have escalades available? Any benefits for plat members? Thanks a lot
I reserved XFAR at Sixt LAX - which cars can I expect? Do they have escalades available? Any benefits for plat members? Thanks a lot
Last edited by docdent; Aug 14, 2016 at 2:52 pm
Aug 15, 2016, 1:16 pm
#2665
Join Date: Apr 2014
Location: Copenhagen
Programs: EB Silver, HH,Marriot,Sixt, and alot more.
Posts: 7
Not getting what I am promised.
Hello,
I am currently sitting in an uber going back to my hotel, it turns out that showing your drivers licence and sixt card is not enough to get your rental... so be it. What really gets me is that I picked a car with GPS, when I go to the counter the person tells me that the chip are taken out of the cars because people kept stealing them!? He then proceeds to offer me a Garmin GPS for 10$ a day!? I ask why I would have to pay since it was already in the booking, he just shrugs his shoulders and tries to bundle an insurance with the GPS for 2 dollars less... there is no other cars available in vegas today, and I have the sneaking suspicion that they are all too aware...
Thank you Sixt!
I am currently sitting in an uber going back to my hotel, it turns out that showing your drivers licence and sixt card is not enough to get your rental... so be it. What really gets me is that I picked a car with GPS, when I go to the counter the person tells me that the chip are taken out of the cars because people kept stealing them!? He then proceeds to offer me a Garmin GPS for 10$ a day!? I ask why I would have to pay since it was already in the booking, he just shrugs his shoulders and tries to bundle an insurance with the GPS for 2 dollars less... there is no other cars available in vegas today, and I have the sneaking suspicion that they are all too aware...
Thank you Sixt!
Aug 15, 2016, 1:47 pm
#2666
Join Date: Jul 2012
Posts: 124
Hello,
I am currently sitting in an uber going back to my hotel, it turns out that showing your drivers licence and sixt card is not enough to get your rental... so be it. What really gets me is that I picked a car with GPS, when I go to the counter the person tells me that the chip are taken out of the cars because people kept stealing them!? He then proceeds to offer me a Garmin GPS for 10$ a day!? I ask why I would have to pay since it was already in the booking, he just shrugs his shoulders and tries to bundle an insurance with the GPS for 2 dollars less... there is no other cars available in vegas today, and I have the sneaking suspicion that they are all too aware...
Thank you Sixt!
I am currently sitting in an uber going back to my hotel, it turns out that showing your drivers licence and sixt card is not enough to get your rental... so be it. What really gets me is that I picked a car with GPS, when I go to the counter the person tells me that the chip are taken out of the cars because people kept stealing them!? He then proceeds to offer me a Garmin GPS for 10$ a day!? I ask why I would have to pay since it was already in the booking, he just shrugs his shoulders and tries to bundle an insurance with the GPS for 2 dollars less... there is no other cars available in vegas today, and I have the sneaking suspicion that they are all too aware...
Thank you Sixt!
Aug 16, 2016, 4:54 am
#2667
Suspended
Join Date: Jul 2015
Posts: 493
Hi,
I just tried to modify a prepaid rate. My initial booking was from Day0 2pm to Day1 4pm. So basically 2 day charged for 26h, I was ok with that, but now my schedule changed and I would ilke to take the car at 11.30am on Day0. They asked for 20euros rebooking fees, is this normal ?
thanks
I just tried to modify a prepaid rate. My initial booking was from Day0 2pm to Day1 4pm. So basically 2 day charged for 26h, I was ok with that, but now my schedule changed and I would ilke to take the car at 11.30am on Day0. They asked for 20euros rebooking fees, is this normal ?
thanks
Aug 16, 2016, 12:27 pm
#2668
Join Date: Apr 2014
Location: Copenhagen
Programs: EB Silver, HH,Marriot,Sixt, and alot more.
Posts: 7
They are promising an E class now, I won't believe it until I see it...
Aug 17, 2016, 2:30 am
#2669
Join Date: Aug 2016
Location: .be/.nl
Programs: National/Sixt/Miles&More/...
Posts: 38
Hi,
I just tried to modify a prepaid rate. My initial booking was from Day0 2pm to Day1 4pm. So basically 2 day charged for 26h, I was ok with that, but now my schedule changed and I would ilke to take the car at 11.30am on Day0. They asked for 20euros rebooking fees, is this normal ?
thanks
I just tried to modify a prepaid rate. My initial booking was from Day0 2pm to Day1 4pm. So basically 2 day charged for 26h, I was ok with that, but now my schedule changed and I would ilke to take the car at 11.30am on Day0. They asked for 20euros rebooking fees, is this normal ?
thanks
Aug 17, 2016, 5:04 am
#2670
Suspended
Join Date: Jul 2015
Posts: 493
I understand, but this is non sens for just few hours, I can do it with Hertz with no issues. Anyway, I went to the office and asked about if this really need a change in the booking. The agent told me no, He just put a note on the booking and change the hour, he told me that I can only be done at the office.