SQ Award Booking using Air Canada Aeroplan - Good Idea?
Apr 3, 2023, 12:51 pm
#1
Original Poster
Join Date: Sep 2018
Programs: United MileagePlus
Posts: 128
SQ Award Booking using Air Canada Aeroplan - Good Idea?
OK experts, we are looking at SFO-SIN business class award booking using either KrisFlyer or Aeroplan award points transferred from Chase Ultimate Rewards. Award points required seems to be less on Aeroplan than on Krisflyer. Also, Aeroplan points transfer almost instantly from Chase whereas KrisFlyer points can take up to 48 hrs. Are there any negatives to using Aeroplan vs Krisflyer?
On a separate issues, has anyone had issues with seeing award availability on Krisflyer, then waiting the 48 hrs for the points to transfer, and then not seeing the award there anymore (realize this is always a possibility)? Is it possible to get Singapore Airlines to hold the reservation while the points transfer?
On a separate issues, has anyone had issues with seeing award availability on Krisflyer, then waiting the 48 hrs for the points to transfer, and then not seeing the award there anymore (realize this is always a possibility)? Is it possible to get Singapore Airlines to hold the reservation while the points transfer?
Apr 3, 2023, 2:35 pm
#2
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
Agent misinformed me re: KF upgrade availability before points transfer. Recourse?
Can they? Yes. Will they? Probably not. Unless you get a particularly competent and lenient call centre agent, but that's akin to winning the lottery these days.
Apr 3, 2023, 9:20 pm
#3
Join Date: May 2016
Posts: 95
I don’t have Chase Ultimate Rewards transfer data point. But my Citi Thank You points transfer to KrisFlyer took 2.5 days. Thankfully the Advantage redemption was still available after 2.5 days. I didn’t see any option to hold award either.
How much cheaper is it via Aeroplan? I also saw Aeroplan availability for one of our trips but still opted to book via KrisFlyer. In case of award changes, IRROPS, etc., I wanted to be sure I could talk directly to Singapore Airlines without them telling me to seek help from where I purchased/redeemed award.
How much cheaper is it via Aeroplan? I also saw Aeroplan availability for one of our trips but still opted to book via KrisFlyer. In case of award changes, IRROPS, etc., I wanted to be sure I could talk directly to Singapore Airlines without them telling me to seek help from where I purchased/redeemed award.
Apr 3, 2023, 9:22 pm
#4
Original Poster
Join Date: Sep 2018
Programs: United MileagePlus
Posts: 128
How much cheaper is it via Aeroplan? I also saw Aeroplan availability for one of our trips but still opted to book via Kris Flyer. In case of IRROPS, I wanted to be sure I could talk directly to Singapore Airlines without them telling me to seek help from where I purchased/redeemed award.
Apr 4, 2023, 8:57 am
#5
Join Date: Sep 2016
Posts: 322
Of course. Even instant transfers aren't bulletproof.
Agent misinformed me re: KF upgrade availability before points transfer. Recourse?
Can they? Yes. Will they? Probably not. Unless you get a particularly competent and lenient call centre agent, but that's akin to winning the lottery these days.
Agent misinformed me re: KF upgrade availability before points transfer. Recourse?
Can they? Yes. Will they? Probably not. Unless you get a particularly competent and lenient call centre agent, but that's akin to winning the lottery these days.
Note that to then book the held ticket, you can either 1) do it online via the SQ website / in your account for free or 2) call customer service / return back to the ION Orchard centre to have them ticket it, for an extra $25 or $50 USD fee (exact amount I forget, would need to double check).
Apr 4, 2023, 11:12 am
#6
Join Date: Sep 2020
Location: MA
Programs: Hilton Diamond , Marriott Gold, Star Alliance Gold, IHG Diamond Elite
Posts: 208
Aeroplan is way cheaper and Chase transfer is instant . It’s so cheap , that is matter of time SQ redemption to be devalued .Aeroplan Emirates redemptions were doubled two months ago. The extra 5000k Aeroplan miles for a stopover is beyond awesomeness. I did redeem last month JFK-SIN( stopover )-DPS and SIN-JFK.
Apr 4, 2023, 1:12 pm
#7
Join Date: Feb 2009
Posts: 3,738
Aeroplan is way cheaper and Chase transfer is instant . It’s so cheap , that is matter of time SQ redemption to be devalued .Aeroplan Emirates redemptions were doubled two months ago. The extra 5000k Aeroplan miles for a stopover is beyond awesomeness. I did redeem last month JFK-SIN( stopover )-DPS and SIN-JFK.
Apr 5, 2023, 3:19 am
#8
Join Date: Oct 2013
Location: SIN/BNE
Posts: 816
I'm a big fan of aeroplan. They've got dozens of partners and you can mix and match airlines to suit your itinerary. I am flying on SQ, TG, EY, and AC (all in one PNR), over 30 hours of flying time, with a 3 day stopover in Dubai, all for just 115,000 aeroplan points. It's one of the best FF program out there and I hope they don't change it!
Apr 6, 2023, 12:45 pm
#10
Join Date: Aug 2005
Location: HPN
Programs: not anymore! I'm FREE!
Posts: 3,459
But were the seats actually bookable with Aeroplan? This could also indicate that Aeroplan's availability information lags SQ's. Which would be awful when you then transfer points to Aeroplan only to find that you can't book the ticket you want.
Apr 6, 2023, 9:24 pm
#11
Join Date: Feb 2009
Posts: 3,738
Yes, I booked three of the four J seats on the SQ flight through Aeroplan.
Apr 12, 2023, 8:07 am
#12
Original Poster
Join Date: Sep 2018
Programs: United MileagePlus
Posts: 128
Another question about phantom award availability on SQ. If ExpertFlyer and Air Canada both say that there is no business class availability on SQ, but Singapore Airlines says that there is, should I assume that this is a phantom award availability? Everything I read says to check other *A carriers to confirm availability but I am not sure. Of course the issue is I don't want to transfer points to Krisflyer just to find out it is all smoke and mirrors.
Apr 13, 2023, 6:22 pm
#14
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,480
No. Different programs have different availability. Depending on the flight, KF may have greater or lesser availability than AC, AS, UA, etc.
Apr 14, 2023, 6:20 am
#15
Join Date: Feb 2006
Posts: 330
not sure if what u saw on aeroplan was phantom avail though meaning u might face an error if u actually try to ticket.