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Thread: SQ Award Booking using Air Canada Aeroplan - Good Idea?
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Old Apr 4, 2023 | 8:57 am
  #5  
hardworking21
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Originally Posted by SilverChris
Of course. Even instant transfers aren't bulletproof.
Agent misinformed me re: KF upgrade availability before points transfer. Recourse?

Can they? Yes. Will they? Probably not. Unless you get a particularly competent and lenient call centre agent, but that's akin to winning the lottery these days.
OP & folks on the thread - if any of you are SG based, go to the customer service centre in ION Orchard, as they can hold award tickets for you at the saver rate for one month; this has saved me a few times when I saw limited saver space and was waiting on a KF miles to transfer in.

Note that to then book the held ticket, you can either 1) do it online via the SQ website / in your account for free or 2) call customer service / return back to the ION Orchard centre to have them ticket it, for an extra $25 or $50 USD fee (exact amount I forget, would need to double check).
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