whimike

Outlier? See Post# 20 where I calculated my opinion of reasonable compensation, which clearly means I agree there is a level of compensation that makes sense.

I am still waiting for you to show me where I said it was OK for the girl to play her iPad loudly.

Seem pretty silly to keep making false statements about what I have said and makes it hard to believe your side of the story when you are so loose with the facts. Case in point is your complaint of not having the ability to be comfortable in the seat, you knew the crew could have adjusted it but you never bothered to ask them to do so.

RTWFF

I think we've all agreed that SQ could not in any sense be responsible for compensating the OP for any inconvenience he may have endured from the bloody child playing on her iPadAmen to that

LTN Phobia

In that case, I'd suggest returning it and asking for miles instead or something similar.

s0ssos

Did I miss something? Is the OP a high value customer? It doesn't seem like it to me.
If not, why does SQ care? They don't seem to really want people redeeming for F (as in blocking other FFPs from doing it).

Sandeep1

Well SQ apparently did care. Earlier today, a rep called and they agreed to refund me 45,000 miles. And I got to keep my worthless vouchers too.

s0ssos

You mean, you got compensation. That is what most companies do to resolve complaints.

To be more explicit: unless SQ has changed they take pride in their work, and would be horrified such a thing happened and try to do their best to make it better whilst still on the flight. At least I feel that is the culture of Japanese airlines.

cuzzybro

Glad you got a better outcome in the end OP, though it's sad to see others try and make it seem like you were opportunistic and somewhat of a high maintenance traveler. I would have done the same as you tbh. Anyway glad you got compensation, I've had no luck ever with SQ for compensation haha, my favourite experience was SQ once totally destroying 3 hardcase samsonite flite spinner cases when my wife and I + in-laws flew AKL-SIN-CMB for a holiday in J. The station manager at CMB couldn't care less that my luggage was pancaked and unusable (most likely occurred at CMB), or that I had flown in paid business class, or that I was *G (United 1K at the time) and after grudgingly giving me a case number some guy turned up at our hotel in Colombo the next day and essentially used a portable heat gun to warm up and re-warp the plastic hardcase into shape. What's funny is that the plastic was clearly weakened and work hardened with white streaks forming, but the guy was happy that the cases now looked like they could close again. SQ was also adamant that this repair job was enough to fix the luggage, and refused any compensation to even buy 1 replacement bag. Wasn't asking for much, think I literally sent them a copy of my invoice for a Flite Spinner Bag for like $180 USD. Anyway, glad you got a better outcome!

IMH

That's an extremely good result.

You could almost certainly give the vouchers away here, or to a friend. Or to a stranger at the airport. Even though you don't value them highly, they are by no means "worthless".

Annalisa12

I'm with you. I was on a QF flight many years ago where just out of Honolulu on the way to Sydney there was a fire on board. We sat in complete darkness for ages with flight attendants running around. I never thought to ask for compensation.

Annalisa12

Why are the vouchers worthless. Can't you buy something onboard? Did I miss something about what the vouchers were?

setho212

OP is saying they are “worthless” because he wanted compensation that was worth more to him. He eventually got something more, but for some reason I don’t think he’ll be letting those vouchers go unused.

eponymous_coward

I don't know, I got a CX flight voucher for $100 off a future flight for a... wait for it... broken seat, power issue and delay on a CX flight in J (HKG-BKK). It was a flight where I just wanted to pass out anyway (hours 20-22 of flying), so skipped the meal, had the FAs make the seat flat manually, passed out.

Never used the voucher (and also never pursued alternate compensation because I was flying an AS mileage ticket, CX can't refund AS miles, and AM miles would have been fairly useless). If I had been a customer using AM, maybe I'd have asked for some miles... though I'm usually pretty laid-back about compensation.

setho212

A $400 voucher can be used to purchase merchandise without incurring any additional expense. A flight voucher of a low amount is different because it will likely require you to spend more money than you would have otherwise if you don’t have another trip on the same airline planned.

carrotjuice

You keep lamenting the vouchers are “worthless”. Then do some good and give them to someone else who’s about to take an SQ flight, am sure they’d find something of worth to purchase on board and brighten their day. PM me if you can’t find anyone to give to.

garykung

Because many things onboard are overpriced at least 100% and more. So it is about half dollar on the street and/or less.