Last edit by: louie-m
Up to 3 November 2016 (Post #346) as reported in this thread
- AMEX Australia
overnite Post #17
overnight (Friday to Saturday, June 2020) post 566
- AMEX New Zealand
- overnight
- AMEX Singapore
overnight Post #228
1 Feb night (Sun), 2 Feb morning (Mon) Post #161
overnight (weekday) Post #155
less than 24 hours Post #110
12 Jul (Sat), 14 Jul (Mon) Post #94
1 day Post #17
Fri 9/28/18 2PM - Sunday evening (2 days 6hrs over weekend)
4 PM EST Sunday afternoon->2:45 AM EST Monday morning. Post#441
Thu PM, Fri AM Post #296
<24 hours, Post #295
Thu PM, Sun AM Post #294
Sun AM, Mon Post #251
Amex - 11am (Friday) -> 11pm+1 (~36 hours) Oct 2016
Fri 10:30pm -> Sun 3AM EDT online transaction (28 hours) initial transfer. Subsequent transfer took overnight.
Overnight - online Wed. at 5:05pm EDT, in account 10:00am Thurs.
Fri late night, Sunday early morning (~38 hours) Post #225
~12 hours Post #201 (Tuesday)
Overnight, at ~ 2:45AM EDT for first transfer #195, #198
Overnight Post #125
1-2 days Post #102
2 Sep (Tue), 4 Sep (Thu) Post #101
Late Fri, Sun afternoon Post #83
Less than 24 hours Post #82
Overnight Post #81
5 days Post #56
Sun night, Tue Post #52
19 Jun (Thu), 26 Jun (Thu) Post #49
20 Jun (Fri), 26 Jun (Thu) Post #48
3 days Post #47
5 days Post #30
12/20/16 <2days online
- AMEX UK
1 day (10 hours to be exact and posted 01:00) #364
Requested ~17:00 29 Mar 2017 and transfer completed overnight #388
1 day (seems to post around 9am Singapore time following day) #522
overnight (Friday to Saturday and Wednesday to Thursday, June 2020) posts 566 and 568
Requested ~17:00 29 Mar 2017 and transfer completed overnight #388
1 day (seems to post around 9am Singapore time following day) #522
overnight (Friday to Saturday and Wednesday to Thursday, June 2020) posts 566 and 568
- ANZ Travel Visa Signature
4 Jul, 20 Jul Post #311
Mon 8th; Tue 16th #257
Online 8 business days (posted on Wed) #256
4 business days Post #115
online 2 days Post #109
online 3 days Post #35
Online 20 days Post #312
Online 19 days Post #311
(ANZ seems to bulk sent requests to KF every 3 weeks on a Wednesday) - BCA co-brand Indonesia
up to 10 days Post #88
- 2018/Sept/28 Fri 11AM - 2018/Oct/3 Wed 8PM (5.5 days, 3.5 business days)
- Tuesday 2018 MAY 29 Eastern 01AM. Showed up prior to Tuesday 11PM Eastern (less than 24 hours).
- 11am (Friday) -> 11pm (~12 hours)
- <48 hrs from Fri evening #287.
- 1.5 hours Post #269
- Same day 6 hours Post #265
- 8 Jan, 15 Jan (7 days) Post #233
- 2 hours (with chasing) Post #231
- 24 hours Post #145
- 4 hours Post #144
- 30 hours (weekend) Post #143
- 22 hours Post #131
- 35 hours Post #130 (first time transfer)
- Overnight Post #124
- 5 hours Post #122
- Less than 24 hours Post #110
- 1-2 days Post #102
- 9 hours Post #100
- 48 hours Post #99
- 19 hours Post #86
- 6 hours (Saturday) Post #85
- 7 hours Post #81
- 3 hours Post #68
- 2 days Post #47
- 18 hours Post #29
- 8 hours Post # 334 (Oct-10-2016)
- 24 hours Post # 335 (Oct-11-2016)
- 22 hours Post # 434 (Jan-12-2018)
- overnite Post #16
- Citibank Malaysia
Sat, Mon Post #263 - Citibank Singapore
2 working days Post #319
27 Jul PM, 29 Jul PM Post #318
Same day (4 hours) #260
Next day Post #259
Next day Post #258
1 Feb night (Sun), 2 Feb morning (Mon) Post #161
2 days Post #104
2 Aug (Sat), 3 Aug (Sun) Post #95
30 Jul (Wed), 5 Aug (Tue) Post #92
40 hours Post #64
Call centre, 1 day Post #44
2 days Post #22
1 day Post #21
- Wednesday 2018 Nov 7, Eastern 11AM. Showed up prior to Thursday morning at 7am (less than 24 hours)
- Friday 2018 Sep 28, Pacific 10AM. Showed up on prior to Saturday 2018 Sep 29 afternoon (around 24 hours)
- Tuesday 2018 MAY 29 Eastern 01AM. Showed up prior to Wednesday morning Eastern (between 24 and 30 hours).
- Tuesday 2018 JAN 04 Eastern 12PM. Showed up prior to Wednesday morning Eastern 9AM.
- Sun 1/1/16 PM, completed Tues 1/3 AM, Post #366
- Fri PM, Sat AM Post #282
- 1-2 days Post #226
- 30 hours Post #129
- 1-2 days Post #102
- 12 hours Post #91
- Approx. 24 hours - 8 DEC 2015
- 12/20/16 < 1 day online
- Citibank Indonesia
4 days Post #88 - DBS Singapore
Requests from Mon to Fri batched and sent to KF on Fri Post #57 (may no longer be the case)
3 Sep (Sat), 6 Sep (Tue) Post #327
Fri PM, Tue PM Post #300
1 Jun, 2 Jun Post #299
Same day Post #258
Sun online, Tue T+2 Post #227
overnight (weekday) Post #151
26 Oct (Sun), 30 Oct (Thu) Post #126
22 Oct (Wed), 25 Oct (Sat) Post #117
1 day Post #104
half a day Post#61
24 Jun (Tue), 3 Jul (Wed) Post #57
27 Jun (Fri), 1 Jul (Tue) Post #57
4 days 3 days Post #16
HSBC to KF transfers always credited on MondaysPost #116, Post #111, Post #164
16 Feb online, 23 Feb Post #261
2 Feb online, 16 Feb (Lunar New Year period) Post #261
Sun online, Tue (T+2) Post #227
Sun phone, Tue (T+9) Post #227
3 Feb (Tue) at 3.00pm, 9 Feb (Mon) at 9.00pm, phone redemption Post #164
26 Jun (Wed), 2 Jul (Wed) Post #57
about a week in batches Post#28,
phone about a week Post #36
- HSBC Indonesia
2 weeks Post #314
- HSBC UK
2-3 days Post #88
overnight (Tuesday to Wednesday, June 2020) post 568
overnight (Tuesday to Wednesday, June 2020) post 568
- HSBC USA
48 hours Post #209 [not on a Monday; Monday batch mentioned above may no longer be the case?]
- Hyatt
23 Apr (Sat), 28 Apr (Thu) Post #283
1 Jul (Tue), 8 Jul (Tue) Post #73 - Hyatt
23 Apr (Sat), 26 Apr (Tue) Post #283 - Maybank Malaysia
sometimes more Post #33
2 days Post #23 - Le Club Accor
2-3 days Post #20 - Shangri-la Golden Circle
about 3 weeks Post #228 - Standard Chartered Singapore
26 Apr (Tue), 4 May (Wed) Post #290 - Starwood
2017
Requested: Sunday 6/18/17 @ 16:00 EST; Miles deposited in Krisflyer account: Friday 6/30/17 (sometime before 08:00 EST) after multiple calls to Krisflyer and SPG #409
Requested 16 MAR (THU) @ 2032 Pacific and 17 MAR (FRI) @ 2048 Pacific. Posted sometime between 19 MAR (MON) 1300 and 2200 SST. Post# 384.
2016
Req: 19 Oct (Wed.), Received: 24 Oct. (Mon.) US Time. Post #343
1 Jun, 5 Jun PM Post #298
3 Apr, 26 Apr Post #278
2015
Sun, Tue (T+1) Post #228
Sun, Mon (T+1) Post #227
31 Aug (Mon USA time), 6 Sep (Sun USA time)
30 Jan (Fri), 4 Feb (Wed) Post #159
7 Jan (Wed), 12 Jan (Mon) Post #157
17 Jan (Wed), 2 Feb (Mon) Post #157
2014
24 Nov (Mon), 12 Dec Post (Fri) #145
28 Nov (Fri), 4 Dec (Thu) Post #127
11 Jun (Wed), 17 Jun (Tue) Post #47
6 days Post #21
1 week Post #80
14 days Post #78
11 days Post #74
11 Jun (Wed), 17 Jun (Tue) Post #47 - Tap for More Points
Instant Post #252 - Priority Club
11 Jan (Mon) by phone; 18 Jan (Mon) #255
8 Jan (Fri) PM; posted 15 Jan (Fri) PM - 1 week Post #250
3 weeks Post #15 - UOB Singapore
21 Aug (Sun), 23 Aug (Tue) Post #325
Sat online, Tue Post #262
Sun online, Tue (T+2) Post #227
3 working days Post #139
3 working days Post #136
2-3 days Post #134
overnight Post #119
24-48 hours Post #105
9 Aug (Sat), 12 Aug (Tue) Post #96
26 Jun (Thu), 2 Jul (Wed) Post #59
Online 19 hours - Transfer by 8pm, In 3pm next day, Post #41
overnite, Post #31
1-2 days Post #27
7 days Post #25
2 days Post #19
4 days Post #16 - Virgin Australia
12/20/16 Instant - Westpac Altitude (Australia)
6 Hours #529 - St George Amplify (Australia)
12 Hours
If possible, in addition to the number of days it took, please post DAY on which you initiated transfer, and the DAY it posted, as well as whether it was online or on phone redemption to get a better fix
Time taken to transfer points to KF 2012 - 2020
#271
Join Date: Jan 2013
Location: Singapore
Programs: Krisflyer PPS Club, BA Silver, Marriott Gold
Posts: 96
This exact thing seems to have happened to me. SPG-> KF initiated 3 weeks ago. Confirmed with SPG rep that they sent points to KF a few days later on April 10. Now April 20 and still not posted to KF account. Clearly the delay on KF end -- I do about 10 transfers per year. Already lost the flight I was targeting to redeem on.
#273
Join Date: Sep 2000
Location: LAX
Programs: UA 1K MM, AS MVPG, SPG PLAT 100
Posts: 1,497
Something is up. SPG saying points transferred, SQ says nothing received yet and multiple posters with same issue.
Very hard to coordinate when both sides (SPG and SQ) say it isn't on their end. If anyone sees April SPG transfers come through, please post here.
Very hard to coordinate when both sides (SPG and SQ) say it isn't on their end. If anyone sees April SPG transfers come through, please post here.
#275
Join Date: Feb 2007
Location: SF Bay Area
Posts: 128
An SPG transfer I requested on April 3rd just posted finally.
#276
Join Date: Dec 2014
Posts: 82
I PM'd the Starwood FT rep to see if there were any known issues with SPG-SQ transfers. He said he was not aware of any unique delays at the moment and reitterated that anyone who has waited more than 10 business days should call S
PG so that they could investigate (which could take up to an additional 5 days.)
I'm going to call SPG tonight and will report back if I get any additional info that might be useful for the thread.
ETA: Called SPG. Twice. Both reps said that all the information they had access to indicated that the miles had been sent to SQ and basically washed their hands of the matter. Told me to follow up with Singapore. Singapore reps said miles could take 6-8 weeks to post and that there was no way to expedite so I should call them back then. *Sigh
Last edited by NRTBound2015; Apr 21, 2016 at 7:05 pm Reason: added results of the phone calls
#277
Join Date: Apr 2016
Posts: 1
Transferred My Spg points to KrisFlyer on 4/3. It's now 4/25 and still nothing yet. I've called Spg and Krisflyer numerous times without any success. It boggles my mind how long it takes with Spg. Any advice?
#278
Join Date: Sep 2000
Location: LAX
Programs: UA 1K MM, AS MVPG, SPG PLAT 100
Posts: 1,497
SPG transfer from April 3 just posted (evening of April 26 PDT). 23 days -- insane.
#279
Join Date: Jan 2014
Programs: Amtrak Guest Rewards (SE), Virgin America Elevate, Hyatt Gold Passport (Platinum), VIA Preference
Posts: 3,134
Initiated a Hyatt transfer on 19 February. Am still waiting on them to show up (with lots of fingers pointed at Hyatt's IT).
#280
Join Date: Aug 2015
Posts: 279
Wow...my SPG to KF transfer was on 4/15. Based on this math it will not post until early May. Lord.
#281
Join Date: Dec 2014
Posts: 82
Transfer requested on 4/6 posted today. Long wait, but, thankfully, the flight I wanted was still available.
#282
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,640
Citi Thank You Points requested evening of APR 22 (Friday) evening New York time. Was reflected in KF by Saturday morning New York time.
#283
Suspended
Join Date: Dec 2014
Posts: 550
Hyatt points ordered Sat, delivered today = 5 days.
Marriott ordered Sat, delivered Tues = 3 days
Marriott ordered Sat, delivered Tues = 3 days
#284
Join Date: Aug 2015
Posts: 279
It appears the long delay is only with SPG. My Citi and Amex transfer posted within 2 days.
#285
Join Date: Sep 2001
Location: Singapore
Posts: 2,317
It took less than 20 hours for Amex UK to transfer points to what they call "KrysFlyer"