2011 - 2021: How likely are waitlisted awards to clear?
Sep 15, 2016, 7:55 pm
#781
Join Date: Mar 2012
Posts: 324
What is a chaser? How does it work? Why does it work?
Sep 15, 2016, 8:02 pm
#782
Join Date: May 2016
Location: SIN
Programs: SQ TPPS, QR Gold
Posts: 380
What: It's a little message that says "hey this passenger would like you to release him from the waitlist".
How: The customer-facing agent (over the phone or at one of SQ's customer service centres) sends it to a back office that manages award inventory.
Why: Sometimes it works, sometimes it doesn't. I have had same-day success on a busy route. I have had no success when the cabin went out 2/3rds empty. Nobody except SQ knows why.
How: The customer-facing agent (over the phone or at one of SQ's customer service centres) sends it to a back office that manages award inventory.
Why: Sometimes it works, sometimes it doesn't. I have had same-day success on a busy route. I have had no success when the cabin went out 2/3rds empty. Nobody except SQ knows why.
Sep 15, 2016, 8:29 pm
#784
Join Date: Mar 2012
Posts: 324
Thanks for the information. If you fail to get off the waitlist can you drop to Prem. Economy using miles? If so, how many for US to Japan?
One more question - any feedback on trying to book seats on partner airlines via SQ?
One more question - any feedback on trying to book seats on partner airlines via SQ?
Sep 15, 2016, 8:58 pm
#785
Join Date: Mar 2015
Programs: HH Diamond, GHA Titanium
Posts: 1,961
Although you need the required miles in your account to get on the waitlist, SQ doesn't actually deduct them. So you can always do a waitlist, then a premium economy redemption, then if the waitlist clears you cancel the PE one and go biz/first instead.
Sep 15, 2016, 9:25 pm
#786
Join Date: Jan 2013
Location: Sydney
Posts: 21
Hey There
Does anyone know if there are limits to how many flights/waitlists you can apply for?
I'm on waitlist for 3 consecutive days and even with further flights being available for waitlist a I keep getting error messages when I try to book them.
Does anyone know if there are limits to how many flights/waitlists you can apply for?
I'm on waitlist for 3 consecutive days and even with further flights being available for waitlist a I keep getting error messages when I try to book them.
Sep 15, 2016, 11:04 pm
#787
Join Date: Jul 2005
Location: SIN and wandering.
Posts: 1,549
If you're booking on partner airlines, I believe it's a *A award, but I have no experience in that.
Sep 15, 2016, 11:50 pm
#788
Join Date: Jul 2015
Posts: 973
Interesting thread - I'm PPS and never cleared a Suites waitlist in July for SQ25 JFK-FRA, despite sending a chaser a week before the flight. The flight load looked pretty light (was still F8 up until departure) but I didn't press with more chasers since I had a backup LH F award that enabled a better connection to BCN (even though I prefer Suites). Sounds like I should have been more persistent, especially since I probably won't requalify for PPS this year and won't be able to use my status next time I need to clear a waitlist.
Sep 16, 2016, 1:01 am
#789
Join Date: May 2016
Location: SIN
Programs: SQ TPPS, QR Gold
Posts: 380
You should have spoken to your PPS coordinator. You can bypass all the chaser nonsense if you're PPS. Granted, on that particular flight there may still have been no guarantee that it cleared but your best chance was speaking to your coordinator. Then again if you had a backup then fair enough. Just some advice for future instances.
Sep 16, 2016, 1:13 am
#790
Join Date: Mar 2008
Location: PDX
Programs: AS MVP
Posts: 13
I just filled out this form explaining our situation (that we wanted to go, had a confirmed C booking, and were hoping to have our waitlist confirmed). Who knows if it made a difference, but I never actually called.
https://www.singaporeair.com/en_UK/feedback-enquiry/
https://www.singaporeair.com/en_UK/feedback-enquiry/
Last edited by tullera; Sep 16, 2016 at 2:58 pm
Sep 16, 2016, 1:53 am
#791
Join Date: Jul 2015
Posts: 973
They're a thing. Might depend on your country though. The US do have them.
Sep 16, 2016, 4:11 pm
#793
Join Date: Mar 2012
Posts: 324
Looking to do a 1 way business saver to Tokyo, but happy to book a flight with a different destination (SIN, etc.) and get off at the connection. Any thoughts on the best routes for such a trip?
Sep 17, 2016, 6:58 pm
#794
Join Date: Jul 2014
Location: Sacramento
Programs: Hyatt Globalist, HH Diamond, Marriott Platinum, Amtrak Select
Posts: 1,341
Did SQ completely stop non-waitlist saver suite awards? A few months back I saw some availability, but looking at a couple routes last few days on multiple days in various months next year and nada. Looking to do 12 hour+ one way fight anywhere out of U.S to any variety of destinations with 2 people (we'll reroute as appropriate to get some time in suites, trip plan includes SYD , MLE, and Madagascar.) Wont actually be going until Oct 2017.
Thanks!
Thanks!
