2011 - 2021: How likely are waitlisted awards to clear?
Mar 24, 2016, 7:06 pm
#436
Join Date: Feb 2014
Posts: 32
Dear all, may i know which number do you call to send a chaser? Reservation and ticketing office or Krisflyer membership services? Not sure if i called the correct number previously as i did not had to wait long. But according to the posts here, we usually have to wait a long time. Thanks.
Mar 24, 2016, 8:02 pm
#437
Join Date: Jun 2012
Posts: 98
I wonder if the executives in-charge of clearing waitlists are working on 24hr shifts or just purely office hours.
Mar 24, 2016, 9:49 pm
#438
Join Date: Jun 2011
Programs: AA Exec Plat
Posts: 105
Ive called a few times since sending a chaser in and when I ask about sending it again, i have had bad luck the past 2 times as they keep saying there is already an outstanding request. Finally got another rep on the phone to resend another chaser...lets see what happens.
Is there anything to say to make them more inclined to send another chaser or is it just the luck of the draw what agent u get?
Is there anything to say to make them more inclined to send another chaser or is it just the luck of the draw what agent u get?
Mar 24, 2016, 10:25 pm
#439
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,353
I just called and was given the runaround. Told to top up so I could book with "standard" miles instead of "saver". 
Do you just ask, "Can you please send a chaser for this waitlisted booking?"
Or do you act more naive with something like, "Hi, I was wondering if there was anything you could do to help with my waitlisted booking?"
Do you just ask, "Can you please send a chaser for this waitlisted booking?"
Or do you act more naive with something like, "Hi, I was wondering if there was anything you could do to help with my waitlisted booking?"
Mar 25, 2016, 10:48 am
#440
Join Date: Apr 2011
Posts: 1,226
I suspect that Singapore has started this "waitlist" concept relatively recently. They probably used to have a lot of "available" saver awards in the past. I just hope that other FF programs don't catch on, and start converting their available saver awards to "waitlist". That would be awful.
Last edited by joer1212; Mar 25, 2016 at 12:05 pm
Mar 26, 2016, 4:25 am
#441
Join Date: Aug 2014
Location: PER
Programs: Airlines - Only in the pointy end on points, Hilton Diamond
Posts: 284
Waitlisted PER-SIN for 2 pax 2 weeks ago for mid December flight. Cleared this week
Mar 26, 2016, 5:13 am
#442
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
I suspect that Singapore has started this "waitlist" concept relatively recently. They probably used to have a lot of "available" saver awards in the past. I just hope that other FF programs don't catch on, and start converting their available saver awards to "waitlist". That would be awful.
Mar 26, 2016, 9:02 am
#443
Join Date: Aug 2005
Location: HPN
Programs: not anymore! I'm FREE!
Posts: 3,459
Mar 26, 2016, 11:09 am
#444
Join Date: Apr 2011
Posts: 1,226
If SQ opened up a modest number of saver awards, and waitlisted the rest, then I would agree with your assertion that the waitlist feature is a bonus. But, as it stands now, it is not.
Last edited by joer1212; Mar 27, 2016 at 1:19 am
Mar 26, 2016, 1:25 pm
#445
Join Date: Feb 2015
Location: SIN, SFO, LON
Programs: SQ:TPPS, Marriott: Titanium
Posts: 443
Mar 26, 2016, 3:21 pm
#446
Join Date: Sep 2012
Posts: 4,431
You would think the the WL management would be done with computers. Not sure how they let some flights open up without taking someone off the waiting list.
Mar 26, 2016, 8:45 pm
#447
Join Date: Sep 2005
Location: SIN
Programs: SQ, UA, Delta, BMI(RIP), Marriott Lifetime Titanium, Hilton Diamond (Thanks Amex) Hyatt Discov
Posts: 1,942
Mar 26, 2016, 8:46 pm
#448
Join Date: Sep 2005
Location: SIN
Programs: SQ, UA, Delta, BMI(RIP), Marriott Lifetime Titanium, Hilton Diamond (Thanks Amex) Hyatt Discov
Posts: 1,942
I suspect that Singapore has started this "waitlist" concept relatively recently. They probably used to have a lot of "available" saver awards in the past. I just hope that other FF programs don't catch on, and start converting their available saver awards to "waitlist". That would be awful.
Mar 27, 2016, 6:02 am
#449
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
But at least you still get a fair number of "available" saver awards with other FF programs (such as UA), allowing you to book immediately and proceed with your travel plans. Singapore's saver awards are virtually all waitlist.
If SQ opened up a modest number of saver awards, and waitlisted the rest, then I would agree with your assertion that the waitlist feature is a bonus. But, as it stands now, it is not.
If SQ opened up a modest number of saver awards, and waitlisted the rest, then I would agree with your assertion that the waitlist feature is a bonus. But, as it stands now, it is not.
Mar 27, 2016, 11:12 am
#450
Join Date: Apr 2011
Posts: 1,226
LH is the epitome of stinginess. A more moderate approach (e.g. opening up a limited number of saver awards, and waitlisting the rest) would make everyone happy.