Wolf Hengst to retire
Jul 25, 2006 | 9:04 pm
#1
Original Poster
In memoriam
Join Date: Dec 2003
Location: YVR
Programs: Hilton*D, Marriott*LG, Hyatt*G
Posts: 6,267
Wolf Hengst to retire
Four Seasons President of Worldwide Operations Mr. Wolf Hengst will be retiring at years end. Kathleen Taylor to succede him as President and COO.
http://www6.lexisnexis.com/publisher...514405&start=2
http://www6.lexisnexis.com/publisher...514405&start=2
Jul 26, 2006 | 6:20 am
#2
Join Date: May 2006
Location: Ruhr Valley, Germany
Programs: PC Plat RA, Hilton Gold, SPG Gold
Posts: 128
Originally Posted by luxury
Four Seasons President of Worldwide Operations Mr. Wolf Hengst will be retiring at years end. Kathleen Taylor to succede him as President and COO.
... his name is on the envelope of every FS property and I got nearly always a response from him ... ehm... or some of his staff 
So I am looking forward to new printed survey cards for next year
and maybe some fully renovated hotels because some FS are in desperate need 
yep
Last edited by yep; Jul 26, 2006 at 6:21 am Reason: typo
Jul 26, 2006 | 4:23 pm
#3
Original Poster
In memoriam
Join Date: Dec 2003
Location: YVR
Programs: Hilton*D, Marriott*LG, Hyatt*G
Posts: 6,267
I hope that Kathleen Taylor can continue the excellent work Wolf Hengst has done -- Mr. Hengst personally responded to 90% of the Guest Comment cards I sent in with the hotel GM responding to other 10%. After Mr. Hengst communicated with me there was always a follow up by the hotel which was very impressive.
As for renovations, I hear that some are on their way soon.....
As for renovations, I hear that some are on their way soon.....
Jul 28, 2006 | 3:39 pm
#4
Join Date: Nov 2003
Location: manhattan beach, ca , usa
Programs: UA 1P; SPG Plat;
Posts: 981
I received a few personally signed replies from Wolf as well. He is a class act.
As for renovations, the FS Maui is about to undergo an extension renovation of all rooms and installation of Cat-6 cabling beginning 8/28/06. The FS Lanai properties are in the midst of extensive renovations at both properties. I agree that a number of properties could use it.
As for renovations, the FS Maui is about to undergo an extension renovation of all rooms and installation of Cat-6 cabling beginning 8/28/06. The FS Lanai properties are in the midst of extensive renovations at both properties. I agree that a number of properties could use it.