Wolf Hengst to retire
#1
Original Poster
Join Date: Dec 2003
Location: YVR
Programs: Hilton*D, Marriott*LG, Hyatt*G
Posts: 6,268
Wolf Hengst to retire
Four Seasons President of Worldwide Operations Mr. Wolf Hengst will be retiring at years end. Kathleen Taylor to succede him as President and COO.
http://www6.lexisnexis.com/publisher...514405&start=2
http://www6.lexisnexis.com/publisher...514405&start=2
#2
Join Date: May 2006
Location: Ruhr Valley, Germany
Programs: PC Plat RA, Hilton Gold, SPG Gold
Posts: 128
Originally Posted by luxury
Four Seasons President of Worldwide Operations Mr. Wolf Hengst will be retiring at years end. Kathleen Taylor to succede him as President and COO.
So I am looking forward to new printed survey cards for next year and maybe some fully renovated hotels because some FS are in desperate need
yep
Last edited by yep; Jul 26, 2006 at 6:21 am Reason: typo
#3
Original Poster
Join Date: Dec 2003
Location: YVR
Programs: Hilton*D, Marriott*LG, Hyatt*G
Posts: 6,268
I hope that Kathleen Taylor can continue the excellent work Wolf Hengst has done -- Mr. Hengst personally responded to 90% of the Guest Comment cards I sent in with the hotel GM responding to other 10%. After Mr. Hengst communicated with me there was always a follow up by the hotel which was very impressive.
As for renovations, I hear that some are on their way soon.....
As for renovations, I hear that some are on their way soon.....
#4
Join Date: Nov 2003
Location: manhattan beach, ca , usa
Programs: UA 1P; SPG Plat;
Posts: 981
I received a few personally signed replies from Wolf as well. He is a class act.
As for renovations, the FS Maui is about to undergo an extension renovation of all rooms and installation of Cat-6 cabling beginning 8/28/06. The FS Lanai properties are in the midst of extensive renovations at both properties. I agree that a number of properties could use it.
As for renovations, the FS Maui is about to undergo an extension renovation of all rooms and installation of Cat-6 cabling beginning 8/28/06. The FS Lanai properties are in the midst of extensive renovations at both properties. I agree that a number of properties could use it.