On the San Francisco route, it may be be in use as the onboard Dark Room.

"The Onboard Wellness Studio"

Well, applying a more literal meaning, we would have to call it the "not so dark room", as the "walls" are not all the way up to the ceiling.

Thats been fixed the LH way: https://www.flyertalk.com/forum/luft...ld-you-do.html

Since the walls don't keep the light out anyway, they probably just thought that light on all the time wouldn't hurt.

To give you some Feedback on how Lufthansa dealt with the problems I had on the Haneda flight.
First of all they did not pro actively come back to me to apologise or offer compensation.
I had to approach them and ask them to give me compensation.
Reminder, the seat, light and entertainment were not working properly on that flight with that chair (window suite 1A). So basically this was a terrible flight and even the purser said he had never seen so many issues on one trip.
So, chris63 Making a long story short, after six weeks LH came back and offered me 30% of the coupon value (on the MUC to HND coupon only) as a comp. Which I accepted.
The way they dealt with it was poor.
I can only compare this with Air France where, if anything is not working, they immediately come back and offer you compensation pro actively as they just don�t find it appropriate that anything is not working 100% in la Premiere.
At Lufthansa they seem to find it normal that things don't work.

This is the sad reality of where LH are at, if anything works that is the surprise, from the Hard product through IT

But for LHG to spend so much over more than a decade on Allegris & it is a failure is beyond embarrassing

It's ironic you should say that seeing as how Germans tend to look down on the engineering skills of the Schneckenschl�rfers.

To continue the saga of Allegris.
Went to South Africa last week. Flight to Joburg from Frankfurt was decent, old F on 748, slept like a baby.
Service was low level like always.
But the seat worked fine. All I need on a night flight.
Return from CPT to MUC, new Allegris.
Nothing and I mean nothing worked, again.
Seat (1K) non-fucntional. Every change of the seat settings had to be manually adjusted by the crew.
- Front screen could only be manually used if you touched it and the screen.
- The control pad did not work at all.
- Windows only open or fully closed (manual adjust by crew)
It was crazy on a 10.5 hour day flight.
They should have never signed this seat off for a full revenue passenger.
Middle Suite had by the way the same problem, only 1A worked, apparently fine.
Service was usual underwhelming Lufthansa service.
What is going on? This airline is fully falling apart

Carsten should hang his head in shame

I hope everyone who has been on Allegris is giving "feedback"- not sure if it make any difference.
I haven't had the "pleasure" of Allegris yet!!!

Yes, they should

I have managed to avoid it so far, maybe one day it will be functional, not holding my breath given the extent of the reported failures

Truer words were never spoken. These aircraft flew around with an empty cabin for quite a while. The pressure from the beancounters to have these seats installed and placed in revenue service must have been overwhelming. You are now sadly experiencing the fallout of that process. If I were you, I would ask for a full refund of that CPT MUC fare component.

Just to give you feedback how Lufthansa handled this.
I got a generic email offering me 30% refund of the particular coupon value and you have to click a button with which you accept this to be the final compensation.
The exact same email and offer I got after the dismal Allegris First Tokyo flight a few months ago where also very little worked.
Taking into account that neither the seat, nor the entertainment, nor the lights, the iPad nor the windows worked on an 11.5 hours flight this is a joke.
I don�t mind the compensation, but the way they handle this shows that they don�t have any degree of self ambition and standard any more.
If in my franchise a client would face two times in two months a total failure of my new product I would personally want to discuss this and find a way to make this client happy.

I'm surprised you have not had your PA reach out to you for exactly this discussion! Mine is quite proactive.