what a disgrace
To continue the saga of Allegris.
Went to South Africa last week. Flight to Joburg from Frankfurt was decent, old F on 748, slept like a baby.
Service was low level like always.
But the seat worked fine. All I need on a night flight.
Return from CPT to MUC, new Allegris.
Nothing and I mean nothing worked, again.
Seat (1K) non-fucntional. Every change of the seat settings had to be manually adjusted by the crew.
- Front screen could only be manually used if you touched it and the screen.
- The control pad did not work at all.
- Windows only open or fully closed (manual adjust by crew)
It was crazy on a 10.5 hour day flight.
They should have never signed this seat off for a full revenue passenger.
Middle Suite had by the way the same problem, only 1A worked, apparently fine.
Service was usual underwhelming Lufthansa service.
What is going on? This airline is fully falling apart