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Old May 27, 2023 | 8:22 pm
  #1  
azfanboy
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United Heathrow E-gates
Flying into Heathrow for the first time on United on Thursday and seeing reports of crazy immigration lines due to the E-gate outage. Does anyone have more recent information how this is affecting United arrivals and how the immigration lines are at T2?

Also I am a US citizen, flying with 2 kids under 12. As I understand it, I am not allowed to use the E-gates. As a 1K, are there any faster ways to get through immigration at Heathrow?
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Old May 27, 2023 | 9:02 pm
  #2  
zeus2120
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Originally Posted by azfanboy
Flying into Heathrow for the first time on United on Thursday and seeing reports of crazy immigration lines due to the E-gate outage. Does anyone have more recent information how this is affecting United arrivals and how the immigration lines are at T2?

Also I am a US citizen, flying with 2 kids under 12. As I understand it, I am not allowed to use the E-gates. As a 1K, are there any faster ways to get through immigration at Heathrow?
Not sure about the outage but I flew EWR-LHR earlier this month (morning flight). I was with someone who wanted a passport stamp, so we ditched the E-gates and went to a manned line. Took less than 5 minutes...but they wouldn't give her the stamp
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Old May 27, 2023 | 9:16 pm
  #3  
WineCountryUA
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Follow the discussion in the BA forum, National egates outage
It lasted about 90 minutes and was resolved about 20 hours ago.

For normal discussion of LHR, see Consolidated LHR connection time/logistics

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