Jul 20, 2013, 6:22 pm
Last edit by: WineCountryUA
This is an archived thread, the active thread is UA Upsell Offers to Business/First/PP at Purchase and Day of Departure (TOD)
UA Upsell Offers to Business/First at Purchase and Day of Departure (TOD) [Archive]
Aug 10, 2022 | 2:53 pm
#5746
Join Date: Aug 2016
Location: IAD
Programs: UA GS
Posts: 203
I have another IAD-LAX flight on December 8, and the same thing happened a few days ago but the purchase offer was $468. That is pretty much my limit on a flight like this and I decided I'd go for it now. I probably could have waited for it to drop down to $349 but you never know with this. This compares to my return flight on a 737-800 where I am the only person in E+ and no one is in F, but the upsell offer is $887.
Aug 10, 2022 | 4:50 pm
#5747
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,856
After a schedule change I went to change RDU-EWR-SFO to RDU-IAD-SFO. It was a free change for Y or $659 to change to C (RDU-IAD is sold out in F).
After making the free change I was offered IAD-SFO for $488.
I declined, probably stupidly, am going to try with PlusPoints.
After making the free change I was offered IAD-SFO for $488.
I declined, probably stupidly, am going to try with PlusPoints.
Aug 10, 2022 | 10:33 pm
#5748
FlyerTalk Evangelist
Join Date: Apr 2001
Location: Denver, CO
Programs: UA Silver, Bonvoy Gold, Hyatt Discoverist
Posts: 23,133
Shortly after this, I was able to do a $0 change to D ticket. I was hoping for a bump in PQPs, but I guess it's tied to purchase price regardless of fare class? Now, it costs money for me to "upgrade" to an economy ticket (E fare).
Aug 11, 2022 | 12:35 pm
#5749
Join Date: Mar 2014
Location: PIT
Programs: DL MM, UA Global Services, AA Platinum
Posts: 92
Aug 11, 2022 | 6:06 pm
#5750
Join Date: Jul 2012
Location: ORD / PHX
Programs: UA LT 1K 3MM (former 12 yr GS), Bonvoy Amb/LT Plat
Posts: 1,835
So Scott overrode CS and sent you a check? 🤣
Glad you have connections to management!🙄
Glad you have connections to management!🙄
Aug 12, 2022 | 3:58 pm
#5751
Join Date: Sep 2013
Posts: 29
UA2 SIN-SFO (8/8/2022) was cancelled and the 4 of us were re-booked 1 day later.
Received email from United Customer Care today (in response to my message to them 4 days ago) that each of us will get 7,500 miles. Also, they are "happy to consider reimbursement up to our maximum of $200 for the hotel and $30 per person for meals" with itemized receipts.
Silver status.
Does this seem in-line with what others are getting on canceled flights?
Received email from United Customer Care today (in response to my message to them 4 days ago) that each of us will get 7,500 miles. Also, they are "happy to consider reimbursement up to our maximum of $200 for the hotel and $30 per person for meals" with itemized receipts.
Silver status.
Does this seem in-line with what others are getting on canceled flights?
Aug 12, 2022 | 4:09 pm
#5752
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,913
I thought when you use that form rather than 1K voice, Its all routed by status to the appropriate department as you need to place your MP number??
Aug 12, 2022 | 5:51 pm
#5753
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,960
Believe that is correct, but high level elites can also use their elite desk email. OP asked if the online customer support form approach was "the only way". For lower level-elites, non-elites yes there are no other ways (except the other extraordinary methods mentioned) but there is an alternative for higher elites. Is it any better, probably not, but it is an alternative approach.
Last edited by WineCountryUA; Aug 12, 2022 at 5:57 pm Reason: rephrased
Aug 13, 2022 | 2:49 pm
#5754
Join Date: Nov 2021
Posts: 70
Has anyone had success buying a Premium Plus upgrade, either at check-in or earlier, for the 2nd leg of a trip booked via UA?
IAD-HND is in Premium Plus. The Economy leg is on ANA (HND-BKK). This is all on one ticket. Don't see any upgrade options for PP available either through United or ANA for the HND-BKK leg. Never flown ANA before, so not familiar if they offer PP.
IAD-HND is a 777-200 and HND-BKK is 787-9. I'm fine with the economy leg, but was wondering if a PP upgrade is even possible when the classes are split like that.
IAD-HND is in Premium Plus. The Economy leg is on ANA (HND-BKK). This is all on one ticket. Don't see any upgrade options for PP available either through United or ANA for the HND-BKK leg. Never flown ANA before, so not familiar if they offer PP.
IAD-HND is a 777-200 and HND-BKK is 787-9. I'm fine with the economy leg, but was wondering if a PP upgrade is even possible when the classes are split like that.
Aug 13, 2022 | 5:30 pm
#5755
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,960
Aug 13, 2022 | 5:51 pm
#5756
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA LT Plat 2MM, Hyatt Discoverist, Marriott LT Gold, Hilton Silver, IHG Plat
Posts: 72,960
Has anyone had success buying a Premium Plus upgrade, either at check-in or earlier, for the 2nd leg of a trip booked via UA?
IAD-HND is in Premium Plus. The Economy leg is on ANA (HND-BKK). This is all on one ticket. Don't see any upgrade options for PP available either through United or ANA for the HND-BKK leg. Never flown ANA before, so not familiar if they offer PP.
IAD-HND is a 777-200 and HND-BKK is 787-9. I'm fine with the economy leg, but was wondering if a PP upgrade is even possible when the classes are split like that.
IAD-HND is in Premium Plus. The Economy leg is on ANA (HND-BKK). This is all on one ticket. Don't see any upgrade options for PP available either through United or ANA for the HND-BKK leg. Never flown ANA before, so not familiar if they offer PP.
IAD-HND is a 777-200 and HND-BKK is 787-9. I'm fine with the economy leg, but was wondering if a PP upgrade is even possible when the classes are split like that.
PremPlus is purchasable as a cash upgrade from economy -- multiple example in the cash upgrade thread. Fare construction should not matter for UA.
Aug 14, 2022 | 4:28 am
#5757
Join Date: Oct 2015
Location: NY/NJ
Programs: UA Plat and 1mm, Hyatt Plat, Avis Pres, Marriott Gold, Hertz Pres, Fairmont Pres
Posts: 39
Aug 14, 2022 | 8:27 am
#5758
Join Date: Apr 2009
Location: LAX
Programs: UA Plat MM, CM Plat, Amex Plat, Hertz CP, Hyatt Globalist, SPG Gold, Vons Club
Posts: 6,913
Aug 16, 2022 | 5:10 pm
#5759
Join Date: Jun 2012
Posts: 432
I've requested an upgrade with Miles + Cash for an upcoming flight. I'm booked in Premium Plus but if I get a buy up offer to Polaris on the day of departure, do I get my original Miles+Cash back? Or is the Buyup in addition to my Miles+Cash upgrade?
Aug 16, 2022 | 7:26 pm
#5760
Join Date: Nov 2000
Location: San Francisco
Programs: 1K 2.7 MM
Posts: 2,581
SFO CDG
I have booked CDG SFO in Premium economy and have a buy up offer CDG to SFO segment for $1700. I have requested an upgrade with pp and there are 11 open seats on map and at least 9 for sale. Not sure what to do. I also need to do the extra spend to make 1k again...and not sure I'll have another opportunity. Any thoughts on how likely this offer may stay in my account? Or if i should hold out for the upgrade and find a way to spend the money on another flight?